Prince, Marco Polo Hotel - Cửu Long

It took quite sometime to get the 2 rooms which I had booked. They offered me smoking floors when I specifically requested non-smoking. When we arrived at 2pm, they had difficulty finding rooms when our booking was paid for so far in advance in Jan.

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We booked a Continental Club room on 16th Floor. There is a separate reception and effectively a concierge on this floor. Very pleasant lounge with free drinks, and newspapers all day; breakfast, light lunch and extensive dinner snacks are available, wines in the evening and all included in the room rate. Comfortable room, good shower. WiFi works well. […] A small meeting room is available for business meetings. Location is at one end of the Ocean Centre / Harbor City shopping mall and close to Nathan Rd. Excellent service from all staff. I would highly recommend this hotel. Đọc thêm

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Friendly and helpful service combined with comfortable room, very nice bathroom with fluffy towels, made my stay of 2 nights just fine. I got off a cruise ship and sending a bellman direct to the passenger luggage area to take direct to hotel was very helpful. Also convenient shuttle every half hour or so to the airport another plus. Free wi-fi, coffee […] makings in the room with fresh fruit and complimentary water made it even better! No complaints from me and a reasonable rate. What more could you ask!! Đọc thêm

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exellent

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The hotel met my expectations and the staff were great

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This hotel is centrally located next to shopping, dining and the ocean terminal if leaving on a cruise. It is well kept and the staff could not be more helpful, and courteous. . They are just beyond excellent. Would definitely stay there again if in Hong Kong.

Bài đánh giá uy tín từ khách của Expedia

not flexible for traveler who 's flight arrives in the morning , the hotel check-in time is after 2pm , unless you upgrade the room , otherwise has to wait to afternoon to chek in

Bài đánh giá uy tín từ khách của Expedia

We stayed in 2 club rooms over a four day period. The attention to detail and helpfulness of the staff was first class. We have stayed in other hotels in Hong Kong over the last few years including The Langham in Tsim Sha Tsui and the Prince compares favorably even though it would not ordinarily be regarded as being at the same standard. The hotel […] is well located on Canton Road, only a short walk (5 minutes) to Nathan Road and the MTR subway. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Excellent staff, great executive suite and dining facilities, good location.

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Vị khách này không để lại nhận xét.

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Great location. The staff was extremely helpful and attentive. Room was large and well appointed. Really enjoyed my stay.

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Great view. Friendly staff. Reasonable price. I always try to stay here when taking the ferry to the mainland.

Bài đánh giá uy tín từ khách của Hotels.com

Everything is well except the hotel staff, doesn't give me the feeling that I'm welcome in here, maybe they're too busy to dealing with the guests from Mainland China.

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Hotel staff speaks English and very helpful. Room attendant took great care of us. Bed was missing top sheet (standard over there), but room attendant added top sheet right away per request. Complimentary bottle water and fresh fruit daily. Great hotel breakfast buffet with Indian, Japanese, Chinese, American/European cuisine. Hotel part of huge mall […] (Harbor City Mall) with regular dine-in, quick bites, shopping. Walkable to transit, convenience stores (7-11), McDonalds, Dim-Sum, etc. Overall, great stay. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Perfect location, friendly staff and clean and comfy rooms! I loved this hotel!

Bài đánh giá uy tín từ khách của Expedia

This is my third visit here between Australia and London. As always the staff go out of their way to make the stay very personal and welcoming. They negotiated all my outside issues for me beyond the call of duty for which I am most grateful.

Bài đánh giá uy tín từ khách của Expedia

Very good hotel in good location for shopping and dining

Bài đánh giá uy tín từ khách của Expedia

specially reserved the lounge flood, but because of their advertisemnet needs, they did not allow guests to use their lounge during peak hour and that was quite surprising to us. Other than this incident, everyone was nice and newly refunished flood looks good. New paint smells, but acceptable.

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My husband and I enjoyed staying at Prince Hotel. The location was superb, the housekeeping was very good. They even folded our clothes which were lying on the sofa.

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great stay' staff could not do enough to please. great hotel give it full marks.

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Vị khách này không để lại nhận xét.

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The hotel was in a good location, close to ferry terminals, and Metro(subway) lines. It has been recently refurbished and is in great shape. In room free Wi-Fi was a plus. We did not get a harbor view room, but did see the view(Very good). Discounted(for hotel guests) at about $17 U.S. is one of the better breakfast deals in Hong Kong. But, saving the […] best for last, we have never met a more friendly, solicitous and helpful hotel staff in our many travels, even at higher priced-5 star hotels. From the concierge, to the front desk, to the bar staff, to the cleaning staff..... 5 stars!!! Easily. Examples: Each day, as we set out on our travels, and when we returned, there was someone there with a personal greeting and a question, "How was your day?, and, Is there anything else I can help you with?" Also, my wife was ill with intestinal problems one day, and stayed in while the rest of us travelled around town. The room attendant(cleaning crew) asked if she could clean the bathroom and bring in fresh towels while my wife rested. She did so, and when she found my wife resting in bed, she asked if she could make her tea, which she did(brewing it in the room for her), Just an outstanding service attitude! Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Fantastic for families, really large rooms, clean, great location, exceptional service

Bài đánh giá uy tín từ khách của Expedia

Fabulous location close to everything easy to get from the airport train Had a great stay

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Vị khách này không để lại nhận xét.

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Staff was very accommodating! Reasonable price for a great hotel

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Overall it is a good hotel to stay for 5 days except the first day the room smell real strong of remodel paint and make you sick. After i complainted, they move us to higher floor and better view room. Overall this is good hotel to stay especial for the size of room in HK. Also the hotel is easy for shopping in hot humid HK summer. I will stay again […] unless i find better one and cheaper. Đọc thêm

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I like the airconditioning of the room.

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Excellent service, very helpful staff and good location. One of the best hotel I had ever stay.

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I originally booked a standard room at the Prince Marco Polo for our party of 3+1 toddler and when I asked to book an extra bed, they offered me a reasonable rate to upgrade to a junior suite with the extra bed free. This made all the difference as we were traveling with our 2 year old for the first time and did not know what to expect. The extra space […] and amenities made our stay more comfortable and truly pleasant. The hotel staff are all friendly and helpful and it is conveniently located next to the Gateway, Harbor City mall and not too far from the MTR stations. We are looking forward to stay at the hotel again for our next trip! Đọc thêm

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Excellent location but the hotel is very OLD. the room needs to be updated. everything looks old. We stayed in a Executive Club level. the service is good but again the room and funitures needs to be updated.

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great location, friendly and kindly staff, good rooms.

Bài đánh giá uy tín từ khách của Expedia

The hotel location is great. It's right next to a very bustling shopping district with many great restaurants within walking distance. There are 3 Marco Polo hotels adjoining the Harbour City mall, this is on the far end of the complex. The hotel staff were all very courteous and helpful. Our room was in desperate need of updating. I believe they were […] updating some of the rooms and just haven't gotten to this floor yet. However our room also had a leaky faucet and a toilet that was weak, although it used (it seems) over a gallon of water to flush every time. Also, I'm a platinum (mid-tier) member of their rewards program, and wasn't given an upgrade. If you're a member of their rewards program, you may need to be more demanding and knowledgeable of your perks. Given the location and hopeful renovation, I would recommend this hotel to others. Đọc thêm

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very friendly staff.. we enjoy staying here.. newly renovated rooms very wide and big rooms.. very clean

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Well, my plane arrived early. This happens with inbound flights from abroad. No room at all. I have to wait 3 hrs in the lobby. But the room is nice and clean that made the wait more bearable.

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We have been coming to Hong Kong once a year for at least 30 years and stayed in many 5 star hotels. This is the first stay at the Prince hotel The hotel is located literally within one of the largest shopping centers in Kowloon. We stayed in the Cub floor. We liked very much the attentivenes of the staff. The only shortcoming was the limited menu of […] the restaurant but since the hotel is surrounded by many excellent restaurants this was not a problem. Đọc thêm

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Quite, great location. Clean, modern. Bedding excellent.

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Ive stayed at this hotel before. And during my past few trips in hong kong, id stay at d nearby marco polo gateway. So i know what to expect. Sadly, i was a bit disappointed this time. The room that i asked were for twin rooms. since were all guys, we dont want to share a king size bed together. Unfortunately, of the 4 rooms that i booked, only one […] was the twin room. They were renovating this time, so there were some noise in teh morning which was not a problem really since we were out around that time. Am just a bit turned off since housekeeping would start knocking on your door around 9am. Overall, it was stil ok. but it used to be better. and not so worth for its price this time. Đọc thêm

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The Prince Hotel, Marco Polo is a very short taxi ride from the Airport Express Train (Kowloon Station), and is within walking distance of the subway (Austin Station) and the Sarr Ferry (Ocean terminal) to Hong Kong Island. The availability of "designer" shopping in an elegant/extravagant Mall is a simple matter of walking through the hotel's 2nd floor […] doorways. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

The location is good, rooms w/o wi-fi, universal power adapter not available to borrow, they have it on the room, but you have to buy it! For the price you pay for the room, these two things should be available. Mattress was too hard, the room and furnitures are old, but in good shape. Cleanness was good, staff very friendly.

Bài đánh giá uy tín từ khách của Hotels.com

Thoroughly enjoyed our stay with impecable service.

Bài đánh giá uy tín từ khách của Expedia

Good hotel in a handy location. Very friendly and helpful staff. Supermarket just upstairs in the mall which the hotel is attached to which was great (two young children).

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Check-in was easy, requests were easily accommodated by the staff. Problem was there was only 1 key per room. Other than that everything was great. Very convenient location.

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Vị khách này không để lại nhận xét.

Bài đánh giá uy tín từ khách của Hotels.com

The hotel staff is incredible! They helped us find our destinations easily and offered advice whenever they could. Everyone is very friendly and helpful. We upgraded our room to include breakfast every morning, and it was well worth it. Breakfast is pricey on an individual basis, but we were offered a great deal by upgrading our room. It was delicious […] and filled us up for most of the day. I would recommend this hotel to anyone traveling from the United States. The only downside is that there is a maximum of 3 people per room. However this inconvenience is at all Hong Kong hotels Đọc thêm

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Hotel rooms are run down, NEED's updating! The beds were good and sheets too... Pillows were NEW! THANK GOD for that! I hate worn out pillows :-) The locations is great... for shopping, you inside the mall area. So you in the AC at all times! That is a plus at this time of years. It's Hot in Hong Kong... LOL But for the money! We can get better rooms […] in Hong Kong. Plus they stuck me on the front side of the hotel... NOT Harbor side... NO View! Đọc thêm

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