4,7
trên 5
Xuất sắc
(18 đánh giá)
Xếp hạng của Khách hàng trên Hotels.com
Xếp hạng của Khách du lịch trên TripAdvisor
We had cancelled a second night at the Best Western Hospitality Inn because of their poor service. The night we spent at the Comfort Inn Plainwell was... 1000 times better than there! The only downer was that the check in attendant wasn't very friendly. She asked if I knew that my room was on the second floor, and I said no, she said well it is. I asked if there is an elevator (I have mobility issues and cannot climb stairs). She said there's no elevator. I asked if I could have a room on the first floor. She was rather rude in her reply that I would have to pay for it myself. I didn't mind paying the extra $2.52 but she could have been more friendly and understanding. Do khách của Hotels.com nhận xét vào thg 5 30, 2013