The Kensington Court - Ann Arbor

One of the best I have stayed at

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Rooms were small but nice.

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The hotel was older, it needed updating and the update was happening during my stay. The meeting facilities were adequate, the food and beverage options for the meeting were beyond my expectations. The room needed update, due to that it appeared somewhat unclean but upon inspection it appeared clean. The toiletries provided and beverages provided were […] a nice touch. Đọc thêm

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They gave me a handicapped person room (no idea why). when I entered the room the room was cold and not heated. It took over 2 hrs for the room to get to comfortable temperature. corridor to the room is not heated, felt cold.

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I enjoyed it immensely staff was very accommodating

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Liked the hotel, but I could hear the room next door a little too much. Enjoyed the executive suite, thought it would be quieter . . ., but VERY much worth the extra.

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The hotel looks lovely from the lobby, the room initially looks nice. The beds are super comfy, and the pool is great. My main complaint is that the cleaning staff simply do not clean. Our tub had a HUGE black stain in it that I cleaned before showering. We used the coffee pot in the room. The next morning AFTER the room had been cleaned, I had to wash […] out the pot, as it had not been cleaned...the water turned orange. None of the glasses were washed. I had to buy dish soap to do that. The outside door did not close, so we could not use that side of the room as it was freezing...and during the snow storm, we had a lovely little snowbank in our room. Đọc thêm

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Not impressed. I asked them if I could upgrade? They told me I could but I would have to rebook with expedia.com. The Upgrade was $20 which I didnt have a problem with. It didn't make sense to me why I had to rebook. The room was already paid for all they needed from me was the extra $20. Then they said that they would charge me an exra $10 for a roll […] away bed. The only people in the room was me my wife and 13 year old daughter. I have stayed in fancier hotels way better than this one. I never had to pay for a roll away bed. Then they gave me a room stuck in a cubby hole. This room had no view at all. When I walked in the room I saw a big tan wall out the window. You couldn't nothing. I asked to change rooms and when they did they gave me a room directly and I mean directly across from the first one in another cubby hole. The view was better but I was like wow. This hotel appears to be old. I noticed mold and mildew behind the front desk and elevator. The swimming pool area floors are buckling. They try to hide by covering it with tiles.This hotel has potential if properly managed right. I resigned myself to stay. It was only for 1 night. Never stay there again Đọc thêm

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Beds were comfy and room was clean. The hallways and carpet are showing wear but we had a good 2 night stay.

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Great, no problems. Staff were great, food was delicious.

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The hotel is located on the bus line that goes from Detroit Metro airport to Ann Arbor, which made it convenient for us as we had to fly into DTW for a conference at U of Michigan. Getting to the university took about 10 minutes in traffic. The hotel staff were generally friendly and the amenities made it quite a bit nicer than many other options in […] the same area while not costing significantly more. We would definitely consider staying at the Kensington Court again. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

My room was perfect! Enjoyed the pool, hottub and sauna. Room service food on the other hand was not so great. First night I ordered a burger well done. I came to me burnt black. I decided to try the ribs the next night. It claims its marinated in BBQ when the meat had a funny taste and only bbq I saw is what was slapped on the top. Mashed potatoes, […] HUH try a little mashed potatoes with your garlic. I wasn't told garlic but oh boi I learned really quick. Đọc thêm

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very comfortabled and lovely decor.

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The staff could not have been more friendly or helpful - in every regard. I would come back anytime. I would highly recommend to anyone visiting Ann Arbor.

Bài đánh giá uy tín từ khách của Expedia

Our room was very comfortable but the smoke that came through from the room across hall made it uncomfortable. The bathroom has limited counter space and needs updating. The hotel is under going a renovation and has not finished. It is my hope that they consider becoming a smoke free hotel.

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Nice rooms... but small!!!

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This is a great hotel! I really enjoyed the Kensington Court Hotel. The staff is very friendly, and very helpful. The rooms are large, very well kept up, and the hotel is very conveniently located to the highway, local restaurants, and shopping. The value for the money I paid is extraordinary.

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Phenomenal hotel, a must stay place. The had some roof leaks in one section of a portion under construction/repair, but it didn't take away from my visit. I'll be back!

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I have stayed here on many occasions and they continually provide a service worth using in the AA area. There are many hotels in this area that are just plain poor but this is not one of them. Not worn down by the left overs from the football season when everyone seems to try to ruin where ever they stay around this town. Food in the attached restaurant […] is surprising in that it has been consistently good for a number of years. Đọc thêm

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Hot water in the toilet. Vibrating pipes in the shower

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The rooms are very clean and the lndoor pool was great for the grand kids.

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the hotel may seem a little dated but it was clean. the entire staff was courteous and extremely friendly and took care of any questions or requests i had during stay. the pool and sauna were great after running around in the cold. the location is soo convenient to shopping, restaurants and the highway!

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The lobby and other public areas were beautifully decorated for the Christmas holidays. There were several comfortable areas to sit quietly and read. The room was large with a lounge chair and desk and chair.

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The heated indoor pool and sauna made my stay.

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I had a wonderful experience, the hotel staff were very helpful and courteous!

Bài đánh giá uy tín từ khách của Expedia

2nd time I have stayed here and great convenient location! Quiet, nice restaurant, and well appointed rooms on executive level so nice hotel will stay at again! Plus, Michigan is 2-0 when I have stayed there winning in the last seconds both times (ND in 11 and MSU in 12!)

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Nice hotel and easy to get to; right on State Street and 1-94. Only minuetes from the U of M Stadium and heart of the university campus. Only negative, depending on the time of the year you have either heat or airconditioning but not both.

Bài đánh giá uy tín từ khách của Expedia

The hotel was very nice and the staff were very pleasant and helpful. The only citicism I would have is that the excersice equipement in the fitness center (treadmills and eliptical) did not work.

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Super hotel - very well appointed, close to U of M and the rest of the Ann Arbor attractions. If you are a Fivestar member, you get access to the Executive floor, where they serve a free continental breakfast.

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As you enter the hotel it looks very well kept. Once we got to the room the room was nicely decorated and clean as the pictures showed online. The bathroom how ever was not. The mold around the tub and shower was disgusting. The ceiling too has mold on it. If it weren't for the bathroom in our room the hotel would have gotten a better score.

Bài đánh giá uy tín từ khách của Expedia

In town for UofM "move in week" to get our son set up in his dorm, and didnt have many options close in to the campus. the Kensington Court was a nice surprise for a local hotel. the decor was a little traditional/outdated, but well kept and clean. the staff was friendly and helpful. we happened to be there on the one day a year they had to test all […] of the fire alarms - i guess that is just my good luck! the hotel manager helped me resolve a change of reservations with Expedia to reduce the number of nights we stayed; so i was very happy with that effort. All in all, a pleasant stay. I would definately stay there again. Đọc thêm

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Great location right off 94 & State. Briarwood Mall is right across the street. Huge rooms including the bathroom. The lobby is a little outdated and most of the aerobic machines in the workout room weren't working. The LARGE indoor pool is another plus. Very friendly people.

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Convenient location, close to major freeways, good selection of restaurants, pleasant staff, great value. Don't miss.

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Gteat fun- good bar but only one server in the bar. The air conditioning quit and they sent a person to repair in 15 min.

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excellent hotel. Excellent service. Excellent room service. Very helpful front desk. Nice neighborhood.

Bài đánh giá uy tín từ khách của Expedia

The food in the resturant was amazing! The people, very friendly! Rooms just a little small with two double beds. A must stay hotel for the Art Fair!

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