Essex House Hotel - Bãi biển Miami

You cannot beat the location of this hotel. It's proximity to the beach, restaurants and nightlife is amazing. The rooms were small, but comfortable and clean. My only concern was that they seem to be extremely understaffed. At night it was difficult to get anyone to answer the phone or assist us with a few issues. Unfortunately, I became ill during […] the trip and had to stay in on a Saturday night. My boyfriend tried to find someone to give us hot water for tea and it took several tries and several requests to get someone to accommodate. I don't think that this was because the individual at the front desk was unhelpful, I think he was just simply overwhelmed. Overall, the stay was great and I would visit again. I would just suggest better staffing. Đọc thêm

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This hotel is one of the best of the art deco hotels, in an excellent location close to restaurants and the beach. The room was spotless, the staff were all very helpful, and the breakfast was really good especially as we had forgotten it was included in the rate! A big thank you to all of the staff who helped us have a relaxing 3 days after the tribulations […] of Boston! Đọc thêm

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hotel staff was super!

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OK hotel. +: location, breakfast. -: very noisy at night, noisy aircondition.

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It was a very good experience staying at this hotel. We will reccomend this to all our friends

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Close enough to beach and anything you want to see in South Beach and away from noise and crowds on Ocean Blvd.

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Lovely decor. Relatively quiet for busy South Beach. Kind and professional staff. Nice, clean room. Bathroom a bit small but convinient. Only breakfast was a bit of a disappointment: not on the healthy side (little options outside industrial pastries) and most days food and cutlery would run out pretty soon (with food not being replenished and cutlery/dishes […] taking some time...). Overall, nice stay Đọc thêm

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A very good hotel cheaper than those in the neighbourhood. Located about 2 minutes from the beach, close to dozen of restaurants and also next to the Big Bus stop. They have a very good Japanese restaurant that I can only recommend. I will stay again.

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If your looking for a great stay I would recommend the Essex house. It is a great location in the middle of all the action in south beach. I loved the people great service!

Bài đánh giá uy tín từ khách của Hotels.com

1 complaint. I couldn't contact the hotel directly with the hotel number provided. Everything else was great.

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i stay in hotels 80% of my life and this is the worst customer service i have ever had. it's a very typical Miami hotel where the lobby is very nice and the rooms are just OK. the only good part about the hotel is it's close proximity to the beach and the good restaurant attached. other than that it's garbage. I would never in a million years stay there […] again nor recommend to anyone. techno all night long too. Đọc thêm

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The location and amenities of this hotel are probably well understood, so I'll focus on the excellent service and the relaxed atmosphere instead. We thoroughly enjoyed our stay and were made to feel special and welcome by almost everyone that worked here. Will would love to stay here again.

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Staff was very friendly and helpful. Location was great, close to beach and shopping.

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The Essex House had me concerned before I booked because of some of the reviews, but my stay was great! Right in the heart of all the action, Essex House was perfect. While staying, we noticed the pool was little small but you have complete access to The sister hotel next door, The Clevelander, which has amazing amenities and even a tanning area on […] the roof where you can relax and even get a free welcome piña colada! The service we received was up to par with what you would expect from any hotel customer service. The rooms were clean and we were brought fresh towels daily. Would definitely recommend this hotel to anyone and will stay again. Đọc thêm

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The Essex was fantastic. We stayed here on a Tuesday and Wednesday in March 2013. The location was central to South Beach and we easily walked to all our destinations. It was a bit noisy but not as bad as it could have been considering it was Spring Break for many schools. I'll definitely stay here again but will ask for a room further from the lobby. […] The room was very clean and the historic details were nice. The desk staff was incredibly friendly and we felt very welcome. Đọc thêm

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perfect location for beach...just far enough away from noise. This is a historic hotel so one can't compare to modern hotel. Rooms great, bathrooms just ok, lobby outstanding (part of south beach deco tour) People at front desk outstanding

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Everyone from Carlos the hotel manager to the bell captain were so accommodating and helpful. Room was lovely and location is great . Terrific stay

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The right hotel,in the right place,at the right price.Best of the 4 South Beach hotels we've stayed in.Hope to go back next year.

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It was in a great location with almost everything within walking distance. Service was good and the staff was very friendly, yet I had to wait almost 45 minutes to have the valet bring my car.

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Service fine and friendly, room loud, carpet old

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I called for several days before I could even get someone at the front desk to make a change to my reservation. Each call resulted in about 20 minutes on hold with either to be hung up on or told to call back, no one could help me. The agent I finally reached told me she noted the change in the reservation, however when I went to check in the guy that […] helped me said he had no record of the change, that I forfeited my reservation and that I had to pay a second time. Complete nonsense. If you want to be assured a headache and loads of frustration, go to this highly understaffed hotel. Đọc thêm

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I loved being close to the Art Deco center for the Walking Tour, just a block away. A bit noisy at night but not bad. The room was beautiful, but it waas promised to be a King Size bed and pull out sofa. Since I was traveling with my adult son, it was important to have the extra bed, which was NOT there. So, they brought up an air mattress immediately […] and he used that. However, the hotel should have had what they promised. Their Zen Sai restaurant was very good, Andrew our server for two nights was excellent a wonderful young man. Đọc thêm

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If you want to be in South Beach this is a good hotel. Nice staff, clean rooms, nice decor, right in the heart of South beach - My wife and I enjoyed our stay.

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We booked a 2 night stay at the Essex House Hotel and we weren't disappointed with the location or facilities. It was easy to find and there was valet parking when we arrived. The staff at reception were friendly and informative, suggesting local tours and making us feel welcome. Our room was close to reception but was quiet and overlooked a little […] courtyard. It was one street over from Ocean Drive so the bars, restaurants and beach were all close by and walkable. Lincoln Road is a must for shopping and is only a few blocks walk. One of the suggested tours was by coach-and-boat which the hotel arranged and was great value for money. Đọc thêm

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I couldn't have chosen a better hotel. Great location, great accomodations, and great employees. The sum of which resulted in a fantastic visit to South Beach. I'll definitely book again.

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The hotel in general is well mantained and has an excellent location. However, I got room 115 and was extremely noisy. I could hear the conversation of everybody in the hallway and the guests in the room next door. The service door for employees was right next to my room, and started to be opened and closed at 8 in the morning and every five minutes […] since then. I normally sleep well even in noisy enviroments but this was way too much. Đọc thêm

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Essex House is great. It's my go-to hotel each time I visit South Beach. It is conveniently located; one block off the beach, close to shopping and dining, and just a short ride from the airport. It's a "walk everywhere" location!

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VERY GOOD

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The staff was welcoming, courteous, friendly and very helpful. The location was perfect! One very short block away from great restaurants, entertainment and the beach! Close to shopping areas. I enjoyed the Art Deco decor. Staying at the Essex House also entitled me to access to the Clevelander roof top decks and pools. Will definitely go back.

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I left a scarf behind and realised a couple of hours after departure. For a week I phoned and emailed them every day to try and retrieve it, but they never replied. They just don't answer the phone. The front desk is manned by polite smiling people, but completely clueless about any query thrown at them.

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Great hotel right behind The Clevelander in South Beach. Walk to beach, restaurants and nightlife. Much quieter and cozier than The Clevelander but have full access to everything there. Restaurant was fantastic with wonderful service.

Bài đánh giá uy tín từ khách của Expedia

I stay here every time I visit and I am never disappointed by my room, hotel staff, or location. The restaurant and bar are bonuses, but the comfy patio steals the show.

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Authentic Art Deco hotel, however the suite was a bit basic for the price paid ($300 plus per night). I enjoyed the authentic design details but my wife hated the hotel. The breakfast was a joke and it only serves to further 'cheapen' the experience, however lots of great places for breakfast on Ocean Drive. On a more positive note, we had a wonderful […] dinner in the hotel's Japanese-themed restaurant. We would return to South Beach but not to this hotel. Đọc thêm

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Overall, this was a fine place to stay. The room was decent but small, with no place to lay anything down. Beds were ok but I could feel each spring of the mattress. That being said, it was clean, the windows kept the surrounding sound out and it was one block from the beach.

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For an older building it was in okay condition. It is very clean and house keeping does a remarkable job. There was a loud "motor-type" of noise that seemed to be coming from the vents that kept waking me up even with my ear plugs on. The picture on the televison was not clear and there appeared to be difficulties with the reception but I didn't watch […] a lot of tv. I did report both issues to front desk. I wish there was an ice machine in hallways but have to request ice from front desk. Đọc thêm

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Excellent - wouldn't stay anywhere else in Miami

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The Essex is in a fantastic location to the beach, great shops and a great party place next door. staff at the front desk were helpful and gace great advice about appropriate sites to see and actvities to do.

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The staff were super helpful and the location is perfect - close enough to the beach to be convenient, but not so as to be noisy.

Bài đánh giá uy tín từ khách của Expedia

Charming Art Deco hotel located 1 block from the beach. The property is very nicely maintained and the lobby and entrance kept in its superb Deco style. Our room was ready, beautiful déco and modern at the same time, comfortable and immaculately clean. All of the staff with whom we interacted were very professional, helpful and finely dressed. The […] Zen Sai restaurant on the premises was excellent, if somewhat pricey. The only negative thing I have to say is that I have never paid $12 for a hiball in Florida, so they should address the liquor pricing. I would recommend this hotel to anyone looking for a clean, comfortable, classy place in the middle of the action of Miami Beach. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

All the reviews I read before I booked the Essex are accurate. Very good location to beach, shopping and restaurants. The hotel is well kept and clean. Try booking a suite if you want lots of room. There's a small pool that's perfect for cooling off. They provide coffee and breakfast snacks every morning as well as wine,beer & sushi from 430 - 530. […] The staff were very helpful and friendly. I would definitely stay at Essex House again!! Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Best location in South Beach, close to everything. Clean rooms and friendly staff with free ccontinental breakfast was great. Only complaint is no ice machine... you have to ask the front desk to get it for you.

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