InterContinental New Orleans - New Orleans

I would definitely stay there again and would recommend it. The restaurant served a delicious breakfast. The staff were overall pleasant and helpful. It was a short walk to the French quarter. The exercise room and pool were very nice.

Room was nice; everyone was pleasant. Hotel is a quick walk to both French Quarter and Riverwalk/Convention Center. "Club floor" with breakfast and cocktails was a plus. Only down side, lobby isn't interesting or inviting and restaurant and bar didn't seem to have much to recommend them. Not a big problem as so much is availble nearby.

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Randy the valet person is the absolute best.

2 night stay with friends for a bachelor party and it went by with no issues. Everything was functional and the room was clean again the second day. First day we forgot the keys on the way out and even though the housekeeping wasn't able to help us, they directed us to security who helped us within 2 min. We took advantage of the gym, which was on the […] top floor, standard equipment and was all we needed. Pool was there too, kinda small but we had no time for that anyway. Close to Canal St., a little longer walk to Bourbon St. but nothing to complain about. Hotel looked business, family and young people-friendly, looked alive and pretty quiet st the same time. We considered ourselves on the budget so the price made a lot of sense when splitting the bill, otherwise I wouldn't prefer it if traveling alone. In general, a comfortable stay and i'd recommend to friends/family. Đọc thêm

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Very nice hotel,.. however, I felt ripped off paying $10. extra a day for breakfast. after checking in, i am told it is only continental breakfast and i am also charged sales tax. That should be stated clearly on the online registration.

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We travel to New Orleans every two months to get away and have fun. We have stayed at other hotels in the area and the Intercontinental is by far the best. Upgrading to a balcony suite is worth every dollar. The staff is so helpful and the location is perfect. Anyone wanting to stay near the French Quarter but avoid the noise needs to stay there. Everything […] is in walking distance and there is always something fun going on. Anyone that stays there once, will always go back. Already to book another trip!!!! Đọc thêm

Clean room, very nice place. If you stay here you must eat at Luke's restaurant across the street. It is absolutely amazing....And reasonably priced. Very happy with my decision to stay here.

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I stayed there for the Bayou Classic this year. It was a 5-10 min walk to the Dome which was a big plus for me. I do not like using a car when I go down there for that weekend. The staff was great and most importantly I had no problems with rowdy college students and young adults period. I had my periods of being the rowdy college student and it was […] nice to know that I found a hotel that catered to the alumni crowd. Đọc thêm

My friends and I chose the InterContinental based on its rating and its location to Bourbon Street. No, this hotel doesn't have action outside its doors. Located in the financial district, it was somewhat of a lonely night time walk past Canal Street. But what it does provide a clean, drama free, quiet environment to sleep off a long night of fried […] oysters and hurricanes. Here is what I liked: A tidy room, comfortable mattresses, air conditioning/heating controls that were responsive to my preference, an alarm clock radio that actually worked, and an abundance of toiletries and towels in the bathroom. The front desk staff were super friendly at check-in and check-out. The location is a 10 minute walk to Bourbon Street, 7 if you walk briskly. Here is what I didn't like: The walls are super thin. I easily heard conversations from the room next to mine, and at night time, snoring. The bathroom seemed dated. The morning cleaning service is overly aggressive and the parking options are limited. To sum it up: If you want a quiet night after a night on the town, and you can walk back and remember where this hotel is, it might be worth checking out. Đọc thêm

We were in New Orleans for Halloween and besides the shooting on Bourbon street that we missed by 10 minutes, all was good! The hotel was awesome, although our reservation included breakfast each day we couldnt manage to get up in time to check it out! I wonder why!! lol! This was a great location, close to everything, tours, the french quarter, etc. […] I reccomend hopping on the St Charles Streetcar and riding it the whole way. Very worth the $1.25! walking distance to everything we needed except golf, but ended up leaving the car parked the whole time. Nice place, would definitely stay again! Đọc thêm

This hotel from top to bottom is First Class!!! Service desk was very friendly and willing to help. Room was perfect.

1 hour wait for room to be ready contrary to specified check in time upon arrival --- very unacceptable and caused a delay in plans that were on our agenda for the evening. 1 hour rate to receive vehicle from valet parking upon check out ----very unacceptable. WILL NOT BE STAYING AT THIS HOTEL AGAIN

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Nice overall. Only thing I was not impressed with was the hotel breakfast.

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Great hotel and great price. Close enough to the great spots in new Orleans. We were there during tropical storm lee and still had a great vacation!

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This hotel was perfect for a weekend getaway in New Orleans. The only con was that I could never get the internet to work. I was able to use my iPhone for most of my needs so it wasn't a major inconvenience. Everything else about the hotel was spot-on. Great location, friendly staff, well-equipped gym.

Great location away from the noise of the Quarter. Beautiful hotel...didn't have a hair dryer...all I did was call guest services and I had one in about 4 minutes. 24 Hr. Guest Services and Room Service.

My stay at the hotel was pleasant.. Rooms were clean and cozy. Room service was very fast, our food was delivered in about 15 mins. The only complaint I have is that my bed was a little uncomfortable. The mattress sunk in when I was sleeping. Needs new mattress!

Everything was excellent except for the noise from the hallway and other rooms. The service was great and the room was very clean.

My girlfriend and I really enjoyed are stay. The service was A1 and the location was great. Looking forward to next year and plan to stay at the same hotel.

I enjoyed my stay, and I will stay at this hotel in the future.

I loved everything about this hotel except for the housekeeping staff which is completely untrained. I have never experienced such a loud and invasive housekeeping staff. They communicate with each other from one end of the hall to the other by yelling!! Since I speak the language, I know that they were not always talking about work related items. One […] morning I simply got dressed and went into the hall to tell the employee to stop yelling. Also, instead of guiding the door to close quietly, they slam them really bad. That's in the morning. Then in the afternoon, the room checkers go from room to room slamming every door again. When they are cleaning the room next door to you, you can hear them slamming the vacuum against the furniture. They really need to be trained. I could never stay there again. Đọc thêm

Stayed at IC for a convention at the JW (much nicer, but more expensive) which was right around the corner. Location is awesome. Near Mothers (great breakfast / lunch place). A quick walk to Bourbon st and Canal St. Hotel common areas we generally messy (candy wrappers, beer botels, etc.) Rooms were very clean and beds were super comfy. Everything in […] NO has a bit of a dingy smell (humidity) that you can't blame the hotel for... just be aware. Đọc thêm

Our stay at the InterContinental in New Orleans was very nice. The front desk employees made you fell comfortable. The room was spacious, clean and comfortable. We will definitely stay at this location again.

When we checked out we settled our bill completely after getting home on Monday I noticed several unauthorized charges to my debit card that totalled close to $200. When I called the hotel. The young lady could not explain these charges. She told me that they could fall off in a few days then she realized the severity of the situation and put me through […] to the credit manager who would not admit to the error and could not explain why these charges were made. He only said they will fall off in 4-5 days. I had to get my bank involved to rectify the situation. Đọc thêm

The location was very good for a first time visitor to New Orleans. All of the tourist attractions were within walking distance of the hotel.The negative was the 30 dollar a day valet parking charge to stay at the hotel. The valet charge cost more than to actually rent the car.The rooms were nice, and the staff was professional.

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Extremely satisfied from our weekend stay at this hotel. It was clean, convenient, and the service was above par. The room was large and very clean. They definitely pay attention to detail. The only two negative things I would have to mention is the quality of the shampoo/conditioner they provide (recommend bringing your own as the ones provided smell […] really bad!) and the cost of the parking. But I assume parking all over the city is bad, so that one cannot be avoided. I was really pleased with the staff at the hotel. They went above and beyond the norm. The hotel was within walking distance of everything- Riverwalk, French Quarter, Bourbon Street, etc. overall very, very pleased and would definitely return. Đọc thêm

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GREAT Hotel AMAZING Service

Very nice hotel, although the walls are thin. There was some kind of violent altercation going on in the room next to me that would start up and die down. It lasted until at least 3:30 in the morning, and it was very disturbing. Everything else about the hotel was nice.

This hotel has a good location, close enough to the French Quarter to walk easily, but far enough away to be quiet. It is right on the St. Charles streetcar line which every visitor to N.O. should do. We rode the streetcar to dinner in the garden district and coming back is was full of Tulane students heading out to party in the quarter on Friday night. […] It was fun to watch and think about the days when our nights were just getting started at 10pm. Now on to the bed. The linens were fine, but the mattress was so soft and lumpy that my husband and I both woke up with backaches. It seems like there was no support at all. Overall, we might stay there again, but given all the choices in N.O., I probably would choose something else next time. Đọc thêm