Los Abrigados Resort And Spa - Sedona

Very nice rooms but not enough counter space to accomodate personal belongings in both the living area and the bathroom.

Bài đánh giá uy tín từ khách của Hotels.com

Beautiful hotel/resort with great amenitities. The continental breakfast was kind of weak, and the main pool/spa were closed which was disappointing. The service was great though and the staff super friendly and accommodating. When the pool area is available this resort will be nothing but great. Try it out.

Bài đánh giá uy tín từ khách của Hotels.com

Great location. Beautiful grounds. Room needs upgrades. Room felt old and stale. From their website we did not realized that the beds and towels are not serviced everyday. The front desk is too pushy with the sales pitch to attend a timeshare.

Bài đánh giá uy tín từ khách của Hotels.com

The location is walking distance from downtown...there are shops & galleries near the hotel. This is more condo/timeshares than a hotel. Kind of nice if you are staying a few days and want a little more space than a hotel room. Refrigerator, small stove, micro are nice to have. The room is quite dated...but clean. The pool is under construction...and […] the $15 + tax resort fee is kind of dumb. Just add it into the cost of the room. Overall...Just OK. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

My husband and I were so excited to get to the lush mountain paradise pictured in the promotional photos. The first thing we encountered was a solicitation at check-in. Got our keys from reception and were directed to a 'welcome desk' where two sullen ladies gave us a speil about getting a free stay in the future if we spent the afternoon in a sales […] presentation about their resort group. T-a-c-k-y. Got to our room and it was cold and cavernous. With the way the 'suite' is set up, the only window in the room is in the corner of the kitchen. There is no view or natural light in the actual living space, which is an eyesore in and of itself. Dark and gloomy. The bedroom was no better than a motel, with old furnishings, and one window on the outdoor walkway that had to be curtained. The grounds were torn up for renovations to the pool and hot tub, so we ended up using none of the services, but were charged a daily 'resort fee' regardless. We would have been much happier spending less on a motel room with a WINDOW. Or spending the same on a resort with actual resort amenities. We both travel very often and are happy in all sorts of low-brow and high-brow establishments, but this was a run-down, over-priced disappointment. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Vị khách này không để lại nhận xét.

Bài đánh giá uy tín từ khách của Hotels.com

Nice floorplan. Could serve for a family with kids. Lots of room.

Bài đánh giá uy tín từ khách của Hotels.com

We LOVED our stay! The resort is fabulous throughout; the staff is excellent; the location is perfect; and much detail is paid to the landscaping, cleanliness and appeal of this resort. We would love to return to this part of Arizona, as Sedona is our favorite place we traveled!

Bài đánh giá uy tín từ khách của Hotels.com

This is a very lovely spa. The grounds are immaculate. As anticipated there was some renovation occuring, the big pool was closed. However upon check in we were told that due to our stay being short, 3 days, there would be no maid service. I have never heard of such a thing. Also, they were fairly intent on talking to us about Time Shares, which I have […] absolutely no interest in whatsoever. This was easily avoided. Lastly there is no wireless in the rooms. For internet access one had to go to the lobby. THere are multiple options for very good food and the Brewery just outside the parking lot was awesome. Lastly, the location is fantastic. If you like hiking in red rocks, go to Sedona. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Our room was a 1 bedroom apartment. Great hotel and lots of great resturants near buy. Of course Sedona is beautiful!!

Bài đánh giá uy tín từ khách của Hotels.com

Over all I was satisfied with the hotel. It was a bit pricey considering that all the furniture; to include the bedroom set, needs a drastic update! The bed was also a bit "used", as in not comfortable. As for location, you can't beat it and it was quite convenient with having the kitchenette available.

Bài đánh giá uy tín từ khách của Hotels.com

Our stay was very nice and we were comfortable. The staff was very responsive to our needs. I didnt have a working coffee pot one morning, they came and fixed the breaker. We needed trash removed, they came and took care of that immediately. We needed more coffee, that was handled right away as well. The only thing i did not like was the lack of internet […] access to my room. That is something you all need to make happen. One other thing: due to the wedding of my daughter, i was unaware that we would be on the second floor - we carted so much stuff up there - it was exhausting - should have asked us if we wanted a ground floor. Last was the fact that we did not use the aminities at all - wedding and all and were charged regardless - not right. Thanks Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Very professional service. When toilet got plugged up, maintenance was there in minutes. Room and grounds very clean. The concierge tries to sign you up for an appointment to listen to a time-share promo; however, she didn't push it once we told her we were not interested.

Bài đánh giá uy tín từ khách của Hotels.com

I am interested in returning when they have the renovations finished. The room was OK for the dated nature of the property. Good Luck with it.

Bài đánh giá uy tín từ khách của Hotels.com

The hotel itself is a beautiful and comfortable place. Our room was wonderful and quiet. Service was generally good, although when I inquired about housekeeping for our room, I received a very snide, sarcastic response that soured my attitude towards this place. As others have said, the big drawback to this place is that there is no wifi in the rooms, […] only in the lobby. And I also felt the "resort fee" of $15/day was too much. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Nice people, great location, comfortable spacious rooms and a great nights sleep. I would recommend this hotel, it was close to all the shops & the beds were very comfortable, in fact more comfortable than some 5 star resort beds...go figure.

Bài đánh giá uy tín từ khách của Hotels.com

This is a beautiful property located just south of the downtown area right on the main access road. The employees were very helpful and directed us towards certain things to do and eat. Could not have asked for more.Only negative was the wifi in the lobby did not work and they are remodeling the pool area.

Bài đánh giá uy tín từ khách của Hotels.com

I was shocked when I showed up and the resort was so beautiful- it was such a steal on hotels.com! and the restaurant is highly recommended- what a fun bar, pool table and game room combo!

Bài đánh giá uy tín từ khách của Hotels.com

Perhaps because we booked through the Internet we didn't get a nice room. We had to walk up old unstable circular metal stairs to a small room. Our suitcases were left in the car cause they wouldn't fit up the stairs. The flat screen tv was on a side wall so it was uncomfortable watching. No area information in the room. No restaurant to have breakfast. […] But the resort looked nice. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Vị khách này không để lại nhận xét.

Bài đánh giá uy tín từ khách của Hotels.com

The grounds of the resort were lovely. It was great just to wander around the resort, go to the little shops and restaurants nearby and swim in the pool.We were disappointed in our room as we thought that we were getting a regular/standard room. Instead it was a studio room so we were cramped. It did have a little side patio so that helped. One of the […] pools was closed and the hot tub nearest to our room was not functioning.The concierge was a delightful and helpful young woman. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

My husban and I went for a weekend getaway. The Resort was in a great loaction. right in the middle of Sedona. Shopping and food was a short walk away. Service was great we prechecked in at one but didnt get our room until 5 pm. The resort was clean but does need updating which the hotel staff did mention that they were doing. The spa was great!! we […] both had services and they were prices reasonable. Would diffently go back again. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Vị khách này không để lại nhận xét.

Bài đánh giá uy tín từ khách của Hotels.com

If you know diamond resorts, don't stay here. There are 4 other places owned by them in the area that are much nicer. This place is old, although they say it is updated, you can tell that under the surface it is rough. We have never found the customer service to be good, even with their "YES" motto. It's sad that Sedona has been overtaken by this company, […] everywhere you turn they are trying to sell you a timeshare with the promise of gifts and freebies. Don't fall into their scam! Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Vị khách này không để lại nhận xét.

Bài đánh giá uy tín từ khách của Hotels.com

Location was very good. Hotel grounds are well maintained and the staff very responsive and helpful. Unfortunately, our room had numerous cob webs in the corners and above all of the curtains. Rooms also need updating.

Bài đánh giá uy tín từ khách của Hotels.com

My boyfriend and I went on a little getaway trip here and I was absolutely blow away. We had out own king cottage to ourselves in a room with a fridge flat screen tv fireplace and a jacuzzi just steps away. It was the cutest place I've ever been to. When we were arriving the nicest guy greeted me and showed me our rooms and got our keys. Telaquepaque […] is the most beautiful little place to shop and hang out. We went to the Mexican food place there that had great food. We also hiked at devils bridge. This was the perfect trip and just what my boyfriend and I needed. We will be back :) Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

We had a great time but wish we'd had more information about our room before we got there.

Bài đánh giá uy tín từ khách của Hotels.com

Our stay at Los Abrigados was great. What a wonderful visit.

Bài đánh giá uy tín từ khách của Hotels.com

Great place! Did not like the timeshare pitch but was quickly passed on.

Bài đánh giá uy tín từ khách của Hotels.com

Vị khách này không để lại nhận xét.

Bài đánh giá uy tín từ khách của Hotels.com

Wonderful upgrade to a suite! Very helpful, frindly staff.

Bài đánh giá uy tín từ khách của Expedia

Loved the room and location. Employees were very helpful.

Bài đánh giá uy tín từ khách của Hotels.com

The hotel was very nice, clean, and in a very convenient location within steps of tlaquepaque. We enjoyed the spa, walking in the very cute outdoor trail, and our fantastic suite/apartment. It really felt like a place of our own. This is a place where you could stay for several days and not even need to leave the hotel. Everything is right there for […] you. We will be back. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

great location....staff is outstanding...some units (ours) dated and needs upgraded...moved to another room...much improved...in Sedona...perfect place to stay....galleries...good food...opportunity to walk the grounds

Bài đánh giá uy tín từ khách của Hotels.com

No housekeeping service, because we "Didn't stay at least 5 days." The hotel is now run by a time-sharing group; the "Concierge" is now a shill for the sales staff, offering perks to attend an "Open house." The open house is actually an intense, pushy sales grilling, at which a total of 5 salesmen in shifts take turns trying to push guests into buying […] the timeshares. No thank you. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Overall our stay was great! It's a beautiful complex in the heart of Sedona so walking ro shops and food was easy. Our only complaint was the on site restaurant/bar. Service was slow, the bartender was rude and it was under staffed.

Bài đánh giá uy tín từ khách của Hotels.com

This is a time share property that can't apparently can't fill their timeshare slots or are too cheap to advertise by normal means so they rent the rooms out here on hotels.com and then pester guests to buy in. You will be charged an additional $15 per day resort fee on top of the price you pay, not sure how they get away with that one. This must have […] been a really nice place to stay back in the 70's when it was built and furnished, not so much now. If you took away the stress of defending that you don't want to purchase a timeshare, and took away the hidden fee, it would be pretty nice for the money. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

excellent in all respects.

Bài đánh giá uy tín từ khách của Hotels.com

When we checked in, we had no idea there was going to be a $250.00 deposit on our card. The front desk clerk made us aware of this and we were quite surprised. The clerk spoke with her manager and had the deposit brought down to $100.00. I also was unaware of a $17.00 extra fee you had to pay each day. The room they gave us was one of their efficiancy […] rooms. The room was much smaller than I expected. If I had known how small the room was for the price we paid, I would not have chosen this hotel. Another thing that really bothered me was the television was on the wall to the right of our bed. Every hotel I have ever stayed at has the television in front of the bed. On a positive note the staff was very friendly. In summary the hotel was just okay. I honestly think I could have found something much nicer for the price we paid for. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

It's an ok resort but cators to time shares and they try to get you to buy one!

Bài đánh giá uy tín từ khách của Hotels.com

Good luck finding your room at Night!

Bài đánh giá uy tín từ khách của Hotels.com

The reservation process was out of this world. The gal went over and above to assist me. (As did Hotels.com) The exercise room and classes were high quality - the quality of a nice health club. Super friendly staff. The rooms themselves are a bit dated, but clean and comfortable. Beds were good.

Bài đánh giá uy tín từ khách của Hotels.com

I would definitely stay here again. Location was great, staff was good as well. Only thing I could find to not commend about was we stayed for 3 nights and there was NO housekeeping for the whole time we were there. If we wanted clean towels or wash cloths I had to ask at the front desk. Tiny bars of soap didn't last for 3 days, had to ask. But other […] then that, it was great. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

th e resort is off the main drag and quiet. Close to shopping and restaurants. Resort is in need of upgrades for the hot tubs and pools. Studio was ok, but the 1 bedroom we looked at was very out of date.

Bài đánh giá uy tín từ khách của Hotels.com

I picked Los Abrigados because it had the best deal advertised for a quality resort in Sedona. However when we arrived, we were informed that there was a mandatory $15/day activities fee which included video rentals. Adding that fee to the total brings the cost of the stay considerably higher, had I been aware of that I may have chosen a different resort. […] Hoping to take advantage of the movie rental I then discovered my unit doesn't come equipped with a DVD player, but they could call maintenance to install one. The unit we had was called a studio, however, what we had was a nice hotel room with a dorm size refrigerator, a microwave sitting on it and a coffee maker sitting on top of that. Not a good look. Not the end of the world either so I thought I would make some coffee only the cord wasn't long enough to reach the outlet. The only thing I could do is set it up on the floor! That is ridiculous.In summary, Los Abrigados is a beautiful resort conveniently located but the pricing was not straightforward and the accommodations were substandard. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

This was my first time staying at a Diamonds Resort location so I was excited but also not sure what to expect - to be honest, I was disappointed. We had a studio which I knew would be small but it was even smaller than I thought and my boyfriend and I didn't feel the space was used well. For example, the large TV was mounted on the side of the room, […] so to watch it we had to lay in the bed sideways which was not the most comfortable. There was a large closet to unpack in but there weren't many hangers and they felt cheap and were difficult to handle (the kind where the hook stays attached to the bar and you take part of it off to put your clothes on it and then put it back on the hook - so you can't take the hangers). We also found the toilet paper to be incredibly thin, and everything just seemed a little old. Again, not something we expected when visiting something called a Diamond resort. The major downer was finding a thong in the closet - not really something we like our hotels to provide. The staff was very friendly, but we were caught off guard when directed to the concierge and we were offered a gift card in exchange for a 'tour' (code for time-share pitch). It was a little bit aggressive for me and a bit of turn-off at the beginning of our stay. Overall, nothing at this hotel was horrible, but I was quite underwhelmed, maybe because my expectations were too high. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

I was very surprised to find that our room was actually a small apartment! We had a one bedroom unit for an overnight stay to see the Red Rock Festival of Lights. The unit had a 2-burner stove, toaster oven, microwave, dishwasher, good sized refrigerator, coffee maker, dishes, pots and pans. We were on the second floor and had a balcony with a lovely […] view. Couldn't have asked for more! Front desk service was great (although it did take 2 phone calls to Housekeeping to get a hair dryer delivered in the morning). To make the stay even better, there was a wonderful free presentation in the evening by Native American flutist and educator Wolfs Robe. Fantastic! Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

We had a fantastic New Year"s Eve experience. The hotel style is slightly dated... BUT our room was spacious, super clean and everything worked! We will stay here again.

Bài đánh giá uy tín từ khách của Expedia

Fabulous property & location. Friendly & accommodating staff. Loved it. Will definitely return.

Bài đánh giá uy tín từ khách của Hotels.com