Hyatt Place Atlanta Galleria - Smyrna

This is our 2nd stay at the Hyatt Place Atlantia Galleria. We enjoyed it so much for a stop over on the way to Florida that we had to stop here on the way back. The rooms are comfortable with all the amenities. The staff are friendly and helpful. Breakfast in the morning was really good as well. Not the easiest hotel to get to but worth it.

Wonderful!

My son got eaten up by something and all the hostess could tell me was that she been here a long time and that's never happened before...well that's what she has to say but the fact is my son was infected by the time he got up that morning...

The hotel was nice and everything is nearby.

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This is a very up to date, clean, and comfortable hotel and i will stay here again. On the other hand, the breakfast could be better.

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We had a great stay at this Hotel. Staff was friendly. I even heard them call a few guest by thier name. It is very close to a nice mall with lots of shopping and dining. You can even walk to the Caraba's. It was a easy drive to downtown Atlanta as well. Or room was large. 2 doubles and a sofa bed. We were traveling as a family of 5. I would stay again […] and recommend it to others. Đọc thêm

2nd time at this hotel. very satisfied

My stay was pretty mediocre. I expected more. My biggest concern was the room...it just seemed really cheap and depressing. The room had a very strong odor as well as a brown interior that was depressing. A bug was visible in the bathroom. The bed was very uncomfortable, and I noticed the mattress was literally coming apart at the seams. The surrounding […] area was pretty run down too. I was somewhat reluctant to keep my car in the neighborhood overnight. Overall, very disappointed with my stay. Đọc thêm

There was nothing wrong with our stay at all. The staff was friendly and the hotel and rooms were spacious and clean. The breakfast was a plus as well. the hotel is close to the Cumberland Mall and lots of resturants. I will definately stay here again. You will be very pleased with staying at this hotel.

Very competitively priced for the area.

great staff, great room, great breakfast

The room was a nice size and there was a great selection of breakfast items

Wonderful breakfast, clean spacious room, good location, but the fan is quite noisy.

I have stayed here before and I like this place. It has all of the amenities I need and is conveniently located (right next to one of my favorite restaurants!) The bed was comfortable and the breakfast was good. The only complaints were that the light was out in the bathroom and there were some black crumbs on the bedspread. I don't know what is was […] but they brushed off. Cookie crumbs perhaps? But I will definitely go back. Đọc thêm

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Wonderful staff and a beautiful hotel.

This hotel stay was a gift to my sister. She is in the military and was on leave for Christmas holidays. She and her husband thoroughly enjoyed the hotel room. Texted me and stated that it was a mini apartment and she loved it. Thanks hotels.com.

Having a sense of humor, I was very pleased to be greeted with a smile every single time I approached the front desk. All the employees were more than helpful with every question I had for them. The room was set up like a suite, complete with a mini wet bar (which was a second sink), microwave and mini fridge, and comfy beds. I can't get over the way […] the staff treated my friends and me. Great customer service. Very Impressed!! Đọc thêm

The evening staff was unfriendly and couldn't provide answers to questions. The morning staff was excellent

Big spacious hotel rooms. Free wi-fi. Also good complimentary breakfast. This Hyatt is located in a nice nieghborhood, near Marietta, GA, northwest of Atlanta. All staff were very welcoming and professional. They all had smiles on their faces. Great to see happy employees!

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We had problems with our r oom. The closer in the sink would not open. The thermastat was broke where the air would either not turn off or not turn on. Some tv stations did not come in clear. The advertised bar in the hotel was actually a counter in the loby where the reservation people also were the bartenders. And the location of the hotel was not […] exactly as published Đọc thêm

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We have been staying at this hotel for the last 4 years and have had great experiences till this year. The maintenance of the wet bar areas in the two rooms that we rented were in need of repair. We had informed the staff twice about loose toilet seat in one of the rooms and it was still not repaired when we checked out. Staff is friendly and normally […] helpful. It is a very good location in respect to the Cobb Galleria Đọc thêm

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If there is one small problem, it's the strictness of the hotel's internet service. It's cuts off now and then, and how to properly work through it is a little too complicated. Other than that everything else was top notch. Good quick breakfast items in the lobby. And all the comforts of a "suite-like" room; bed, bath and all.

I was extremely surprised that I was being asked for a sixty dollar fee at check-in, and the hotel referred to this as an incidentals charge. and to tell the truth, I'm not certain I'll get that money back, even though the hotel said I would if the room was left in the condition it was at check-in. that certainly leaves room for too much hearsay, in […] my humble opinion. needless to say, I'll be spending my money with another hotel chain next time. also of note, the front desk personnel were pleasant with their words, but body language told a different "don't bother me" type of story. Đọc thêm

This hotel is located within a minutes drive of Cumberland Mall and about 12 minutes from downtown Atlanta. It is a clean hotel and the rooms are spacious and the beds are comfortable. I'm looking forward to staying here again during my next trip to Atlanta.

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I would definitely recommend this hotel to anyone... Stayed for a weekend and enjoyed it. Convenient to interstates,shopping, and dining.

The stay at the Hyatt Place Galleria was more than enjoyable. I really love the comfort and security of this hotel, which are important to me. Room service was excellent for me and my wife. We really enjoyed our stay. There was no eagerness to get out of the hotel to sight see because of the overall quality of our stay. However, there should be a better […] breakfast for this kind of quality services at this particular hotel. This hotel company will be recommended in my opinion and I travel for a living. Thank you Đọc thêm

Very nice accomodations. All of the employees were very cheerful and greeted everyone. The staff bent over backwards to help all of the guests.

The room was extremely spacious, the staff helpful and friendly to the point where they seemed more genuine than just employees trying to be nice to guests. The lack of room service is a small niggle, and the equipment in the fitness center could be more and better, but apart from that, it's a great place to stay a couple of nights on work.

Very nice and comfortable. Staff was wonderful! My only complaint was the signal of the tv that kept going out every few minutes! If that can be fixed, it will be a perfect experience!

Best hotel stay ever! Hotel was very well maintained. Staff was very friendly and helpful.

Customer Service was outstanding. Not the easiest location to find but worth it.

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The gym is not equipped; only 3 treadmills are in the fitness room. Other than that it's a pretty cool place

After staying in the Buckhead area for a few days, we decided to relocate to this Hyatt Place to avoid traffic issues, and we absolutely did the right thing! Not only was this hotel quiet and comfortable, but it was within walking distance to an italian restaurant, and kid friendly place across the street for the little ones. If that's not enough, the […] nearest mall, which is VERY nice, I might add, was about 5 minutes away! When we return to ATL, we will definitely stay at this location again! Đọc thêm

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12:30am, I hear a very loud noise outside of the room. Turns out the air conditioning unit was right outside of the window. I could hear the sound even with a pillow on my head. They were kind enough to move me the second night. Turns out to be a handicap accessible room. I was very uncomfortable in it. They would NOT move me again! That is not 3-star […] service. I would give them a 2-star. Hotel was clean, but their front desk people were not very understanding. Đọc thêm