The Peninsula New York - Bang New York

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Nhận xét từ khách hàng thật của Hotels.com

The hotel is superbly located, managed, all the staff is unfailingly polite and helpful. The rooms are somewhat small for the high rates.

Nhận xét từ khách hàng thật của Hotels.com

By far the best hotel I have stayed at in NYC for business thus far. Top notch!

Nhận xét từ khách hàng thật của Expedia

A truly (5) Star hotel in a great location. I am so impressed with this hotel and staff I will stay here again....just a great experience

Nhận xét từ khách hàng thật của Expedia

Best location in NY. Outstanding staff, room, amenities, ambience, etc. Everything we could have hoped for...

Nhận xét từ khách hàng thật của Expedia

we have been there twice in 2012 and now again, they welcomed us as return clients very warmly and professionally.

Nhận xét từ khách hàng thật của Expedia

Eveything about the hotel was brilliant from the location to the service from the people working in the hotel, nothing was too much trouble for them.

Nhận xét từ khách hàng thật của Expedia

Hotel staff was all very accommodating. The hotel quality was superb and excellent. My complaints were handled accordingly. I was not happy with the room given to us so I asked for an upgrade, I told them that I'm an Expedia Elite member and immediately I was upgraded to 2 levels up, which was Grand De Luxe room sadly, I was charged extra per day. Avoid […] rooms close to the elevators or utility rooms. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Our experience was everything we hoped for and expected.

Nhận xét từ khách hàng thật của Expedia

Staff was very accommodating and friendly. This was a surprise trip to New York for my wife and her first time ever to The Big Apple. One of her favorite things about the whole trip was our breakfast room service. The location is great. Being right on 5th avenue, it's within walking distance to a lot of great shopping, broadway, and the subway. After […] a long morning of shopping, I enjoyed relaxing in the hotel's pool. It is a bit small, but was fine when I was there because there were only two other people using it. Coming back to this hotel after a long day/night is great because the rooms are so comfortable and the staff are so welcoming. Their concierge is also a good resource for getting things done or for recommendations. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

We received a room upgrade, it was spotless, quiet and very comfortable. The friendly staff was anticipating our every need. Our concierge pulled a string and got us a great dinner reservation, they could not have been more helpful. The workout facility and pool were as nice as any private club, the view was terrific. The rooftop bar was spectacular. […] Everyday started with a very nice breakfast. We can't wait to go back. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Awesome experience. Will definitely stay there again.

Nhận xét từ khách hàng thật của Expedia

I was overwhelmingly impressed with the staff, rooms and service at this hotel. Everyone was friendly and really helpful. The rooms were a great size for NY hotel rooms, had everything I needed and incredibly quiet.

Nhận xét từ khách hàng thật của Expedia

Wonderful experience! Concierge could not have been more helpful...wonderful restaurant recommendations great personality. Alwaya willing to help with whatever and with a big smile!

Nhận xét từ khách hàng thật của Expedia

Staying at the Peninsula anywhere enhances the entire traveling experience. Staying in our room is as enjoyable as seeing the sights of New York.

Nhận xét từ khách hàng thật của Expedia

Splendid room and even better staff. So impressed. We were located in a room with a very loud fan noise (I picture action films where folks are trying to pass one without being sucked in). They were kind and understanding, moved us immediately to an upgraded room.

Nhận xét từ khách hàng thật của Expedia

Our experience at this hotel was AMAZING. It is a great combination of quality and class, mixed with a kid-friendly atmosphere. The staff was phenomenal and our room was beautiful - the bathroom itself was almost the size of some NYC hotel rooms. The gym was great, along with the pool and the rooftop bar. Everyone that encountered our 9 year old daughter […] went out of their way to make her feel welcome and at home - I have never experienced anything like this at a hotel that isn't targeted specifically for children. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Beautiful Midtown hotel if you are in the mood for a luxury experience. Beautiful, quiet, and not overcrowded. Perfect place to get away from the noise and crowds after a long day of exploring the city. Staff was always courteous and never overbearing or snooty. Just blocks from MOMA and Central Park, plus many of the must see NYC attractions are all […] within walking distance. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

The Peninsula exceeded way beyond my expectations.

Nhận xét từ khách hàng thật của Expedia

We usually stay at the Waldorf but this is going to be our go-to hotel in NYC from now on! The customer service was exemplary. Even though we had already checked out, concierge still made all our tour arrangements for the next day. Everyone was very helpful!

Nhận xét từ khách hàng thật của Expedia

The staff couldn't be more professional and courteous, and the facilities were in top condition. Incredibly comfortable bed, we hardly heard any noise from the busy city around us and even though we were in one of the smaller rooms, the space was well used and never felt claustrophobic or tight. The pool and spa are great hidden gem with a great view. […] The bartenders treated us well each evening when we came in for nightcaps at last call during the week. Midtown can be a bit touristy, but the location is central enough you never felt like you were trapped at the hotel if wanted to escape to the Village, Brooklyn or beyond. Maybe not as trendy as other NYC hotels like the Ace, but for those of us who like quiet after our parties, it's a perfect choice. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Very comfortable, excellent service. The room is made up quickly when you push the service button. Conceirge service is superb, even for the most minor issues.

Nhận xét từ khách hàng thật của Expedia

By far one of the best hotels I have ever stayed in. Great location, great room, great staff and great facilities.

Nhận xét từ khách hàng thật của Expedia

Absolutely amazing hotel! The location was perfect, the staff was super friendly and the room was so spacious and clean!

Nhận xét từ khách hàng thật của Expedia

location is perfect, service is excellent, spa is superb and concierge is very updated and can recommend great things to do.

Nhận xét từ khách hàng thật của Expedia

We loved staying at The Peninsula Hotel. It deserves its 5 star rating! Good location, beautiful hotel, helpful and attentive staff. We will definitely return!

Nhận xét từ khách hàng thật của Expedia

Everyone at the hotel was so friendly and accommodating. They really make you feel special.

Nhận xét từ khách hàng thật của Expedia

Absolutely loved the experience of staying at the Peninsula. From the moment we walked in, we were treated to the courteous and friendly and helpful staff. The room was upgraded at no charge and it was absolutely gorgeous. We had a 5th Avenue view and the room was spacious and very nice in every way. The prices of items within the hotel for food and […] at the bar were very high but because of our booking package, we had a $90.00 credit per day for breakfast and we even received a credit for the roof top bar. Overall, the experience was fantastic and I would go there again in a second. Everyone at the hotel seemed to know our name and we felt very welcome. The location was great too! Đọc thêm

Nhận xét từ khách hàng thật của Expedia

This is First time ny trip my wife & me I recommend this hotel Everything nice Staff was very kind, Room was very clen & Comfortable Nere the shopping & downtown next time ny, i ll choose this hotel

Nhận xét từ khách hàng thật của Expedia

The Penninsula Hotel is a wonderful, centrally located jumping off place for all the magic midtown has to offer!

Nhận xét từ khách hàng thật của Expedia

I definitely recommend this hotel to family and friends.

Nhận xét từ khách hàng thật của Expedia

Our stay at the peninsula was amazing!!!! From the door man, to the receptionist to the concierge. Specially Cecilia at the concierge. Very knowledgable of the city and what activities to do with our 7 year old. The hotel room and bathroom 5 star. Everything marble!!!! We will definitely come back ti the peninsula. Most of all, location on 5. Th avenue. […] It is walking distance from major attractions. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

I've traveled to other five star hotels, and this is my new favorite. The staff are prompt, professional, and polite. The hotel itself is beautiful. The pool and fitness area are top notch and very rare to find in a city like New York City. The room was elegant. The best aspects of the hotel are the things you won't notice. For example, the room was […] extremely quiet. The only problem during my stay was a dirty television remote, but everything else was amazing. Lastly, check out the roof top bar. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

I checked-in for a 3 night weekend to see NYC, bringing my 13 yr old son and 11 yr old daughter. The reception staff escorted us to our room to review how to use the phones, tvs, temperature controls, etc. Before she left, a gentleman arrived at our door with a tray of chocolates. The luggage arrived within 5 minutes of leaving reception. The room was […] large by NYC standards. Very well appointed and maintained decor. Very clean. Housekeeping came at least twice a day. 2 bottles were left at bedside each night. The bath was very large, with separate shower and tub. Of course a TV in the tub area. The lighting of the room offered "mood lighting" which amounted to dim settings... nice touch. The lobby, bar areas were beautiful. There appeared to be hotel personnel constantly nearby asking how they could make your stay more enjoyable. Several doormen greeted you and always op-ened the door. A wonderful hotel. Oh, I forgot to say that the beds, towels and sheets were great! Đọc thêm

Nhận xét từ khách hàng thật của Expedia

I highly recommend the hotel. Be ready to pay top dollars for everyghing.

Nhận xét từ khách hàng thật của Expedia

Very clean Hotel. Great sevice and very centrally located. We thoroughly enjoyed our stay.

Nhận xét từ khách hàng thật của Expedia

We have travelled a great deal, but htis was our favorite hotel anywhere. The facilty is geougeous, the staff helpful and accomodating, and the locatoin was ideal.

Nhận xét từ khách hàng thật của Expedia

The overall service at this hotel is excellent. I was arriving on a overnight flight into La Guardia and the hotel managed to get me into my room at 10:30am. I arrived at the hotel at 9:30am, and went over to Fives Restaurant for breakfast, which was Outstanding in every way as was the service. The Salon de Ning needs a bit of a face lift and needs […] to be a bit more upscale if they continue to charge $20+ a drink. The SPA is top notch! You will not be disappointed at all. The service there is likewise top notch. We did not go to the Gotham Lounge, so I will not comment. Below you will find my top 5 accolades for this hotel and also the 5 things that they most need to improve upon. Top 5: 1. Service 2. Location 3. Food quality 4. Spa 5. Safety of hotel, rooms, visible security and staff at entrance. Needing improvement: 1. The rooms are beginning to show wear and tear (slightly) 2. Salon de Ning (should be more upscale, needs a face lift, higher quality furniture) 3. Courtesy car needs expanded hours. 4. Bathrooms need NOT have water saver shower heads. 5. Bathroom should have heated flooring. Overall, this hotel is worthy of the 5 stars and 5 diamonds that it has, the improvements that it needs are relatively minor with the exception of installing heated flooring. The service, staff and food will bring you back again, as it will me! Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Everything was gorgeous and so clean. The staff was helpful and concierge gave us a great dinner recommendation. Our breakfasts were delightful and the rooftop terrace had amazing views. The hotel was located only four blocks from Central Park and dozens of other great spots! I took advantage of the pool and spa area which were both luxurious.

Nhận xét từ khách hàng thật của Expedia

Friendly and helpful staff at all hours. The hotel was very clean in all areas. A beautiful building just a few blocks from Central Park and right on 5th Ave. The food was excellent and reasonably priced for the style of hotel. The spa was very clean and relaxing. Our family had a wonderful stay here and would thoroughly recommend it to anyone wanting […] to visit New York. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

The beds were amazing and they give you a complimentary cupcake, cookie, and a some m&m's! Though we had to wait a long time for our room card and our friends across the hall did not get any cupcake, cookie, and m&m's. Overall it was amazing and much higher than our expectations!

Nhận xét từ khách hàng thật của Expedia

Our 2nd visit to New York & we look forward to returning. Great hotel, superb breakfast, fab staff but most of all fantastic location. We walked almost everywhere, only using taxis when we were tired or short on time. We booked the Manhattan Retreat special offer & it was excellent value for money.

Nhận xét từ khách hàng thật của Expedia

Everything about this hotel was great with one exception the roof top service was not the best even though the atomsphere was great

Nhận xét từ khách hàng thật của Expedia

This hotel is in good location to access any activities in New York. Also the room condition is kept in very good one and enjoyed the stay.

Nhận xét từ khách hàng thật của Expedia

Simply superb! Excellent location, staff, amenities and service. Will definitely stay at the Peninsula again and again.

Nhận xét từ khách hàng thật của Expedia

The hotel was very clean. The staff always remembered our names and got us anything we needed. The location was fantastic. Walking distance to all major attractions. We look forward to staying there again in the near future.

Nhận xét từ khách hàng thật của Expedia

I travel for business quite a bit, and I usually stay at boutique hotels because I enjoy the little comforts that are provided. This time I travelled for pleasure and my husband and I absolutely enjoyed the comfort, the amenities and the overall service, friendliness of staff and especially the concierge. Many thanks to Tazz for his time and suggestions. […] We thorougly enjoyed the stay at The Penninusal and NYC. Will be back again! For those business travellers, you have a printer right in your room! Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Best service of any hotel I have ever been in! The employees were friendly and went out of their way to serve you. The lobby and reception area was very well appointed. The room was nice (a bit small) but the bathroom was huge and well appointed. The room had no view (a brick wall) but everything worked perfectly and the reading lights over the bed […] were great which is usually a weakness of most hotels. I would heartily recommend this hotel although it is probably not on the inexpensive side. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

visited this at least 3 times excellent staff and service will return again and again

Nhận xét từ khách hàng thật của Expedia