Best Western Mercedes - Paris

Good hotel in convenient location, I would use it again.

Excellent hotel with very good sized rooms

The hotel is great for a quick weekend get away for 2 or 3 days. But a definate problem is parking and the size of the rooms. I stayed in a deluxe room and with my bags and myself the room was too cramped for my comfort level.

Its close to metro station,and near charl de goal etoite....

First time in Paris the Eiffel tower was about a40 minute walk from the hotel the staff was nice and helped us in every way Just wish they had a shuttle service from the airport because its 3 train rides or a 50 euro cab ride

The hotel was very nice and intimate. The location was great. Away from the tourist stuff and in a nice neighborhood with all the good shops you could want. We spent time just walking around by the Hotel and it was great. Metro is around the corner so it is very convenient. Staff was very friendly. Would definitely stay there again.

Hotel is renovated with taste. Great location, 15 min. walk to the Arc de Triompe and Champs Élysées, 5 min. walk to Wagram metro station (direct to Louvre and Notrea Dame). Clean and cosy room, bathroom with window. Excellent service!

Everything about this hotel is just ok. If you get a really good rate, then it's an ok deal, but don't over pay. The location is reasonable but not great. The hotel is rated 4 stars, but I would probaly give it 3. The surrounding neighborhood doesn't have alot to offer. There is one cafe across the street. The room was small, but not overly cramped […] . Đọc thêm

The location of the Hotel was good and the manner of the receptionists excellent , but I do not think it was a four star hotel. the room was small and more maintanance needs to be done. For example the lift was very small and was out of service the whole time we were there !!! The room was very small but it was clean.

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Could not open the door of the room wide enough to fit the suitcase between the door and the corner of the bed. The shower ceiling was peeling and was so low anyone over 5'4" would be touching the ceiling. And this for an expensive rate!

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Myself and the girlfriend took 4 days off in Paris and I have to say this hotel couldnt have been better. While we didnt spend much of our time in the hotel, as there is so much to do and see in Paris in 4 days, whenever we required information on transport, dining out, and just a friendly chat, the staff were always great. It is a great location to […] launch a days exploration in the city as a short power walk gets you to the Arc de Triomphe in ten minutes, or 200 meters away is Wagram Metro which brings you straight down to Notre dame/Louvre area. We found a great italian restaurant (Antonio's) across the road which is perfect for evenings when your too tired to make an effort for dinner. And many more in the locality within a ten minute walk. The cleaning staff start at about 10 - 1030 in the morning which acts as a great alarm to get you out of bed and kick starting your day in this beautiful city. It was great to come back every day to a freshly cleaned room and changed bed covers. Im certainly not used to that. The lift is hilariously small but as it was not busy when we were staying it suited out lazy needs perfectly, sure who needs room in a lift anyway, its more romactic that way and sure it is Paris. Đọc thêm

We stayed there 3 nights. The phone never worked, neither did the Wi-Fi. Then they placed a PC by the reception area charging 5 euros for 12 minutes. Now, that's a rip-off. In all, the room was not bad, we followed other reviewers and not ate breakfast there. Instead, we walked across the street to the bakery and had brunch. We must admit that it was […] in a great location near the Pereire Levalois Station and Wagram Metro. We walked down Wagram to the Arc de Triomphe (20 min) then down Champs Elysee (25 min). Đọc thêm

Small and cosy. Close to both the metro (2 min by foot) and Charles de Gaulle-Etoile (10-20 min by foot).

Pros: Clean room, nice wood work inside the room, friendly and helpful front desk. Cons: Tiniest room ever, even compared to european standards! Tiny elevator (2 people with one luggage is the maximum capacity), a little far from the main events ( you have to walk 15-20 min to get to Champ-Lysee),

Location, Location, This hotel is the place to start yoiur holidays in Paris. It is just about 100 meters from the metro and in a walking distance from the Arc de Triomph. Great despite the very small rooms.

This is a find! Tucked away in a quiet residential area but close to everything, a Metro station just around the corner and a great Pattiserie across the road!

The hotel is very charming and clean. The service is very much not there, however that seems to be the norm in Paris. The location is a short 10 mins walk to the Arc de Triomphe through a charming neighborhood. There are lots of little restaurants around the hotel and a metro station at the end of the block. For the value, I would stay there again.

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Good hotel with free WIFI. 3 minutes walk to subway station.

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This hotel is down-right acceptable. It's clean, cute, and located 2 minutes from the most fabulous subway system I've ever seen. Very reasonably priced. Good breakfast. Good service. Room is a little small, but not rediculously so. I'd definitely do it again.

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it is close to a subway station that makes it easy to visit all Paris but is located in a residental area with nearby coffee place that makes it very attractive. The staff was very helpful and arranged our return back with a cab even though you could use the train if you don't want to spend the money on airport transportation.People complain of the […] shower and that is true. They should put a shower curtain or something otherwise the whole floor gets wet but who cares. Is not that you have to clean it yourself.We walked everywhere and restaurants where open until 2 pm in the neighbourhood so it always felt safe to walk back. Small room but it had all you need if you plan to visit Paris and tour around and not spend your time in the hotel Đọc thêm

If you want to stay in Paris choose this one. The rooms are lovely (LCD TV), plush pillows. But you can find these things in other hotels, what you cannot find is the staff. This is the most helpful and caring staff I have ever met. Period. Let me clarify. We had our stuff stolen during our previous visit to italy and we didnot have enough money on […] our credit cards to pay for the hotel breakfast. We just passingly mentioned this to the staff at Best Western and what did they do? They offered us free breakfast, called us up multiple times to ask for our well being and wait for it....Shiran, the restaurant manager offered to drop us to the Airport at 5:00 in the morning. Can you beat that? no you cannot. The staff at this hotel has real empathy for the visitors. You cannot go wrong with this hotel. Đọc thêm

We stayed 4 nights for our anniversary. Other than the service upon arrival, overall it was a pleasing stay. Hotel condition is good, in a nice neighbourhood, and about 1km walk from the famous street. On arrival, we were given a room without A/C near the road and told there were no other room available. After refusing to stay and asking to find another […] hotel, we were transferred to the top floor in a single room and were transferred to a delux room next day. The daytime receptionist Stephanie was very helpful. Đọc thêm

The room was as we expected in France,very clean,on the small side.A sweet little balconey overlooking the street below,and a nice view over all.The staff was exceptional,very helpful with the area and with "What Should I try to see in the limited time I have." Very accomadating,can't say enough about all of them but especially about Valentine she was […] the best,went above and beyond the call of duty.The only thing that needs improvement as far as we are concerned would be the shower,it was like trying to shower in an old fasioned telephone booth,very,very small. Other than that our stay was fantastic at the lovely Best Western Mercedes Hotel. Đọc thêm

As we walked into the lobby there was a customer complaining about something (I dont know what) to the desk Manager and saying that he wasnt going to pay. We felt the same way by the time we checked out. This is, on paper, an average hotel made substandard for us when they put us in a room that had an inoperative AC. Complaints to the desk resulted […] in relative indifference with no problem resolution, no room change and no compensation. They wouldnt even give us a fan to make our nights a little more bearable. This being August, it was too hot to sleep comfortably so we had to open the window. This also being a 1st floor room facing Wagram Ave (a major thoroughfare)the street noise of fire engines, trucks, and loud scooters all night long made sleeping a real challange. Without AC in Aug, we didnt much care about the rest of the "amenties" of this hotel, which appeared average. One other negative was the size of the shower stall which was so small that whenever I turned around inside the stall (I am realtively thin to average in size) I would bump the water flow handle slamming it to full hot or cold (depending on which direction I turned). Not a big deal in itself but when your already feeling grumpy about your comfort... Đọc thêm

Stayed 2 nights. Hotel desk people were very helpful and accomodating. First night shower drain backed up and overflowed onto floor. Had to take a shower in vacant adjoing room. 2nd. night air-conditioning was not working. Shower did work.

Hotel is one block away from the subway WAGRAM station (Line 3/Close to ST. Lazare). If you are taking a taxi to the airport, it's perfect, but if you're going by train to Orly airport it's 45 minutes, but complicated, 3 different trains, you could do it if you're good with maps. 15 min. walk from arc the triomph, good neighborhood, quiet, but at night […] it's deserted, everything closes unless you walk towards arc the triomph where you can find lots of restaurants. Good hotel, clean, Asian girl and blond girl at the front desk spoke English and were helpful and kind. Good price for a Paris hotel. The trip to the Orly airport by train is 45 minutes, but complicated, 3 different trains, you could do it if you're good with maps. Bakery right in front. Đọc thêm

The Best Western Mercedes was a nice hotel located in a residential neighborhood. The metro was a five minute walk from the hotel, however I didn't feel it was so safe to walk around there late at night since not many tourists stayed in this area. The hotel is a good 10-15 minute walk to the Champs Elysees and the Arc de Triomphe. The room was a good […] size as well as the bathroom with modern fixtures. I did not get the breakfast buffet because I felt it was a little pricey. The hotel staff was very nice and helpful with directions. Đọc thêm

We got into this hotel after having stayed at Orly for five hours when our luggage was misplaced by EasyJet (the same happened to another 12 passengers). So maybe I was just tired, but, despite a beautiful room in a quieter section a bit farther from the Arc de Triomphe than I thought, I was displeased with a $5, 10oz. Coca-Cola and with the attempt […] to charge to print out a boarding pass in the morning. The sole computer (no WiFi) was a heavily locked down affair and the sole hotel employee relented when I protested about being charged, but I didn't feel any warm and fuzzy things about the hotel. Again, I arrived tired. Beautiful, if typically small, hotel room. Nice bathroom. Room overlooked a quaint intersection, but without being noisy. Đọc thêm

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Very impressed with the hotel, very good location with a tube station on the corner of the block. Within walking distance to most of the attractions, and the ones further away, a short ride on the underground.

My husband and I aren't very picky, so as long as the rooms are clean and the staff is nice, we're usually good to go. This hotel is good for the price. It's located about a 15-20 min walk to the Champs Elysees, but right next to a metro station so it worked out fine. You'll be fine if you stay here and are worried about getting to the tourist attractions. […] The metro is a hop and skip away and the Paris metro is very easy to use. It only cost 1.60 euros each way, so it's inexpensive. It's in a good neighborhood and right across the street from a grocery store which could save you money if you're staying for a while. The staff is nice. The hotel is small, but perfectly fine. The only complaint I have is that our room door didn't have a key cover (I'm not sure what else to call it). The battery and wires were exposed leaving it open for people to take the battery out if they wanted. Our bathroom door didn't have a door knob. It was broken off. These are not big deal items, but makes it seam as though they don't take great care of their hotel and not worried about impressing guests. Otherwise, it was not a bad stay. Đọc thêm

One block away from metro station but it was about eight metro stops further than I would have liked to have traveled every day. Hotel was tiny but just fine. Neighborhood was quiet but also dead. This hotel has world's smallest shower stall--so small we kept turning off the water when I tried to soap up. The elevator was micro sized. Except for […] sales pitch to purchase tickets back to airport it was great. Oh, also it sucked that Internet PC in lobby was NOT free--10 Euros to buy block of time. I didn't buy... no way. Manager was nice enough to let me steal some time on it to check weather but it's bad business to not have Internet for free. At least offer 10 minute segments for a Euro.. but they didn't offer any time length that small. This is not serving the customer but just greed. Flat screen TV was nice to watch Parisian shows. Đọc thêm

The room was clean, large bathroom, quiet neighborhood, close to the metro, staff helpful.It was nice having free internet service(Wi Fi) in the room. A small grocery store nearby was also a nice benefit. We did not eat at the hotel. The biggest negative is the elevator. You can only fit two small persons in it. We usually used the stairs. Another is […] it is somewhat off the beaten track. But that was a plus for me since it was not very noisy. For the price I would stay there again. Also, a good place to stay if you are concerned about safety. Đọc thêm

This hotel is one block from the metro and just a few blocks up the road from the Arc De Triomph. I found the staff to all be very friendly and all spoke english very well. The bathrooms were well stocked. The shower is a bit small and the rooms are not large, but for a tourist it was great. The bed was also very comfortable. Everything was nice and […] clean. The internet worked, but the connection was not terribly strong. The elevator was a bit small, but I still managed to fit two pieces of luggage, a backpack, and myself in it to go upstairs. All things considered, if I were in Paris again, I would definitely consider this hotel. Đọc thêm

Every staff was very helpful and patient. On the day of my checkout, they even allow me to deposit my luggage at the other location of Best Western since it will be more convenient to me. This hotel is kind small but rooms are nice.

This hotel is very conveniently located in a lovely area of Paris. The rooms were clean and beautiful and made us feel we had a true Parisian experience.

The hotel is well kept and the staff speak English. The metro is pretty close, but the line it is on doesn't go anywhere very touristy directly and you usually need to transfer once or twice. The bakery across the street is awesome and there is a convenience store across the street from that (the hotel is on the corner of a traffic circle). The towels […] didn't get replaced as often as they should have and the plastic water cups were broken a few nights in a row. The water pressure was great and the water hot. The room smartly decorated with a nice tv. The elevator is tiny and can accommodate one or two pieces of luggage as you might expect in Paris, but the stairs are good exercise. We were on the 6th floor in the big room (free upgrade; there are 5 rooms per floor and 8 floors) and the 6th floor is the first with a balcony, which is very nice especially at night. Đọc thêm

Good value. Clean, helpful staff, and one block from Metro.

First time in Paris, and it was a pleasure staying here. Nice furniture, style, bathroom, overall great feel. Plenty of room (a rarity in Paris), in a posh neighborhood, down the street from the Arch de Triumph. I actually used my rewards points towards this room, but it seemed like a great deal compared to others.

Everything you need, fantastic staff, willing to help and very polite. Elevator is small but it works great. Located in the very posh area of Paris, many good places to eat near by. Walking distance to the Arch de triumph.

This is a very nice hotel and a very good value. The room was clean, attractive, and large by European standards. The bathroom was well appointed and even had washcloths, a rarity in our experience. The staff was friendly, efficient, and helpful, they made our comfortable and pleasant. We took advantage of both room service and the breakfast buffet. […] The room service was served promptly and was delicious. Breakfast was wonderful, and given that it was a traditional continental breakfast there was plenty to choose from. The only down side for tourists is that most of the usual tourist attractions are not within walking distance. However, it is in a very nice neighborhood and there are metro stations nearby. We would recommend this hotel to anyone. Đọc thêm

Affordable rate, friendly English speaking hotel staff,and location near subway and walking distance to Arc de Triomphe.