Sheraton Pasadena Hotel - Pasadena

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Room was overall satisfactory. I booked a king size bed but was given 2 double. Didn't matter because I was only looking for a comfortable bed after a friend's wedding. Other than the noise from some other hotel guests, it was a pleasant stay. Walking distance to Colorado Blvd was nice.

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The staff at check in was insufficient so there was a long wait. I am also a SPG but they did not treat me very well or make me feel welcome. He refused to credit my SPG account. They have smaller than average rooms, insufficient power outlets, poor satellite signals on the TV and no extra towels in the room. The bar staff was very nice although he […] forgot my food order. It took so long to bring out, he eventually comped it which I suppose sufficed. He was very busy and apologetic about it. No harm, no foul. But overall, it was a very disappointing stay for a Sheraton hotel. Đọc thêm

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Great staff who gave us directions to nearby attractions. Convenient to Rose Bowl and downtown Pasadena shopping and museums. Will stay here again.

Restaurants was pricey for the quality of food, breakfast was hohum.

I rank this hotel very highly in all areas that are within control of the staff: clean, well-maintained, good food, courteous and competent. The cons have more to do with the Sheraton hotel chain and the building itself: air conditioner unit is in the room under tbe window like you see in old hotels (noisy), the building is very long so if your room […] is on the end of a hallway it seems like a 10 min walk to get to your room, the hotel is too far away from the main shopping district in Old Pasadena to be able to walk to it, too much marketing of adult movies (which by the way I think it is pretty sorry to prey on business men away from their wives), all the TV channels are analog and grainy -- only the pay per view movies and tv shows are in HD, and finally you have to pay for wifi and wired Internet on top of your daily parking fee. This hotel stay turned out to be incredibly expensive. I cannot recommend this hotel when the Courtyard by Marriott is a superior experience for much less money and also within walking distance of all the shopping and restaurants. Đọc thêm

Overall this hotel was very nice but for the price of the rooms you would think that you would get to look at something besides a wall outside your window. Also the walls are very thin. As we tried to sleep at 10 p.m. all we could hear were the occupants next door tickling their child with lots of giggling.

Great Price and great proximity to Old town.

Awful restaurant food. Noisy air conditioning unit outside window. Great staff and especially the bellman. Needs refreshing and perking up.

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The hotel was nice and clean. My issues were with the cleaning lady left two coffee cups from prior renters on balcony. Also, bed are not pillow top and a group of kids stormed by pool area early in the morning waking us up.

My wife and I do two day, one night romantic getaways in the L.A. area. This is a great place to stay. Great room, great staff, located within easy walking distance to many good restaurants and shopping. There is a market near by with great wines, cheeses and fresh fruits. All rooms have quaint patios, though not much of a view. Pleasant dinner, pleasant […] patio, pleasant.... Đọc thêm

Everyone was very polite and ready to help.

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The hotel is just across the street from the location of the Annual Jane Austen Ball, and I was so happy I didn't have to drive all the way home to Riverside after dancing all evening. My garden room was perfect! It was roomy, and the two levels made it feel even bigger than it was. The hotel staff was able to place me in a room adjacent to my other […] dance friends. They even upgraded my room so that I had a fluffy robe and free water. It was a lovely one-night vacation! Đọc thêm

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I had stayed at the Sheraton a few years ago and found the rooms to be clean, but in need of a little refurbishing. I was pleasantly surprised this time around to find the rooms had been refurbished. The room looked great, was very clean, and the king size bed was very plush with Crisp white sheet and one of the most comfortable beds I have ever slept […] in during a hotel stay. The hotel is close to major points of interest in Pasadena. However, be sure to ask that you not be placed in one of the rooms ovelooking the ballroom, where the party goes all night--i knew to do that from my previous visit. Also, I did not watch TV in the room--as I was only there to sleep one night before getting back on my road trip. However, when I attempted to check out using the television in the morning, I founf out the TV did not work. I reported that to staff at the front desk when I checked out. All the staff, including the parking lot attendants were very courteous and pleasant. I enjoyed my stay and would definitely stay again. Đọc thêm

Great central location in Pasadena, nice hotel lobby bar an restaurant, really comfortable bed and clean room, mostly quiet except for the Sat night wedding.

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I have stayed in Sheraton Pasadena twice. The first time was to attend a wedding, and the second time for family vacation. I found this hotel in a good location, very close to many restaurants. It's in a nice neighborhood also. I drive from northen Calif., so this is much closer, and avoid most of the LA traffic. After 6 hours drive, I don't really […] want to get stuck in the famous LA traffic. Just want to find a good hotel to relax. The bed is firm and comfortable. I can usually get good sleep there. The price is good also, cheaper than the ones near hollywood, or Santa Monica. It's relatively close to Hollywood, Universal Studio, Hungtinton library, downtown area. This is not very close to LAX, so it may not be very good for people who fly to LA. Đọc thêm

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i stayed here to attend a concert in pasadena civic auditorium which was 1 minute walking distance from the lobby of this hotel. it is close to shopping malls and old town. everything was decent. the building seemed very old but it was clean and well maintained. overall it was a decent experience.

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very nice stay. the tv wasn't working correctly but it was fixed right away. i do wish there had been washcloths instead of the net scrubber.

Great location, wonderful & efficient staff. Perfect stay for an week-end in Pasadena.

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Great location, pleasant staff. Comfortable rooms. Overall a great deal.

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I had a recent stay at The Sheraton in Pasadena, I am disabled and as usual with travel problems occur. All disabilities are not equal and our needs are different. The staff from Check in to Director of Customer Service, food service and room service were all pleasent, helpful people and I would certainly visit them again. The location in Pasadena is […] close to everything and Pasaena is a beautiful city. Đọc thêm

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You're guaranteed to have a great night sleep here. The bed/comforter/pillows are super comfortable, the surrounding quite, the room is a nice size, very clean. wonderful location, by the free way. Pasadena is a nice place.

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Great Romantic hotel, gave me free upgrade to the Deluxe Suite room based on SPG 5 year member,. The Bar made me a killer top shelf long island iced tea that was off hook!!!!

Stayed here for my birthday and the room was great, the staff were very professional and helped us with the area. I would definately recommend staying at this hotel..

Ok facility.... Stayed at better Sheretons... $15 a day parking is rediculous. Beds not all that comfee. All in all ok...

I don't understand why these big hotels can not offer free wifi it seems like they charge you for every little thing.

It was a lovely stay here. The beds were comfortable. Everything was nice and clean. Perfect surrounding area for some shopping. It's a great place to stay.

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