Hyatt Regency Crystal City - Arlington

Clean and updated

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I'm picky on location. I think you always need to be close to something.... and the only thing this hotel is particuarly close to is Reagan National Airport, which you only need when you are arriving and departing. The area around the hotel isn't particularly "cool." You're not right at the Metro, though the hotel does offer a free shuttle. Location […] aside, the hotel was clean and sleek. Enjoyed hanging out and working out of the bar at night. Đọc thêm

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Without a doubt a beautiful hotel with excellent service. Our room was spotless and even the bed was comfortable! The location is great with easy access to Washington D.C. and surrounding areas via hotel shuttle to the metro and airport. The concierge, Che, is very knowledgeable and made excellent recommendations for restaurants, metro routes, sightseeing […] and more. We will definitely recommend this hotel to others! Đọc thêm

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Always stay in this hotel. Great customer service.

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The hotel was conveniently located. The wait staff was outstanding. Overall it was a pleasurable stay.

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Hotel is Located very close to airport and they have free shuttle. But the room was very small, no free wi fi was a bummer. Not a great value for the buck, overall not a bad stay either

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They mentioned they would do something nice for our anniversary, but didn't send anything. There were only 2 towels in the room and they never changed our sheets (even after we accidently spilled breakfast on them). It's about a mile walk from the metro so I likely wouldn' stay here again.

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I was a bit disappointed in the lack of free internet (which is standard in most hotels now) or access to a computer to check emails etc. Also, the sheets used in on the beds pull out too easily revealing an uncovered mattress, this is unhealthy. Suggest mattress covers be place on beds and then if you are using a flat sheet at least there is no direct […] contact with mattress from body. Đọc thêm

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loved the hotel. very clean and quiet. excellent housekeeping services. should have called and found out shuttle schedule from union station. it would have saved some time.

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The hotel is great, rooms are beautiful, modern and very comfortable. Overall excellent. Really the only complaint we had was that if you are in your room with door shut you still hear people in hallways as if door was open. Also, there was a prom and a wedding the weekend we were there and a seminar and there were a large group of people riding the […] elavtors up and down like it was an amusement park ride. As if they never been on it before. Certain ethnic background, ESL if you know what I mean. But everything else was great Đọc thêm

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All staff were very helpful and courteous.

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The manner in which I was treated made me feel like a queen. Your Staff made me comfortable and trust me, not only will I come back but so will my friends!!! Thank you is was well worth the 250.00 plus!!!!

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All fine and a pleasant distance from hotel to Crystal City Metro. Choice of resaurants close. Room was as expected, but disappointed that mid-range hotels offer free internet access, while nicer hotels like this charge. I guess assuming the business traveller on expenses.

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After reading other reviews, I was a bit nervous about our upcoming stay. However, I have nothing but good things to say about our stay. I thought the bed was quite comfortable and the shower was great too! The only minor problems were, as mentioned before, no free Internet. Thank goodness it was a trip for pleasure not business. And the few things […] we requested from the front desk took ages to recieve. If they had been things I needed, and not shaving cream my boyfriend forgot I would have went down to get them myself. Other than those minor things, it was quite a nice stay and I would definitely stay again! The staff was very friendly as well. Đọc thêm

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The staff was nice and provided great service. The valet parking was expensive and there was no other great options for parking.

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Very nice hotel. Shuttle to Metro or not to far to walk. Lots of good restaurants within walking distance. Affordable compared to DC.

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Relatively easy access to Metro rail. Lack of complimentary wireless Internet is the biggest negative.

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Hotel staff was among the best I've encountered. Second time in hotel and although I have to schlep it into town to see the sights, the shuttle to the Crystal City metro stop and the comfort/atmosphere of hotel makes it all worth while.

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It was a large and nice room for a more than reasonable price. Though it is a bit from the Metro station, because they have a free shuttle it makes it worth the price and location.

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The valet price for parking at the hotel, could have been lower. Looking at the parking garage next door and neighboring hotels, the Hyatt could have done a better job in that department. When I checked in there was a group of elderly people trying to check in, I understand they always have some kind of need they have to have, but at that point, there […] shouldn't have been only two desk employees. It wasn't until I was done checking in when the rest of the employees came out to help. Other than that, it's a nice hotel, the rooms are nice, the beds are comfortable, and the surrounding cafes are convenient. It's more of a business trip hotel, and not really a family oriented hotel. Most of the rooms where looking straight at other hotel rooms, but for the price, service and cleanliness this place was the best compared to surrounding hotels. This is what I heard from people staying in the two surrounding hotels, and one hotel one block north of the Hyatt. Đọc thêm

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The staff was great! Valet parking was slow, but they were very nice. Enjoyed location and shuttle service was great. I would come back again

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Location to Reagan National was 3 minutes and the staff was great. room was wonderful

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The hotel is very well located. Near the airport and well connected to DC via subway. Free airport shuttle is efficient. Excellent for business trips.

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Hotel was great and the staff were very helpful

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This hotel is excellent. The check in was around two minutes, the room decor was modern and very clean. The hotel lobby is superb with lots of seating areas and free wifi. The staff are especially friendly and very helpful. We would not hesitate to return. The National Diner across from the hotel on the main road is excellent for breakfast and only […] two minutes away. The shuttle bus to the Metro is constantly outside the hotel and very convenient. Đọc thêm

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It was very comfortable and in close proximity to DC.

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Hotel was fine. Nice rooms, VERY friendly service, but basically no restaurant to speak of. There is one there, but the menu is HORRIBLE ( spaghetti, one small,nasty steak, one or two seafood dishes. And the restaurant atmosphere is similar to the breakfast buffet area of a holiday inn express. Luckily other surrounding hotels have decent restaurants. I'll […] stay at a different place next time for that reason... Đọc thêm

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Room was very nice. Lobby restaurant and lounge were nice and provided good service. Airport shuttle runs frequently so it was easy to make flight.

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My Assoc picked this hotel it is pleasant Staff was great. Bldg starting to show signs of wear, but nothing major. The group supper buffet was done poorly. Only 2 serving stations for 1,000 people. With carver at end, they could have served on both sides of table which would have doubled capacity. As a result this delay took away from our sightseeing […] tour. Pls send me a copy of my invoice Thnx Đọc thêm

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Great stay. Would book with this hotel again

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Luckily I ended up here, my new favorite place when visiting DC, when another hotel screwed up my reservation (other hotel gave me a confirmation #, but contacted me later to say they were overbooked). My good fortune, since this place, with several hundred rooms, seems well managed all around: pleasant, efficient check-in; great modern, bright, clean, […] large room; good flat-screen TVs, just what you want all-around. Stretching to find some negative, and only one was the built-in electrical outlet on the night stand was inoperative. I'll be back several times a year. Đọc thêm

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The stay was great- but the Valet parking was reallyt poor. In the evening awe waited almost 30 minutes to get our car- making us late for our restaurant booking and when checking out- it took about 20 minutes!

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The rooms were beautiful but the shower had not been cleaned very well and the room was covered in a layer of dust. The service staff need to do a better job of cleaning rooms in between stays.

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