Best Western Naperville Inn - Naperville

This is perhaps the third review I have given for the BW Naperville. It is one of my favorite spots in the area. Great location, nice rooms, reasonable price.

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we had a great time and will definitely go back again. The only thing I would like is an iphone docking station(so many hotels have them now, I expect to see them, they are a great plus and very convient). Also, the plug had been removed from the bath tub....not sure why.

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Very nice, no problems. Good price for the service. Friendly staff, very accommodating.

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nice hotel, clean, will stay here again on business.

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I have been traveling back and forth from Midway Airport Chicago to Iowa and have stayed at this hotel many times on my way back. It is very clean, and a real price value. It is in a very convenient location, close to the interstate and with many, many restaurants and other activities in the area. I will be staying there again this week

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This hotel is definitely well run---clean, good service, and everything one could want for an overnight stay at a reasonable rate. Quiet, great TV with lots of channels, comfortable bed. Definitely a great place to stay!

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The staff was all very friendly and helpful. There was almost nothing that wasn't nice about the room.

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Friendly, helpful reception; very clean; extremely limited breakfast but adequate for my needs (limited time, easily satisfied)

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I have stayed at this hotel a number of times on my way to take an early morning flight out of Midway. Very convenient and an excellent price. Try Mullens down the street for the great big band music and brews on Thursday nights.

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We appreciated the cleanliness of the room and the hotel in general. Everyone we dealt with was very friendly.

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My stay is more comfortable.

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It was extremely pleasant and comfortable. Reception staff were great and offered wonderful directions!

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The staff at the Best Western Naperville were superb. The hotel became our home away from home and a place where my children could come and visit and just hangout.

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Definitely older hotel. Needs more outlets or accessibility to outlets. We travel with phones, iPads, E-readers and other devices that need charging. Many older hotels have started to re-wire rooms to be less power-challenging for the guest. Otherwise a nice place for the money. Very clean.

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I have stayed at this hotel a number of time on my way to early morning flights out of Midway. It is very convenient and an exceptional value

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The rooms are recently updated. New TV, bedding and heaters. But not all rooms so be sure to ask. We stayed 2 nights and were comfortable enough to come back later in the week and stay 2 more. On our first stay the room was fully updated and very comfortable. On our second stay the room was "mostly" updated. the heater was the only part that was old. […] It worked very well, especially considering it was well below 0 outside. But it never turned off on its own. had to get up during the night to turn it off cause it was too hot then on again in the morning cause too cold. The first room the heater was new and had digital control. I will stay here again but I will ask for a fully updated room. Everything else was great from the breakfast to the staff. Đọc thêm

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One of the better free breakfasts we've had. Mario at the front desk is a credit to his profession!

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We stayed here one night for a business/pleasure trip. The staff was very friendly and the room was plain but large and clean. We had no problems with noise.Naperville is a cute town and saving money on the room allowed us to indulge ourselves elsewhere.

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Extremely poor continental breakfast; it's just stale dohnuts and coffee. Internet didn't work at all.

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we had no trouble checking in with a 50 lb dog. was quiet, but the bed was very soft (too soft). what ever food was in the fridge was frozen to ice. if you are looking for a place to keep your stuff and sleep in then you get what u pay for

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Good experience. Friendly staff. Delicious breakfast.

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I'm satisfied

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Sm fitness area, but was staying for medical appt so just right

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Met our requirements, clean, free online, simple but good breakfast, fitness, convenient location, escpecially there are 2 very popular and authatic Chinese restaurants very nearby.

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Great hotel in good area lots if places to eat the room was nice and clean, comfortable bed

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Hotel was clean and staff helpful for meals and directions. Continental breakfast nothing to write about, but I got what I expected for a 2-3 star hotel. Nothing to complain about what I didn't expect and would stay again.

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It is a nice hotel at a reasonable price. Nice people too.

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The staff went overboard to make our stay an outstanding experience. Mario at the front desk is a great diplomat. The rest of the staff, all of them Mexican are great people, very caring and helpful to the guests. Ample parking space, easy access

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A lot of other reviews state that this place is older, perhaps a little run down, but clean. I found the place to be in excellent condition. It's not a five star hotel, but they don't lead you to believe that either. Very clean, very comfortable, very quiet, VERY AFFORDABLE! The staff is very kind and helpful. Hotel is conveniently located near good […] restaurants and shopping. Breakfast is great. I thought the coffee was excellent! I have nothing bad to say about our stay there. I will definitely book there again!! Đọc thêm

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Location is excellent, close to all the shopping and restaurants. Hotel is good and service was excellent.

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The hotel is not what I expected. it was clean and the staff were very polite. However the atmosphere was a bit shady. Not a place I would want to walk around at night by myself. The continental breakfast was very disappointing. I did not have breakfast there once. Why offer cereal but not milk? It didn't make sense.

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the rooms were very clean, bed was extremely comfortable, shower water was nice and hot and the people working the front desk were extremely pleasant and helpful. i would refer this hotel to anybody. Thank you so much.

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This hotel was very well kept, and the staff was very friendly. I arrived pretty late to check in but they still had my room. There was no problem with the reservations that I had placed online. In the lobby they had a computer that you could use to access the internet and they even had a printer so you could print out anything you need free of charge […] while on your trip. The breakfast in the morning had a plethora of choices and was free of charge as well. I would definitely recommend staying here and would stay here again if I was ever in the chicagoland area again. It was an overall wonderful experience and refreshing to go to a hotel where I didn't have any problems whatsoever. Đọc thêm

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We enjoyed our stay and the staff was so helpful!!

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