3,9
trên 5
Tốt
(242 đánh giá)
(Điểm trung bình của khu vực xung quanh
3,9)
Xếp hạng của Khách hàng trên Hotels.com
Xếp hạng của Khách hàng trên Hotels.com
Xếp hạng của Khách du lịch trên TripAdvisor
The room is a bit small. The location is close to the Great Portland tube station which is convenient but not close to any attraction. The hotel amenities... are ok but you can ask for things that you forgot. The only negative experience with them is the after service. We forgot a pair of glasses and called to see if they found it for three days in the roll. They said they would return the call whether it has been found, but they never called back. We called again and again and they told us the same thing. They said to leave the matter with them and they would find out, but never. We didn't expect that we would get the glasses back but if they didn't have it, they could just tell us. The matter is that they didn't bother checking at all and it was an empty promise to say they would call back, but never. We expect better after service than this. bởi khách hàng của Hotels.com vào 13/05/2013