Embassy Suites Crystal City - National Airport - Arlington

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Embassy Suites was excellent. The rooms were large and very clean. The location was fantastic. Either a short shuttle ride or walk to the Metro station gave us everything the DC area had to offer. The hot breakfast buffet each morning was delicious and the managers reception in the evenings was a nice way to unwind after a day full of sightseeing!

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The hotel was clean and the staff were friendly and helpful. The hotel is a short walk to the Metro line (approx. 10 min.) and also to amenities. The breakfast is a welcome treat and includes typical breakfast meats, hot and cold cereal, and so on.

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Enjoyed cleanliness of room, quality of service and location near Metro and Fashion Center.

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We have stayed at this Embassy Suites now for 5 years when visiting DC. We are very satisfied with the Staff. They are friendly, courteous, helpful and remember us from year to year. The Hotel van drivers are the same!!!

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ac didn't work at all in the bedroom...no fan in the bathroom, very steamy and wet, should have free wifi, and parking in garage tooooo expensive for what the room cost was per night

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Very enjoyable stay. Hot breakfast was great and managers happy-hour is a good way to start the evening.

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It was nice stay: very nice room, nice service and good location.

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Our stay at the Embassy Suites Crystal City was great. When we went to leave on Monday morning the battery on our car was completely dead. One of the front desk employees got us a limo driver who had a set of jumper cables. He went to the parking garage and waited for the car until we got it started. And the hotel employee was checking with the manager […] as to what they could do for the limo driver. Đọc thêm

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We didn't spend to much time in the hotel but overall it was pleasant. The check-in was really quick and easy. Which I loved. The room was very clean and comfortable. The staff that I came in contact with were very courteous and friendly. The breakfast was very good. The only thing I thought was a little pricey and unnecessary was the parking cost. […] Being that we aren't familiar with area we decided to park at the hotel use the metro. It made more sense. But we loved that it was so close to the metro. Overall I would choose this hotel again. I think maybe next time we'd just park in the city at a garage for 10 a day and use the metro to get to the hotel. Đọc thêm

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Hotel location is a amazing base for traveling in to DC by metro

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The room was spacious. Love the suite layout with a separate bedroom

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Everything went well. The hot breakfast was adequate & the coffee good. The afternoon Manager's Reception with hors d'oeuvres and wine (or mixed drinks) was a pleasure. A short walk to the Metro on 18th St. and the restaurants on 23rd St.

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We have tried other hotels in the arlington area. And while they were fine the Embassy Suites surpassed them all. The room was amazing. Loved the one bedroom apartment feel. The staff was friendly and the breakfast buffet was plentiful. The only issue I may have had was that our room faced the highway thus hearing the traffic. Was woken up by passing […] sirens in the middle of the night. But thanks to everything else it didnt bother me. My friends and I will be back! Đọc thêm

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Great location, great service, Happy Hour!

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we have stayed in a few Embassy be for and have always enjoyed them. i found the service in the food court was not up to par. they make us feel like we were in the way and very pushy. but will stay in the Embassy again

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Neither the hotel nor Hotels.com disclosed that this place charges $25 a day for parking and $12.95 per day for internet access + they do not have free wifi in the lobby/common areas. Front desk stafs basically said 'tough' and to complain to Hotels.com, as if they were not responsible for their own fees/policies. Very disappointing.

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We bring a small Senior class to Washington DC every year and this hotel was the best one by far that we have stayed. It was very close to the Metro, had a great breakfast and the rooms had plenty of room. It was the most expensive hotel we have ever stayed, but I feel it was worth the price

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Very reasonably priced for service and location

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I had an amazing time. The hotel is close to all the tourist spots. The hotel has free shuttle service to and from the hotel and to the metro station. The bed was so comfortable that I didn't want to get out of bed. The free breakfast was amazing!

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Great amenities. We would stay there again!

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Would stay there again, lovely!

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great staff, great room, great breakfast. no complaints here! will DEFINITELY come back!

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Once again, a great place to stay while touring DC with the kids. The breakfast got us started and the evening reception helped us all wind down. Close enough to metro to walk to so didn't use the shuttle. Only problem this time was the pool-WAY too much chlorine. Kids were complaining about their eyes for hours!

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Good location for National Airport, but very pricey. Hotel very nicely maintained. A bit of road noise.The 'Manager's Reception' features plenty of drinks, and some food, but not really dinner. Good exercise room. Breakfasts are excellent, but start at 6 so not good for very early flights. Watch out for all the kids. The place was overrun with them […] when I was there. Đọc thêm

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I enjoyed the breakfast and the room was nice but the mold smell in the bathroom was annoying and the vent in the bedroom had black dust on it both of which kept me from giving a 5 star rating. The staff is great!

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Love it! Will stay there again!

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We traveled to DC with our two school aged kids and this was a perfect hotel. Very popular with groups of middle schoolers and families so not great of you're looking for a quiet romantic getaway...but perfect for us. Affordable, five minute walk to the metro (or take a shuttle if you time it right). Great housekeeping staff. And of the four hotels […] we stayed at, this one has the nicest softest towels! :) The food isn't spectacular, but again works great for a family. I would stay here again. Đọc thêm

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Great breakfast. Very nice that they will take you and pick you up at local restaurants/shops. There were a lot of families staying at the hotel.

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Nearby highway was noisy but earplugs helped. Shuttle service to the metro was great. Convenient to dc and all the sights. We were there for spring break and the hotel was quite full but they kept in front of the crowds at the breakfast buffet. The kids had to wait to use the pool since they had exceeded max capacity but the attendant was good about […] restricting everyone to the allotted 30 minutes Đọc thêm

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What a nice hotel. The breakfast and afternoon snack was great. Very convenient to DC. The rooms are suites with living room and bedroom. Rather large rooms for a city hotel. Overall, pleasantly surprised it exceeded my modest expectations handily.

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I have stayed in other Embassy Suites hotels in DC that were much better. The food was not good. There was no in-room safe. There was no concierge, just a taxi phone available for guest's use and some pamphlets about local attractions. The neighborhood is all hotels and apartments, but the hotel provides a free shuttle to the local mall and metro station. […] The room was fine, but not special in any way. Đọc thêm

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had a good time

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An impromptu trip for a single day to DC meant I wanted something with parking for the car so I could train around town. Crystal City had both. The hotel was clean, comfortable and the nicest Embassy Suites room I've ever seen. Breakfast was a bit of scrum as the hotel was full up, and I didn't use the pool or workout area due to time constraints but […] the front desk was quick, knowledgeable and friendly. Location, location, location! Đọc thêm

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I thought the staff were very friendly, with an exception to one of the female pool staff. Perfect place for the kids though. We had an incident were our youngest got sick in the car, the front desk went out of their way to help, and within minutes helped me make an appointment for cleaning. They also recommended touring, although the touring company […] turned out to be a disaster! The downed elevator was a bit annoying. We read in a review that there was a cockroach in one of the rooms, and it was too bad that we also saw a quarter sized one in the breakfast area! We quickly told the kids it was a beetle. When I told the front desk about it, they were very apologetic and credited our parking. Đọc thêm

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Every staff member that we encountered was helpful and friendly. The daily complimentary breakfast was excellent with a variety of choices, and the evennig reception was much appreciated as well. The shuttle service to the Pentagon City Metro Stop made traveling to and from the city convienient. We recommend two areas of improvement: 1. A TV channel […] guide should be provided in each room. When we asked for one, we received an ad for movies that could be purchased, not a channel guide. 2. Wifi is not available in the suites unless the guest pays an additional $12.95 per day. With a room rate of $120 per night and a $25 per day parking rate, it seems that Wifi should be complimentary. Đọc thêm

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This hotel is equipped with a underground self parking garage. Good customer service, breakfast was good...great omelet station, great selection of hot food available like bacon, eggs, pancakes, sausage, oatmeal and potatoes. The only issue I had was that the front desk informed me that the bar stayed opened until 11:30pm however the bar was closing […] at 11pm when I arrived. Definitely mixed communication was an issue as one department thought the other department had the wrong information. This hotel does ask you to sign a waiver that you will refrain from any loud noises or hold parties in their guest rooms. I guess this is a new thing! Đọc thêm

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Hotel was very clean, rooms were very spacious and hotel staff was very helpful, especially since I had someone with me that was in a wheelchair, will definitely stay at the hotel again.

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We had a wonderful time. Very nice cocktail hour and breakfast was good but some cooked things were cold. Nice pool also. Met all our needs, we will be back. Thank you.

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the Dtaff was exceptionally helpful and offer to shuttle me and other guest to many places around the hotel, as the weather was very cold. The Breakfast was awesome and the light snacks and drinks in the ecening were a very nice touch.

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Great stay , the sofa was a little uncomfortable and I keep hearing the flushing of other people toilets , it was good. Staff very pleasant ,room was clean.

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Was a decent hotel, clean etc.

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hotel was decent, service was very good, price of parking at $25 per night is too high, as is internet fee..overall - ok

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