Hilton San Francisco Union Square - San Francisco

hotel is in union square where there are a lot of restaurants and shops within walking distance, moscone convention center is within walking distance. the hotel is large and has nice rooms. staff was pleasant to deal with and very friendly and accomodating.

Nice but parking too expensive! $70 to park overnite!!! (Left car in lot total of 26 & half hours)

They let us check in early and even gave us a room on the 39th floor with a fabulous view of downtown and the bay! Great location - just two blocks from the Powell St BART station and easy to get to all the tourist spots - cable car, Embarcadero etc. Would totally go back!

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The hotel was very nice, a great location and the staff was very friendly. This is a very busy hotel however, and you should allow more time than usual for check in. Also, make sure you get everything out of your car because like everyother hotel in San Fran, once you valet it is hard to get back to your car until check out. I would stay here again […] . Đọc thêm

The Hilton is very nice once you get inside. The surrounding neighborhood is super sketch. Beware of parking. The hotel parking is exorbitant and cheaper parking is easily located just across the street.

When we checked, in our room was in a tower which had construction on the floor above. They had us move 2 nights after and moved us to a different tower. It was such a inconvenience! We had 2 rooms with kids, so that wasted half a day! They should have had us in the tower with no construction in the first place. Our new rooms were bigger and nice and […] quiet! Đọc thêm

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Hilton is always reliable and this location does not disappoint. A few picky items: the hotel only facilitates the shipping of items through FedEX and not US Postal Service. Would not hesitate to stay again.

With high winds up on floor 25 I could not sleep due to the loud sounds coming from the enclosed beams which sounded like rivets popping. I could feel with my hands the movement in the wall. This started at 2;30 a.m. I know weather is not Hilton's fault so stay on a lower floor in bad weather or make another hotel choice. I know it is part of earthquake […] design but I will choose another place for my next visit. Also parking is too$$$ use lot across the street for half price. Đọc thêm

For the money paid, I think the hotel provided OK experience. The shower faucet came off the morning we were checking out. It didn't take an hour to wait for the repair man to come and fix but my shower was delayed anyway. Two days ago the shower had no hot water when I turned it on but when the repair man came he said there was hot water. The breakfast […] was good but pricy. However, the room is clean and inviting and the bed is comfortable. Đọc thêm

Although the room was expensive (but not for that locale), it was small, and there was a lot of street noise - however it was St Patrick's weekend. It was a great location- we didn't need a car. So close to BART and trolley rides. Great hotel lobby. Many affordable eating options within a few blocks. I didn't eat at the hotel except for the Starbucks […] which closes early afternoon. I would stay there again! Great concierge and front desk attention to detail. Đọc thêm

The hotel is very nice and conveniently located to union square and Bart, however the bed and pillows are so uncomfortable and I find this to be consistent with all Hilton's I have stayed at (San Jose, San Francisco and Anaheim)

Horrible customer service! I had to wait in line for 20 minutes just to check in. When entering the room it looked nothing like the photos posted on hotel.com. Room was out dated and small! The front desk did nothing to help in this situation all they could say was that they did not post the photos and it must be taken from a good angle. We had four […] in our party and they would o ly give us two breakfast vouchers!!! Plus they didn't have a restaurant just take away breakfast from Starbucks. We were all very disappointed with this hotel as a whole. I should have booked a room at the Westin or W like we originally planned!!!! Đọc thêm

The hotel is BEAUTIFUL! Very nice location. Rooms were clean and comfortable. Swimming pool was closed while we were there for renovation. We were not told this ahead of time and had 4 - 14 year old girls for a BD celebration. We went to a GREAT Magic show and fun dinner with belly dancers 1/2 blk away. Our room was not going to be ready until 8pm...but […] after the show, at 10pm, the room was still being cleaned. No one seemed to be able to help us....they just kept looking around for a manager. I'm sure YOUR visit will be perfect, though!!! Đọc thêm

Rooms are a little small, however, the surprisingly comfortable beds and large hi-def TV more than made up for it, and you can walk to any number of wonderful shops and restaurants near Union Square so hey...we'll be back.

The hotel staff tried a lot to make my stay comfortable. The breakfast is awesome.

Good place but free breakfast at Starbucks Coffee too small for the price of room

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We had a great rate and stay at this hotel however, the $53 bill to park the car overnight in the hotel garage was a little much!

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Good location to the bart, Powell Street shopping and nightlife. Hotel hallways could use some freshening for sure and the bathroom doors are just plain weird. Hard to beat the price though for the location.

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The room was cramped, the bathroom was beyond small and nothing had been updated. Went with my BF for the weekend before Vday and it served the purpose for a place to crash but it was a disappointment compared to the SF hotel industry. The hotel was closed & had been for 6 months (?) for construction though we could have used the facilities at Hotel […] Niko had we wanted to go downstairs from our 19th floor room, outside and then up how many floors to the spa. We didn't eat at the lobby restaurant as it was a bit pricey with a very limited menu but the bar/lounge was fairly busy and looked enjoyable on Saturday night. Overall the property was clean so when they get around to remodeling it, it may compare to others in the area but the size of the rooms & bathrooms may always be tight, to say the least. The front desk staff were very pleasant and accommodating and the location was good for being near Union Square. Đọc thêm

may not be the fanciest in downtown SF, but good location and amenities. often has best price and parking right across the street for discount. tried the urban tavern restaurant for the first time and was really impressed. good grub, reasonable price for downtown urban hotel

Great location, friendly staff. Nice atmosphere. Only negative was that the Starbucks in the lobby closes fairly early. We did not feel like going into the cafe, and it's not convenient to have to walk some distance outside the hotel just to have a nice specialty coffee.

The Hotel is very nice, the only thing is the parking is very expensive 47.00 a night but you could park in front of the Hotel for 29.00 a night

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I was very disappointed in this Hilton Hotel, it wasn't up to the standards of other Hiltons I have stayed in. The location was not what I expected, I asked for a Hilton close to Fishermans Wharf and this Hilton was located downtown so we needed to drive everywhere we wanted to go. The view was nice from our room of the city, however it wasn't worth […] the money we paid nightly and I was disappointed I was informed until we arrived that parking was over $50.00 per night. The hotel was very old and homeless people were right outside the entrance to the hotel begging every time we left the hotel. Đọc thêm

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Their website says 'in-room internet' but it isn't free, its actually pretty steep. The good news is the lobby has free wifi though. Also they are clear that the parking is extra and post the value, but they dont tell you about the added tax on the parking that is pretty hefty as well... beware of the extras. Otherwise great hotel, great staff, great […] rooms! Đọc thêm

We recently stayed one night at the Hilton. We had very good front-desk service and our room was nice and clean even though it looked like it had not been updated in quite a few years (33rd floor). Instead of paying $60 per night for hotel parking we used the very convenient parking garage across the street for only $20 (we left early in the morni […] ng). Đọc thêm

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The location was excellent. Great shopping and dining close by. The hotel was great and the bar adjacent to the hotel was a great surprise and we enjoyed it very much

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Thank you for your services, i really enjoyes my stay there, I will go back.

Very clean, nice, helpful enjoyed our stay very much

would not go back, doesn't worth it. location not bad but the room is not good at all. not too clean, kinda ugly, very old. hilton needs to reinvest int he design

The view from the tower king city view room was amazing! It was so awesome having a balcony in San Francisco!! I can't wait to go back!

Loved the room we stayed in/ 22nd floor ( next time we are going higher) loved the city view at night, and being SOOOOO close to all our favorite stores. Thanks so much to the wonderful front desk staff Super helpful. See you Very soon!

Because of Christmas, hotel decoration is beautiful and cozy but room is very small and we hardly can turn around with two big bagges. Another thing have to mention that the rate from Hotel.com is at least 1/3 of the hotel front desk price. I found this when I have to extend my stay in this hotel and later on in the other hotels that I reserved through […] Hotel.com. Đọc thêm

The parking was very expensive, but other than that it was a great hotel with an excellent location.

What a great place! We had two rooms. They were on separate floors. The staff moved us next to each other on the same floor. They upgraded one room at no extra charge. My only complaint is the cost for parking. They get you there. That's big city life for ya! Looking forward to coming back.

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My husband & I took our 4 children ages 12-21 for Xmas break. We had a wonderful time. Hotel was conveniently located near lots of great restaurants & shopping. I highly recommend the Urban Tavern next door to hotel. My husband & I stopped for cocktail & was speaking w/ our waiter from couple nights prior. We mentioned we didn't have xmas dinner reservations […] & they were booked. Our waiter spoke to mgr & mentioned we were guests @ Hilton. They squeezed our family of 6 in. Only bummer was their pool was under refurbishing & they didn't have continental breakfast. We did have vouchers for Starbucks which is located in hotel. We were allowed to use next door hotel pool, which was indoor. Sauna & steam room were a plus. We would stay here again. Đọc thêm