Red Roof Inn San Antonio SeaWorld/Northwest - San Antonio

We changed rooms 2 times and "settled" on the third. Our room was not very inviting. It was not clean and the amenities...well ha ha. It was not convenient to dining as we were told prior to arrival. As a whole it was a disappointment.

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Hotel was what you pay for. I wanted a cheap hotel because I was out and about all day and only needed a place to lay my head. A lot of reviews slammed this hotel but you get what you pay for its not a 5 star resort but fills the need. Wifi only worked in lobby which was a huge inconvenience but I made it work. Good hotel for the money. Staff was great, […] very nice! Đọc thêm

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very satisfied

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I stayed in an accessible room. It was very big with a nice big flat screen tv. Very VERY clean. Was worried about cleanliness b/c of reviews I'd read, but everything was great. Lady who checked me in had a smart tone to her voice when I was asking questions, they need to teach them to have some manners.

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Would definitely come back. The hotel is in a great location for our dining needs, proximity to shopping and proximity to all our family. Do wish that Red Roof had just a better quality of in room coffee service. It's easy, but weak.

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We got a king size smoking room, largest room. Bed was honestly the most comfortable hotel bed I've ever slept on, comforter was nice too. Had to go get pillows, they were forgotten. Ash tray was forgotten. Bible was forgotten. Two out of three chairs were forgotten. No alarm clock. Or are bibles and alarm clocks not included these days? Foldout bed […] was in the hall when we went to our room at 10pm. Foldout bed was folded out and blocking the entire hall when I got up at 8am the next morning. WiFi didn't work on the 3rd floor. Our comfy bed and big tv and clean room were the only positive things I have. I would not go back and I didn't opt to stay another night, we stayed elsewhere. Đọc thêm

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I always stay at the red roof and always wass good the rooms, but this time the room wass so nasty and I stay 2 nights and no one clean the room

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for the price very good

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No in room Wifi as indicated in advertising. Requested room be cleaned after my first day, returned at midnight to a dirty room. Would not recommend staying here unless your desperate.

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Room was fine. The bed linens were outdated and the comforter had cigarette burns on it even though it was a non-smoking room. It was fine for staying one night. I read all the reviews before I stayed so I knew what to expect. It's not the nicest hotel but it isn't the worst I've stayed in either. The staff was friendly and professional.

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Overall, I enjoyed my stay at this location. Nice lobby, convenient, and the room was fairly up to date. The only thing that was lagging was the service from the front desk. It was very slow and the girl was overwhelmed with guest check ins and the phone constantly ringing (and I checked in at 11pm!) The Free wifi was quick and the room was comfortable […] so that was a plus. At this price, I'd definitely consider staying again. Đọc thêm

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it was good. Except the wifi was not working............

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The location was good because it was near the interstate for easy access. I loved the fact they had security walking patrolling the area at night. The beds werewere low&hard but the price was not bad!

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the water from hotel not working properly

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Not good at all. Maintenance was not kept. Low water pressure and rooms not clean. Had to move to a single bed due to hygenic reason of two full bed room. Lobby lady was nice and apologized.

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I recommend you find a better place then this, even if you have to pay a little bit more. I would not return here again.

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Stair case smelled like urine, ice machine were not working in any floor. The room smelled very bad & the tub was very dirty. I would not stay there again & would not recommend this hotel.

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Very nice a front desk. We needed a roll away bed n they gladly brought us one w no delay.

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it was real good it was real pleasant quiet hotel I would stay there againjust needed a flat screen TV continental breakfast and it would be an awesome place they just need to add breakfast to it and upgrade to TV

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I was very pleased with my stay, specially with the staff. They were very friendly and helpful!.

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Sheets weren't fresh had hair on sheets,in the shower,and around the toilet base

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Only negative things that I can say is that the chair that was in my room cushion was VERY badly stained and I did think that when I booked my stay the room came with a little frig and microwave but I made do and I personally think there should be a vanity to put personal items on. It was a very comfortable bed.

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The table and chairs in my room were completely filthy - stains all over the chairs, would look more appealing without having them in the room than seeing them. I stayed here in January - the day time weather was decent but night was extremely cold, but my heater would not work.

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Needed a place to stay to rest on my way to Houston from New Mexico. After 12+ hrs on the road I was eager to check in & rest. Check in was lengthy especially because the elevator was malfunctioning. With an exhausted 5 yr old & heavy luggage it was impossible to use the stairs. In the morning the cleaning staff knocked until I opened the door before […] check out time because she had no way of knowing which rooms had already checked out- I can see how this can be annoying to some people. On the plus side-they do have a security guard. Đọc thêm

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Everything was perfect, except the blankets. The room was really clean.

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Need to update their rooms especially tv's and availablity of channel's to watch. I loved that they still had fridge & microwave in room unlike most hotels now. No counter space in bathroom though & had to go to front desk for a blowdryer.

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Lacked quality of service, i requested a wake up call and didn't get that wake up call (caused me to run late for a group travel meeting). Cleanliness of room was good but not enough towels, and toilet paper was not replaced at all.

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Yuck,yuck,yuck. Felt like we wdfe staying at a motel 6 or maybe worse. Husband talked manager and got a free stay at any other red roof inn. Tub was slimy and black. Wrappers amd pizza crust on floor and bed. Won't ever.be staying there again. :( very disappointing.

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There was no lock on our bathroom door, the beds and pillows were extremely hard, towels are very rough and scratchy.

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I stayed for a soccer tournament and booked a room at the last minute. This hotel was ok for the price if there is no other option.

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No Iron board in room along with hair dryer like it said on line. Also had to keep asking for more towels. When 4 people have to take showers 2 towels doesn't cut it. Felt like a bother having to keep asking for stuff

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Clean. Well-maintained. Nothing remarkably negative or positive to note.

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I always do my homework before we leave, so I can feel comfortable that I have chosen a decent place to stay, within our budget. I picked this Red Roof based upon it's reviews, and the reasonable price. We didn't care for the street types that were coming out of the lobby when we arrived, however, there was Security on site. Our son, who is in the USAF, […] stationed in Germany, had flown in for 6 weeks of training at Lackland and we wanted to see him. The hotel was clean, the staff was friendly and helpful. Our room was clean, however, there were no light bulbs in the lamps by the beds, there was only 1 washcloth for the two of us(I had taken washcloths, just in case.) , and the beds were liking sleeping on the floor. They were so hard and uncomfortable, there was no way to find a comfortable position. We were so exhausted from our flight, that we decided to take some Alieve and just crash. It worked, but, being Senior Citizens, we sure were stiff and sore the whole visit. All in all it was a decent place to stay. A BIG Plus was no bed bugs!! Đọc thêm

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Place is clean, but just off 410. Makes easy access but a little noisy.

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1. needed more towels in this room (2) to there rooms. 2. The heater was not working, smelled like something was burning. Had to be moved to another room at 11:00pm. 3. Water from the shower wouldn't drane for the next person to take a shower, had to wait for about 15 minutes.

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Beds were to hard to sleep on. Remote for TV didnt work even after we swapped it out. Clean rooms and friendly service.

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