DoubleTree by Hilton Virginia Beach - Bãi biển Virginia

I wasn't told the was remodeling ....awful

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Guest services barely acknowledged me when I checked in but were still fairly pleasant. The entire place seems to be under construction or remodeling but failed to mention that when booking and still charged full price. Also the hallway & room smell like mildew and the elevator smells like vomit. I am easy to please and do not require fancy amenities. […] With being said, this location is a poor representation of DoubleTree Hotels. I'm extremely disappointed! Đọc thêm

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Truly enjoy the stay at this hotel. Looking forward to coming back.

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Vị khách này không để lại nhận xét.

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Considering all of the previous reviews about the construction going on next door, I slept like a log! We couldn't even hear the construction in our room which was facing the construction site. There was also a complementary shuttle that took us straight to the main street and right to the boardwalk and the beach!! That was a plus. Further, the indoor […] pool was lovely and spacious enough to accommodate several people. The fitness center was great, and the shuttle to the beach took us at 8:30am, so it runs pretty early if you want to take a morning swim/walk (I got up early to work out) The staff were friendly and very helpful. Cookies were great! And this hotel is pretty close to some of the main roads so you can get out and explore other eating options than the boardwalk, or you can get delivery. Room was very clean, although the bathroom was not quite up to my own personal standards (but I think I'm a neat-freak, so for most it would be deemed acceptable). Overall, it was a very pleasant hotel and close enough to the beach for a 3 minute shuttle ride, but far enough to get away from the hustle and bustle of the boardwalk. Very relaxing stay, and we WILL be back!! Đọc thêm

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Very disappointed by no refrigerator or microwave. For that type of money, I expect those amenities.

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Hotel was a very pleasant stay. Staff was extremely polite. Room was clean and comfortable. Bed was amazingly comfortable!! I would definitely stay here on my next visit. However hotel is a little walking distance to Atlantic ave. maybe because I'm just lazy. On the elevator I stopped on another floor that was under maintenance but it still didn't effect […] the rating that I gave this hotel. Oh but there could be something to live'n up the hallway (mirrors,pictures etc.) Đọc thêm

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Everything here was great!! I enjoyed my stay and I'm sure I will return

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The hotel staff were obsessed with service. As an amusing note, I received a call from the front desk to confirm that I received my wake up call - before the wake up call was received. This was especially significant, as I was scheduled for an early morning surgery and a prompt wake up call was critical.

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Absolutely outstanding service. I found it somewhat amusing that they were so eager to please and follow-up that I received a follow-up call from the front desk to determine if I had received my wake up call - before the wake up call was received.

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The staff greeted me with a smile and a warm, delicious chocolate chip walnut cookie. Maintenance responded quickly to my request. Overall, it was an enjoyable stay.

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I thought it was going to be closer to the oceanfront but, no biggie. I found a dirty towel in the bathroom and it was obvious that it had not been cleaned.

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Vị khách này không để lại nhận xét.

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Walking distance to convention center. That's about the only reason to stay here. Clean and comfortable room.

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The hotel was great. Very conveniently located. The only problem I had was no ashtray in my smoking room.

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Perfect

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I normally never have any problems at Hilton Hotels, but this time it could've been a pretty bad situation if it was never resolved. Had difficulties from staff upon checking in -even though my reservation is prepaid. Only when they realized I was an HHonors member, their attitude changed and allowed my check in with a smile and fake friendliness. My […] opinion based on experience a this hotel- unless you're an HHonors member, prepared to get below average and insincere customer service. Đọc thêm

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Had a wonderful stay. The amazing people who work there are friendly and very helpful. Will definitely stay there again!

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This is a great place to stay if you are spending most of your time at the Virginia Beach Conference Center. Very convenient.

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Very convenient to Virginia Beach Convention Center.

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Everything was perfect. The gym was clean and offered good equipment. My room was comfy and nicely laid out. The front desk staff were very friendly and accommodating. I wish I could have stayed in the area for more than one night.

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Stayed may times ... always outstanding service!

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The convienence was great, the staff was great....the room wasn't the cleanest and it is time to clean the carpet and look under the bed. But was only there for one night and the staff was the best.

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quality of service,cleanliness of room/hotel

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It was handily close to the convention center for the conference I was attending. I liked that there would have been free parking is I had a rental car. I disliked the cost of in-room networking, especially on a business trip. The facility was very clean, but showed lots of wear on the furniture. Staff was very friendly and helpful. I liked the warm […] cookie on check-in. Đọc thêm

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Dogs and us had a great time-staff was helpful, great restaurant and lounge - I will stay again!

Nhận xét từ khách hàng thật của Expedia

For the money that you pay each night for the room, the room is very small, lots of dust on the fridge and microwave and glass cups. The hotel hall way an elevators were so hot and moist and smelled like mildew. It was not a good experiance at all. Will never stay there again.

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We stayed at this hotel for the gun show held next door at the Virginia Beach Convention Center. It was very convenient and we were able to walk back and forth from the convention center and hotel. Staff were courteous and friendly. Overall hotel was clean and well kept. Everything looked fairly new. Glad there was a decent restaurant attached to the […] hotel. We will return. Đọc thêm

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It was alright, not the best hotel but the service was great.

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I stayed here for one night and the room was okay. Overall the location was great! It was a short walk to the beach and the restaurant at the hotel was pretty good, the people were friendly. The room itself appeared clean, but One of the pillows had what looked like a blood stain and the bathroom wasn't very clean. But the price for the night was fair, […] I'd stay again. Đọc thêm

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The room was wonderful and comfy. Bed was soft and heaven to sleep on pillows were soft and mushable. The room was spotless and staff friendly as can be. And those cookies OMG! The interstate was right there.the indoor pool looked inviting although I never got the chance to enjoy.

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I and my family spent 4 nights at this hotel over the Labor Day vacation and while our stay overall was okay, it was far from outstanding. The beds were comfortable, but the bathrooms had some issues. It seemed that the toilet only flushed properly every other time, which was quite irritating. Secondly, there were times in the day when the hot water […] seemed almost non-existent or very slow in coming - obviously no fun. Another challenge was the key card for the door. Half the time it didn't work to slide the key card in to unlock the door. And a number of times I heard other customers complaining about the same problem. On the plus side, the location is very good for Virginia Beach and their staff was very pleasant and helpful. They have a shuttle bus to take you down to the beach every half an hour and the driver was very nice. This was a 3 star hotel but if they could just address some of these issues, it would rise from okay to excellent. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Nice spot for a cheaper price than staying on the beach. The elevators aren't the greatest. We went to my folks room on the 6th floor and had to wait 15 minutes for at least just one of three elevators to open that was going up. It never happened so we decided to get on one that went down so finally one came, we went down to the first floor and then […] pushed our floor and went back up to the 10th. Our coffee machine in the room didn't work so they came and replaced it with another and that one didn't work. And no we're not idiots so it wasn't us. The radio/alarm clock also didn't work. Other than that stuff the hotel is cool. I'd give this place one more shot. Đọc thêm

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Upon arrival, check-in was easy & fast. Received a complimentary warm, chocolate, walnut cookie per guest. We weren't there long enough to enjoy the restaurant, pool, and I believe there was a fitness center. We really just stayed there to sleep. They do offer shuttle services every 30 mins until 10pm to or back to 19th & Pacific Ave, but it's only […] about a 10 min walk. Overall, don't think the price is worth it for 1 night if you don't plan to use the amenities. Đọc thêm

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For the price per night this hotel was very sub par in the following areas: *room had a moisture problem ie carpet felt damp--had to get an ionizer *had to have bedding changed-- bedding felt damp *fixtures were loose in bathroom and closet *door would giggle when locked as other doors were closed in the hallway *dim lighting in hallways *old decor […] and old furniture *should not have to pay for wifi Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Bathroom door frame was broken and the door would not close or lock. It stayed cracked open. The knob on the sink faucet had come of the faucet. Neither was fixed before we checked in. Judging by the type of problem, it appears that the hotel knew of the problem and assigned the room any way since we had made the reservation through Expedia and paid […] a lower room charge Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Good Hotel. Great location away from the beach craziness. The hallways are dark,. The hotel is begging for renovation. The carpets and interiors are not great. I wish the hotel management does something about the decor and carpets. The elevators are not the best at this hotel. You wait for 10+ minutes for it to service you.

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We love the Doubletree Hotels, so we expected this one to be as nice as the others. It was lacking in more ways then many others, but was not horrible. However, for the price we paid for the weekend we went, it should have been much more enjoyable. The floors were squishy from how damp the room was, the pillows were feather and had no support, and the […] room smells like mildew Đọc thêm

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