The Cavendish London - Luân Đôn

Pricey but you get what you pay for.

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I liked the hotel very much, the only drawback was the size of the room, rather small.

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They certainly need to improve their service, especially those in the restaurant.

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I like the area best, but the room sizes were too small for any stay over one night and then not with anyone with you.... We were tripping over one another the whole time..... I got home, and for the first time in my life I recognized how much I took space for granted..... I've never been in prison, but perhaps they can understand....

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Service and location were perfect. Room not massive, but normal by London standards. WiFi is a bit flakey - keeps logging you out. Minor issue though for a great hotel in a perfect spot.

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Was pleasantly surprised! English breakfast was great!

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Absolutely splendid. The Hotel is great and the location is just outside all of the hustle and bustle. Couldn't be better. Would stay again in a heartbeat.

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Great hotel. Great service. We loved every bit of our stay.

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This was great value; the staff friendly and very helpful. Room: quality of a high order. Only drawback: room too crowded and little space to sit and watch tv. Difficult for 2 persons to move around easily. Ideal location if you want to walk to a pub, get eats at good priced eateries, and see central London.

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The staff are friendly , helpful and approachable . Use the concierge for reservations you may not have been able to get ... they live there and have their contacts ! Best location for shops and theatre . The beds are ' home from home ' . I usually don't sleep because the pillows are rubbish ... not at the Cavendish . If you require a bath , make sure […] you stipulate .. I had a fantastic large shower in my room , but some people do prefer baths . Room service was prompt and morning room service on time . Just wonderful ! Đọc thêm

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A wonderfully located hotel that we stay at often. Excellent and knowledgeable staff help with all enquiries. Concierge service is most helpful in locating last minute dining choices and directions to places. Rooms though small are well equipped and the beds and pillows very comfortable.

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Lovely hotel and great location! I would certainly stay there again.

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The hotel was clean, friendly and very convenient for what my son and I wanted to do for his birthday while in London. The staff was very helpful in giving reviews of places we wanted to visit. (Richard/Concierge). My son arrived very late. Receptionist (Kat) left a note for my son to receive a key and also made a special note that it was his birthday […] the next day. The hotel sent a very nice chocolate cake. It made his day. Bellhop (Fabio) was very helpful with directions and helping me organize a ride to my onward destination in England. Overall, I stay was fantastic. The hotel was convenient to Underground and walking. The room was comfortable, clean and had very good internet reception. Top marks overall. Thanks for the nice stay Cavendish. Đọc thêm

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Perfectly located and affordable.. Clean, tidy with helpful and happy staff. Will definitely return!

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We had a great time - the hotel is centrally located, the staff was efficient and friendly - especially the concierge!

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The bed and pillows were so comfortable, bathroom big and spacious. We were on the 10th floor with great views of the city skyline. Staff were very helpful and friendly, and the location couldn't have been better for our needs. Breakfeast was delicious. We will certainly stay in this hotel again.

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Great service, friendly staff and great location. Room a little small but well appointed

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I was visiting London on business. The cavendish proved to be convenient due to its location in close proximity to the Tube as well as a range of restaraunts that are open late. The staff were welcoming and very cooperative. My only gripe with the hotel was comfort. I have been in hotels all over the world and I tend to like soft beds. The Cavendishs […] bed was unacceptably soft so soft that if u slept on the edge u tend to fall off. Even after asking for a wooden plank to be placed under the bed it was still uncomfortable. Đọc thêm

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The Cavendish is well located and very comfortable. The kitchen is excellent. It's worth buying breakfast in advance if you are a breakfast person, as the menu and ingredients are high quality. The rooms and public areas are all well maintained and relatively cozy. The beds are excellent. Every member of the staff we encountered was very helpful. We'll […] definitely go back the next time we have the opportunity. Đọc thêm

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We upgraded our room which was well worth it. as the standard rooms are small. Excellent hotel, fabulous location. Minutes from the tube. Nicely run Hotel. Fabulous breakfast. Did us until the evening

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This was not our first stay. We chose the Cavendish because we were so impressed the last time. The standard of service was as high as it had been on our previous visits. The location of the hotel is very good. We could walk to most West End theatres and venues. In my experience, this can mean you have to accept a lower standard of comfort or service- […] but that's not true of the Cavendish. As a retired HR professional (from another sector), I have to compliment whoever does the staff selection at the Cavendish. You are very good at your job! The calibre of staff and their training was excellent when we visited last time. It was just as good last week. Đọc thêm

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Hotel was quiet yet it's located in a very convenient location! Lots of great shops around for food, cloth and toys (Hamley's is 10 minutes walk). the only downfall isno free Internet!

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Very nice hotel. Good location and fairly modern. Rooms a little small, but ok overall

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A great hotel, well placed for access to west end and theatres, which are easily reachable on foot. Room was comfortable enough but felt slightly small, even by London standards. Staff were very pleasant and happy to offer us early checkin when we arrived. Overall good value and will definitely stay here again in future.

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Good Choice. Price of breakfast excessive. If having full breakfast, fine, But if only having coffee and toast, then excessive.

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Although I had requested a room with twin beds several days before arrival I was charged an "Upgrade" fee when we checked in. This was a dishonest ploy to pad my bill and made our stay less than enjoyable.Thank you.

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I was underwhelmed by the Cavendish and I am quite surprised at how well it scores on review sites. Rooms are extremely small even by the standards of large cities such as London. WiFi is expensive and there sent even free WiFi in the lobby. When will hotels learn that the customer now expects WiFi in the same way that we expect a pillow on the bed! […] One of our rooms was located beside a lift shaft and the sound insulation was inadequate. Meanwhile on every occasion we needed to use the lifts, one (of 3) was out of service and, in the mornings, one of the remaining two was regularly being used by housekeeping. I won't be back. Đọc thêm

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This was our second stay at the Cavendish and we will use it again. This year we were unlucky in that our room was a bit too small and the bed too soft. The hotel did something about the bed as soon as we told them it was a problem. The staff are very professional, the hotel lobby and bar areas are comfortable and the food is good.

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The staff was very polite, the room very comfortable and we enjoyed our stay very much. We also appreciated the upgrade.

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The Cavendish turned out to be an almost perfect hotel experience at a very reasonable rate. The location (right off Picadilly Circus, across from Fortnum and Mason) could not have been bettered and was ideal when some public transportation was not available over the Christmas holidays. The staff were all very helpful and friendly, offering advice and […] promprt service even when booking extras not offered or even in competition with those of the hotel. The restaurant food was delicious. The hotel itself has been recently updated, and the rooms were extremely comfortable -- my only (minor) complaint was the size of the closets. We will definitely return to the Cavendish on our next visit. Đọc thêm

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It was very convinient location for both shopping and sightseeing. Walking distance for all major shopping area and restaurants, also easy access to tube stations and bus stops.

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Great location. Nice and clean, and really pleasant staff. I'd go again.

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We have stayed many times as both service, location and hotel have been great. Since then there have been lots of little cuts like no more slippers wifi extra and bathroom accsesories have been cut. The welcome on arrival was very curt and unfriendly which was dissapointing. Mentioned it to managment the next day and it shocked them, did make a kind […] gesture. Đọc thêm

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Need to offer more choice for room service when the restaurant is closed. Bit disappointed that I was not told before booking that it was in fact closed over the Christmas period, if I had been I would have gone else where to experience special Christmas event.

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Excellent and very handily situated for what I was needing....good for shirts and truffles

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