Sir Francis Drake, a Kimpton Hotel - San Francisco

No counter space and toilet space so small you smack your elbow on the wall. No ADA grab bar in shower. Furnishings and location very good. Staff very good. Old building could use some attention to ceiling, cornice work and moldings etc. in room.

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Room was clean. Found bathroom to be small, especially vanity. Beds very comfortable. Room quiet even though nightclub was 2 floors above. Coffee maker in room would of been nice, early riser.

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This hotel is unique with great historic detail. Beds were comfortable, room was clean. Decor was lovely. The only slight downsides were: walls were somewhat thin so we could hear our neighbors from time to time (but not awful, I've been in worse) and the bathroom was small with little counter space. But, neither of these were deal-breakers. I'd still […] recommend this hotel and stay here again. One note: I've always thought Union Square is the best area in which to stay, however, this time we kept finding ourselves down by the water (great restaurants and shops in the Ferry Building). So, next time I'd consider staying near the piers or Embarcadero. Đọc thêm

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I stayed here with some friends for a bachelorette party. The decor is fun and modern. The customer service was wonderful, as was the location. My only complaint would be for the lack of vanity space in the bathroom. I would recommend this hotel and would stay here again.

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The Kimpton hotels are great and I've stayed at many of them around the country. This is an older hotel that they have beautifully restored. The hotel staff was polite and helpful, the hotel restaurant is actually quite good, and the rooms were very modern and clean. However, somehow, they could not figure out how to reduce the street noise. I stayed […] on the 14th floor and the noise from the street somehow was clear enough that it sounded like I was on the ground floor. Upon inspecting the windows, it appears they attempted to keep the old style windows which were clearly never designed to reduce noise. Not sure why they renovated everything but the windows...but it was enough to keep me from recommending this hotel to family and friends. Đọc thêm

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My friends and I stayed at the Sir Francis Drake for my bachelorette party. The staff were friendly, the room beautifully appointed, and the location ideal. Highly recommend.

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The staff was friendly, the room was clean, and the location was fantastic.

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We had a great time - the hotel is in a great location to walk almost anywhere in SF - so close to shops and everything so it's a great base. The hotel was very nice, extremely clean, rooms were a decent size and bed was really comfy. The hotel bar is a great stopping point for a couple of drinks before heading out!

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Charming place.. . .rooms are tiny. Can't imagine two people staying in one room, but I would stay again.

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High price is primarily for the convenient location near Union Square. The room was incredibly small, barely had any floor space to spare. OK if you're just sleeping in the room, claustrophobic for anything else. Service was very nice, though. Next time will look elsewhere to get a bit more space, even if location is slightly less convenient.

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i have stayed at kimptons all over north america, and i am never disappointed. This was no exception. Great funky lobby. room was immaculate. Staff were incredibly nice and helpful. All in all it was a great short stay. Highly recommend it!!!!!!!!

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Sir Francis Drake is located near Union Square, with easy walking distance to public transportation. I found my room a tad small, but adequate. The bath room was especially cramped. And, I could easy hear conversations inb the adjacent room. Other than that, I found the location convenient and the room comfortable for the most part. The hotel staff […] is very, very helpful. Đọc thêm

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The Francis Drake is definitely a 3-star business-focused hotel, and we would not recommend this as a vacation hotel nor give it a higher star rating. The location is excellent, by Union Square and on a historical trolley route (note: you will hear it). Historic decor in a historic building leaves a nice impression. Even if you don't stay here, spend […] an evening in the Starlight Lounge on the 21st floor - it is stylish with a great view. The cons of the hotel: The staff is not helpful for tourists and appear focused on their business conventions. Being a historic location, the rooms and bathrooms are very small. In fact, though it was clean, the bathrooms are in need of renovation and appear dirty because of age. Simple amenities expected of a high-end hotel are missing, both in the building and the room (such as shower caps and q-tips). So bring your toiletries and expect 3-star quality at most. Đọc thêm

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Rooms are small but that was expected in San Francisco. Great location with trolley right out front. Difficult to get a good night sleep with street noise.

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It was great but the rooms smelled a little of food or cooking.

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The hotel is excellently situated for all the sights and great for shopping however the street noise even on the 6 th floor was an issue . The constant deliveries to the shops throughout the night , departing nightclub customers and the trolleybus ( starting at 6 am) could be muffled with double glazing . The hotel staff and location do compensate for […] this and if like us you are worn out at the end of a long day sightseeing getting to sleep is ok it's just the being woken up too early that's a problem . Having said that I would still recommend the hotel just suggest asking for a room higher up not facing Powell st. Đọc thêm

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Very disappointed and would not recommend it to others. Many problems: noisy, TV did not work and was not fixed inspite of my complaint, nor was a replacement available. Room coffee pot also did not work.

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The drake provided a great location for first time visitors to San Francisco. with it's central location, you're able to walk to most attractions. Service was outstanding. However, the rooms, although standard size, was fair. The bathrooms are a bit small and the parking fee of $57 per night was insane!

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We love the Sir Francis Drake! The staff go out of their way to assist you. Our room was a junior suite-very roomy and comfortable. We will always stay here when we are visiting SF.

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Great trip. Great hotel. Because it was my birthday, they gave us a bottle of wine and macaroons for the room. Only complaint was the lack of service upon arrival. There was only the beefeater at the front and he was top busy to help us get our luggage out, and then when he came to help, he rushed us along.

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The bathrooms were VERY small and tight!

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Room was nice but small. Concierge was very helpful as was the staff overall. The wifi was pretty good and the only drawback was the delay in getting the elevator in the morning and evening. Also, the hotel could upgrade the rollaway bed which was all springs and not comfortable at all.

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Bathrooms were REALLY small. There was a convention at the hotel which I think unnecessarily tied up two elevators.

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We were a bit disappointed. We expected a little more up-scale, but the room was very small, outdated and generally kind of worn down...just felt like a less expensive old hotel. Some examples - hallway smelled bad, room had clearly been painted over many times like a very old house, our room had a door adjoining it to another room - which was closed/locked, […] but there was no seal between the doors, so it literally sounded like the people in the next room were right there in the room with us - no noise dampening at all. Bathroom had been halfway upgraded - tub painted but had some chips, floor and countertop replaced with marble, but the old vanity still there with cracked mirror surface (yes, strange), wooden blinds covering the very old single pane window literally IN the shower, single pane windows throughout room so lots of outside city noise, hard bed...etc. etc. The staff was very nice - we had an issue with a baby crying in the room next to us, so we asked to be moved and they were very gracious and accommodating (both rooms were similar in terms of quality). Our last stay in Union Square a few months ago was at the Marriott, which was about the same price (actually slightly cheaper). We wanted to try the Drake for some variety, but next time we'll be back to the Marriott or somewhere else. Bummer, it's got a kind of neat theme and overall legacy, but didn't really live up to what we expected. Đọc thêm

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Great hotel, although I must say, the rooms and bathroom were very compact & efficient. Everything was clean and we found all staff to be very friendly. Loved the doorman!

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Love this hotel and the staff was amazing.

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Unbelievably slow wi-fi, bathroom doors that do not close, drafty noisy room, dog barking at night in a nearby room for almost two hours with hotel staff unable or unwilling to do anything other than suggest that I pack up and move to another room (rather than moving the dog and its owners). I spend approximately 30 nights a year in San Francisco hotels […] and this is, by a wide margin, my worst hotel experience in 5 years. Đọc thêm

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The hotel was decent enough. Staff were really friendly - the hotel itself was older. If you're into historical buildings this hotel is for you. The room itself was clean, but I found the renos very poorly done. For the price there are better hotels in the area - btw, you can't beat the location!

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I loved the redecoration. . .the lobby and the rooms are so lovely - sure, they are 'vintage' at heart. But the decor and paintings are beautiful. And the view. Just lovely!

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Staff was super helpful and accommodating. Even moved to be a newer room instead of the historical ones after my first night.

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Selected this hotel based on location, which is fantastic if going to the theatre or event downtown. The room itself was TINY - smaller than most you'd find in Europe, so you have to move carefully if sharing with another person. Staff was very friendly.

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Customer Service was really great! Our room was very small. Love the location, so close to eveything I needed. I would stay here again, just get a bigger room.

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Beautiful old hotel in the center of SF!

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