Hyatt Regency Columbus - Columbus

I can't describe the breakfast food they served. The buffet was horrible, as was the service, and the chairs we sat in were very stained. The food had very little taste and if it did, it wasn't a good taste! That left us with the omelette bar and to pay that much money for an omelette is ridiculous.

Excellent all the way

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The hotel room was great, great view. The problem was getting it. I tried to check in at 3:30 and didnt get my room till after 5. also parking was horrible.

We were promised specific things that the hotel didn't even provide. We asked for 2 beds plus a sleeper sofa when we checked in. They said sure. Then when we called after getting to our room they said they don't have sofas in any rooms.

I was very impressed with everything at this hotel. Unfortunately there were some very loud people partying across the hall from us. And we clearly heard the people in the adjacent room talking (or shouting in Spanish I should say). But noisy neighbors is just a matter of bad luck. The hotel was excellent and I'll look forward to staying here again […] . Đọc thêm

Was in town for a company party stayed over night. Hotel is well appointed and the staff is very courtious for sure. Parking isnt bad either. Walking distance to the Nationwide Arena and the Arena District. Would stay again.

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It has a lovely restaurant with unusual foods and flavors. There is also a food court if you prefer fast food fare.

Stayed at the Hyatt while visiting for an Ohio State Football Game. Despite one mixup with the reservation (which the front desk remedied immediately), the stay was flawless. Very large hotel right in the heart of the Arena district. Not close to campus if you are going to a game at OSU, but really a good central location if you don't mind taking a […] short cab ride to wherever you want to go, whether it is German Village or the OSU campus. I would definitely recommend this hotel to anyone looking to visit Columbus. Đọc thêm

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The room was great, easy check in. Looked amazing. I was every satisfied with the hotel. untill i started to think about it. the room was a resonable price when I booked the room but then I started thinking about the fact that I had to pay to park at the hotel. then wifi wasnt included. that was another 10charge. There were also other small things that […] werent included that should have been Đọc thêm

great stay. very comfortable. five minutes to Ohio Stadium.

We went to a concert in downtown Columbus only a block away. Bucca was in the same block which was really great! Very friendly staff, quiet room at the end of a hall. I would definitely stay again!

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I was pleased with the room and the amenities offered except for the attitude of a couple employees. Most were good and helpful but a couple acted as if It was a bother to help anyone.

nice hotel

i'll be back

I was there for a couple of nights. The hotel was pleasant, the staff accommodating and the room spacious and reasonably quiet. Unfortunately, the air quality was poor. Since this was a non-smoking hotel I was quite surprised by the stale cigarette smell of my room. Housekeeping sent in air freshner, which worked for an hour. I think the filters need […] changing. There was a good little coffee bar which sold excellent muffins and Starbucks within the hotel, and I relied on this place for breakfast. Đọc thêm

Loved staying here for our Bon Jovi Concert and not having to drive home. Splurged. Was asked if we wanted valet or self park - I opted for self park believing we'd have access to park directly in the next garage attached to the convention center. Was told we had to park at the Chestnut Parking Garage one block south and one block over accessible via […] the commuter overstreet walkways. What a nightmare. Horrible signage if you got lucky enough to find your way. Chestnut Parking advertises themselves as "public parking" yet 75% of the total garage was RESERVED parking with towing enforced. Completely unacceptable. Worky and a nightmare overall. There has to be SOME partnership with the convention center to allow Hyatt patrons to park in their facility lots without the hassle of parking blocks away from a high end hotel. Overall, the experience itself and room rocked. Would stay again knowing what I know now. Đọc thêm

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I had a corner room where it was very small and a weird shape. There was a dirty towel hanging on the back of the door when we got there. Food was good with exception of the desserts. I stayed at the Renaissance the previous night and thought the room layout was much nicer and brighter.

My king room became sold out so I was given a corner king room, it was nice, however the walls were mostly windows and the drapes were see through. I was displeased they did not have a thick blackout curtain.

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I've stayed in this hotel several times. The hotel is always clean and the staff is always very professional. The elevators are slow...have always been, but when you aren't in a hurry it really isn't that big of a deal...just plan a few extra minutes wait. I am disappointed that breakfast isn't included since so many of the surrounding hotels to offer […] a complementary breakfast. Dinner was good...dessert was awesome. Overall a great stay. No complaints. Đọc thêm

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After having read some of the other reviews of this hotel, I was concerned about the service we would receive. Our experience was far different than many of the reviews. We received excellent service throughout our entire 2 night stay- from the people at the desk to the servers at the restaurant to the maintenance people, everyone went out of their […] way to ensure our stay was wonderful. I would recommend this hotel to anyone! Đọc thêm

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The hotel room & public spaces were acceptably clean. However on the last night housekeeping didn't get around to our room until after 6pm. The staff was pleasant and helpful. Much of the attached spaces for the convention center were under construction/renovation. The hotel charged extra for WiFi access, and even the charges in the business center […] seemed to be a bit on the high side. The room was next to the elevators and their running all the time sounded like jets taking off. The key card system may be a bit dated and needs to be adjusted/replaced. I had to have my card reprogrammed twice in a four day stay Đọc thêm

This Hyatt is like any other - very clean, well kept, etc., but unless you book early you will pay through the nose. There is a Crowne Plaza accross the street that I found as convenient, with a bar, a Max & Erma's restaurant, and in room refrigerator for about half the price. My biggest complaint about the Hyatt was that the A/C blew directly on to […] my head as I sat at the desk and worked on the computer. I would recommend this hotel, but only if you get a good price. Đọc thêm

Cranky staff, uncomfortable beds, steep prices, less than clean and an all around UN-Stellar experience.

Our room was triangular, which made it very small and very cramped. There was mold around the inside sink rim. No fitted sheets, which meant the sheets rode up in the middle of the night. Housekeeping knocked on our door at 9:15, and again at 10:30. Perhaps the response of "No, Thank You" at 9:30 wasn't sufficient to make them believe they should wait […] until check-out. The staff questioned our valet parking payment, (made in cash)twice....the first time was OK, since we were checking in, at checkout, the person asked, very suspiciously, who exactly we paid. I thought they should have marked us "Paid" at check-in, since we showed receipt, and not treated us like we were trying to rip them off for such a small amount after we spent a lot of money a night on a room. Customer service at the desk was truly lacking. The best service came from the valet parking, very polite and very informative, but they should be wary of encouraging taxi travel (fine going, a nightmare returning). Of course, the bartenders were also very nice. If I only needed someone to park my car and serve a drink this would have been perfect! Đọc thêm