Holiday Inn Express & Suites Kendall East Miami - Nam Miami

We stayed for four nights. The room was spacious. It is quite far from Downtown Miami but was not a problem as we had a car. The beds are quite soft but did not cause any back ache. The worst thing about the hotel was the polystyrene plates and plastic cutlery. Not environmetally friendly or pleasant to use. I would stay at this hotel again.

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Stayed here both times will visiting Baptist Hospital and would stay here again. Overall this hotel is great, front desk people are friendly and helpful. This is a fairly small hotel but nicely done and maintained. Hotel is non-smoking so that was a plus for us. Location is close to everything you could want; pharmacies, banks, restaurants, shopping […] and of course Baptist Hospital which was our mean reason for going there, however this means that the view is not spectacular (just other buildings and parking lots). Tip: Look for curb side Holiday Inn sign as the building is a little difficult to see whilst driving as it is hidden directly behind a huge McDonalds. Overall great stay both times we visited and we would recommend to other. Đọc thêm

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Stayed here both times will visiting Baptist Hospital and would stay here again. Overall this hotel is great, front desk people are friendly and helpful. This is a fairly small hotel but nicely done and maintained. Hotel is non-smoking so that was a plus for us. Location is close to everything you could want; pharmacies, banks, restaurants, shopping […] and of course Baptist Hospital which was our mean reason for going there, however this means that the view is not spectacular (just other buildings and parking lots). Tip: Look for curb side Holiday Inn sign as the building is a little difficult to see whilst driving as it is hidden directly behind a huge McDonalds. Overall great stay both times we visited and we would recommend to others. Đọc thêm

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Came from west coast for Miami Mud Run. Arrived early. I was allowed to leave bags while I tended to race matters. Great time, and great stay!

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for a bussines hotel very good.cleanliness of the room super.

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The hotel was great. The front desk personnel were really nice. The hotel smelled great & was super clean & quiet. The room was spacious, clean & much more than I expected. We stayed at 3 hotels in Florida and by far this was the BEST stay. We would DEFINITELY stay there again for our next visit to Miami, Florida!

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Overall, excellent. We had two rooms. The main difference between the two was that Rm. 402 had a newer, digital A/C that worked great. However, Rm. 404 had an older model A/C that didn't cool the room very well. Other than that, the hotel was very clean, the breakfast was good, and the beds and pillows were comfortable.

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It is very comfortable and well located. The neighborhood is quiet and with many opportunities for good food and entertainment.

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I really enjoy staying at this Holiday Inn Express. The room is big and clean with a living room. The breakfast is good with various choices. And the location is convenient with many restaurants and stores closed by. I'll book this hotel again if going to Miami.

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The customer service is the worst we have ever encountered. We were greeted with a mumble and ignored as we left early (we cut the reservation from a few nights to only one night because we were so unhappy and uncomfortable there). Zero customer service at the front desk, they really did not care at all about anything (customers, their jobs, the hotel […] reputation etc.) and it clearly showed. After a very long journey, we were not even greeted with a hello or welcome, no smiling either, clearly that person is unhappy working there. Even when we said goodbye and said thank you, the front desk reception was busy talking with another employee and did not even respond. The breakfast was limited with cold bagels and waffles which tasted like they came out of the freezer and were dethawing, it just added to the unfresh feeling of the hotel in general. How this hotel got such a high rating is beyond us. The decor is old, run down and cheap looking. The hallways smelt like chemicals, the door to our room did not lock properly, the swimming pool looked filthy, the room was smelly and the carpet felt very dirty, just overall a very unclean feeling. Kendall is a lovely neighbourhood so cannot say anything bad about the area. I was shocked and disappointed at the discrepency between the reviews and the reality, a terrible hotel experience for our whole family. Đọc thêm

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Bathroom could be bigger and cleaner.Breakfast is beautiful.Sometimes we didn't find any area hotel car par area.

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I really enjoyed staying at the Holiday Inn Express

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easy on and off the highway - staff were helpful when a package had to be UPS to us at the hotel - the included breakfast was good.

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friendly staff, convenient, comfort, love it.

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The hotel met our needs. The room was clean and spacious and breakfast was a plus.

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This was a nice hotel, with friendly staff. Great location near major shopping area. We had a small problem with the fridge in the room but the staff was nice enough to change our room to down the hall since maintenance had gone home for the day. Room was clean and spacious. Had a great breakfast and the check out time was wondeful since it was at  […] noon. Đọc thêm

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Comfortable Rooms and Warm Staff Central and Convenient, Close to Shopping areas. Would Def come back and stay again in the future

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It was very pleasant, very nice place, superb staff attention

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My daughter moved into her dorm room, stayed because it was close to the college. Turned out it was a great place to stay.

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Very good breakfast for a holiday inn ,excellent service,everybody was very polite

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Very nice hotel and very nice staff. Well located.

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This is the best hotel I have stayed in. It is very clean and comfortable. The air conditioner was freezing cold, we had to turn it down to our comfort level. We went down to Miami for my older daughter's college orientaion and not being familiar with Miami we chose mapquest for directions. I was very worried when I saw the directions mapquest gave; […] however, after asking questions I realize finding the hotel from the university was very easy. Đọc thêm

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Will Visit Again! Close to where i had to go. Restaurants Nearby was a great selection.

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Front desk was very helpful. Close to everything for food, business, etc. Room was large and clean. Only complaint was a group making noise by the pool until 1am and my room happened to be right above it. Hotel took care of the problem but took a while.

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first off check in was a breeze ,room was very cool when we go in ,wifi work ,lot of great malls and restraunts in walking distance ,maid service was great

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this hotel was so clean and fresh smelling from the time we entered it and the room was wonderfully beautiful!! so comfortable and very quiet. we will definitely stay again.

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everything was as expected. Room ready, clean and people were helpful and friendly.

Bài đánh giá uy tín từ khách của Expedia

We enjoyed the hotel. It has nice large rooms, great location, very clean and good staff.

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Great hotel experience clean and confortable.Affordable price and kind staff.

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Stayed here after my cruise. Taxi fee was stiff, but hotel was great. Loved the room, the bed was comfortable. Great breakfast in the morning. I would definitely stay there again.

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Great service, nice, spacious, clean rooms. Breakfast buffet daily.

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Our second stay at this hotel won't be our last. Well run. Great breakfast. Convenient location.

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It was a very pleasant stay. There isn't much to do but it's very close to the zoo and there are plenty of good malls to shop around.

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It's very hard to get anywhere from the hotel with traffic, but that is normal for the area. Two biggest negatives were the mattress and the toilet flush. The mattresses were soft and saggy, so that when you laid down, you sunk into a trench and had trouble getting out. The toilet flush sounds like an F-16 taking off - good because you don't have to […] worry about clogging the plumbing, bad because you always hear when your neighbor goes to the bathroom at 2 am. And you will hear your neighbors, because I don't think there is any sound proofing in the ceilings. On the positive side the staff was friendly enough, the hotel and room was clean, breakfast was pretty standard but fine, and it was a generally quiet atmosphere outside. If they had better mattresses I would definitely go back and stay there. Đọc thêm

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Very good! 100% recomendaded! My family and me will come back soon!

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This suite hotel was a great option for the four of us--a couple with two older children. We were in one room but everyone had space!

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Perfect location to access Turnpike, shopping malls, and restaurants especially for travelers who drives down south to Key West or up north to Orlando.

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