Best Western Naples Inn & Suites - Naples

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Customer Service and Comfort of the room regardless it was small for a family of 5 but they had designed it where everything is in a small room.Surrounding of the hotel was very natural like a rain forest...Kids love their free video renting, Breakfast was good out in natural atmosphere and definitely worth value stay.

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Good location, room was clean, comfy plenty of room for the kids. Nice pool area... breakfast OK. Our family really enjoyed our staying at this hotel.

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The rooms are nice and clean and we thought our stay was pleasant until we saw a big cockroach in the bathroom.

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Beatiful weekend in a beutiful place.

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Stay was okay other than staff tring to pull a fast one by giving us an inferior room to what we had paid for. only changed room once we showed them confirmation invoice. However breakfast was very good.

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Family friendly hotel, good breakfast arrangements but some guests thought there should be more seating available. The pool was nice but on the second day the leaves that were blown in two days prior still covered the pool floor. Room service came so late (after 4 pm) that it was an inconvenience.

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We were very impressed with the location of our room and the cleanliness of the room. We had a two bedroom Apartment for a great price. We will definitely return.

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Once you enter the property, it feels like you're at a tropical resort. Lush foliage, 2 pools, 2 hot tubs, several koi ponds, a putting green, etc. It really felt like we were thousands of miles from civilization. In reality, the hotel is on a main highway, short walking distance to Publix plaza and most chain restaurants and businesses. The luxury […] shopping districts of 5th and 3rd Avenue is a 5 minute drive down the road. Had a great time and you get a big bang for your buck. Đọc thêm

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04.14.13 Our 1-bedroom suite was not actually a "suite." The microwave and frig were in the bathroom. The continental breakfast was served under a tiki hut, with very limited food choices and eating was outdoors around the pool. There is great food in Naples if you want something more than what is offered. With that said, we would stay here again. The […] property was lovely and the room was clean. Đọc thêm

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reccomrnded

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A fabulous setting in a great location. Would certainly return and recommend to friends and family.

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It was a good overnight but it would have been a nice place to spend a week. I was on a business trip so can't comment on the sights and beaches.

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Nice rooms, convenient location and nice breakfast around the pool. Terrace looks out on garden, mini golf and koi pond. Great value. Bathrooms can use updating. Will definitely return.

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Breakfast facilities spartan if weather inclement. Our door opened up facing road but garden area superb.

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Good location, very nice landscaping and pool areas, spacious room for three. Front desk people nice but did not offer much information. Should be a hotel map in the room. Breakfast area a bit crowded.

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we were over from the uk and lost the car keys soon after check in and the reception staff were very helpful with helping us get in touch with the rental car company the gardens are lovely and a lovely setting for breakfast it is only a nice 20min walk from a lovely beach and right next door to a poblix supermkt also over the road os a big shopping […] mall and we ate at fridays and the cheesecake factory Đọc thêm

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beautiful abundant lush gardens throughout the hotel facility- you won't see this in a contemporary hotel. wonderful atmosphere. friendly staff. fairly well updated. excellent location close to the main road that parallels naples beach.

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For the price, this is an OK Naples motel in a good are that has probably seen better days. Window units were the biggest problem. Noisy and drippy and not what you expect these days. No restaurant on site and the OK standard continental breakfast served outside - even in the rain.

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Wonderful place, easy access, great grounds! Free bfast. (Happy hour woould be a great addition...) Well wort the stay

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Beautiful garden atmosphere. Our condo was perfectly appointed and very clean and neat.

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Comfortable, large apartment-style room. For a one-night business stay, it was perfect. Publix within walking distance, full kitchen, stayed at room and had full dinner. Two pools.

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Nice hotel. Just a little away from beaches and the Downtown restaurants.

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We only spent 1 night at the hotel, but we were impressed with the service at the desk and the the overall experience.

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We found the hotel hard to find - it needs better directions i.e. coming from the south on highway 41 you will find the Best Western by turning at the first stoplight past the Golden Gateway. We had a great time in pleasant surroundings.

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The beautiful landscaping of this facility made you forget that you were located on a very busy highway. The pools were lovely and many visitors just enjoyed reading and lounging in the sun. But the beaches were just a short ride away. I was also amazed that the suite had a computer in it allowing us to access our e-mail without using the office computer. […] Also one evening when cable was not available, we took advantage of the DVD collection in the office. We were very impressed by this facility and the amenities it offered for a very reasonable price. I would recommed the suite if you are going to stay for a few days. Đọc thêm

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The hotel room was ok however the bathroom was extremely small and the location of the toilet was very awkward. Plus there is a 250 deposit that you must pay that I was not aware of even though I paid for the stay in advance. The breakfast was less than satisfactory.

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A 1 day conference and a little leisure built in. Loved the hotel, would stay again. Everything we needed was readily available. NICE!

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For the price, our suite was above our expectations. All rooms face the central quad which is well landscaped and contains the pools & spas. The expanded continental breakfast has something for everyone. The coffee is okay, not great; we bought our own coffee & their coffee maker took the filters we bought.That was a plus. If you drink tea & are a Canadian, […] take your own tea bags. The pool is only open dawn to dusk, probably because the rooms all face the pools, but I missed not swimming in the evening. Wouldn't be a problem in the summer. The big drawback to me was tnat the manager would not give me my Best Western points for the 2 night stay, (and did not tell me until I checked out,) because I booked on line, and presumably through Expedia. She, the manager, said we had to book through their front desk to get the points and they would honour the computer price, BUT I was on line and on the phone at the same time to their front desk when I booked, and was told they could not give me the same price for the room we wanted, only for a cheaper room. We also stayed in a Holiday Inn booked through Expedia and there was no problem with points there, nor at the Sheraton, also booked through Expedia. Đọc thêm

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Friendly and helpful staff. Location was ideal for us being close to our daughter. No fan in bathroom left room humid. We had an ant issue also. Quiet . Convenient parking. Continental breakfast basic yet well attended.

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We enjoyed our visit in record high weather in Jan. The grounds are very pretty. The outdoor breakfast was enjoyable. The rooms were nice and the view from the room superb. It would have been nice if they had a complimentary newspaper or even a place to buy a paper.

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Had a fantastic stay and was sorry to leave. Room was great, having a balcony was just perfect. Staff on reception were brilliant (one lady I think her name was Verdina, sorry if this is incorrect) really me made me feel welcome to Best Western. Location was ideal, close to restaurants and shops. Will definately be back.

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Suite was smaller than I expected.

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The room was a bit small, but a great use of space, and it was very clean. The bed was super comfortable with very nice bedding. I would definitley stay here again!

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Just stayed there for 1 night. Room was clean and tidy. The staff pointed out some nice restaurants in downtown ...

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wonderful outdoor hot tub and pool - perfect temperature both

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Lovely hotel would go again. A no smoking facility. The grounds and pools were excellent. The room was spotless, in fact when I arrived I thought that the patio door was open, it was not open, just very clean. The beds were very comfortable. A fridge and microwave in the room. Breakfast was excellent with great coffee. Walking distance to several restaurants, […] a mall and a grocery store. About 8 blocks from the beach. There is a refundable room cleaning deposit of $250.00. this is used if you smoke in your room and the room requires special cleaning to make it a smokeless room. Hotel is located on Highway 41, so easy access to Fort Myers, Bonita Springs and Interstate 75. About 30-35 minutes from Fort Myers Airport Đọc thêm

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there is no in-room computer like it said and we didn't get discounts or helpful information about local attractions; however, the hotel was great and the service was excellent, very quiet location yet convenient to everything, would definitely stay there again

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My wife and I enjoyed our stay very much. It was our 50th Wedding celebration. The " Futjiama " Japanese Seafood and Steakhouse only minutes from the Best Western made our special day perfect. Thank You.

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Didn't spend much time at the hotel except to sleep.

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This was a return visit for us. We booked a suite on this occasion as our visit was for 3 weeks. The staff are really pleasant and helpful. This is a very comfortable and convenient place to stay when visiting Naples.

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We loved our stay. Because of my limited diet options, we much prefer accommodation where we can prepare our own meals. Here, with kitchen, and shopping nearby is ideal, and not far from the beach. Good breakfast is a plus, and we enjoy getting DVD's of recent movies to see on the large flat screen TV. Service at front desk is exceptional. Been there […] 3 times, and will keep going back. Excellent value! Đọc thêm

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We really enjoyed our stay there.The grounds really had a nice layout,lots of vegetation all around you really couldn't see anything till you walked around there were actually two pools and spas.Most things were in walking distance,the beach was a short drive or bike ride away.

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