The Brainerd Hotel & Conference Center - Brainerd

I picked this hotel because of hot tub and pool. The hot tub was out of order all weekend so we couldn't even go in it. Our toilet in our room over flowed. The housekeepers kept disturbing us and did a Crap job. I hated this hotel.

Affordable and the ground floor rooms with their own outside entry door is very convenient. The room was clean and the staff were very helpful.

Rooms are very dated: wallpaper coming off walls, furniture all beat up, doors won't stay closed and linens old. Cafe attached is hanging on by a thread and we stood for nearly 10 minutes and no one came out to greet us @ breakfast thus we left. Front Desk staff was ok and maybe the only saving grace. Place should be either bull dozed or closed and […] re-done. Đọc thêm

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Hotel was great, friendly staff, clean, good rate. Booked this hotel specifically for the advertised pool which was closed until December. This should be reflected online.

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This hotel is older, perfect for family stays with kids. With both stays, the atmosphere here was clean and comfortable. Seems all customers were looking for the same as us, a quiet, family friendly environment. We noticed a big improvement in the breakfast, as before it was a very simple sweet bread and fruit juice type of serving. But this time, on […] the weekend, they had a huge buffet, all you can eat style, this included the best cheesy scrambled eggs, and also real french toast! On the weekday we had to go into the restaurant and we were waited on and given a simple menu with several different choices for our free breakfast. We will stay here again when in the area. Đọc thêm

This hotel probably hit its peak in the 1970s. I think that's the last time they replaced the wall coverings, the towels, and the bedspreads. It's rather dreary. We basically just slept there and left, after quickly ruling out the free breakfast. The screen in our window was being held in with a screw. It looked like either someone was thrown into it, […] or someone tried to break in from the outside. Đọc thêm

I was disappointed it was so far from other places to do things and visit and there was no lounge as it stated in the reserv. ad. It's too far from everything. I wouldn't stay there again. We were on vacation not a business trip.

This was just fine for our purposes. It was a place to sleep before we drove again. Nothing fancy but clean.

Red Roof obviously got all the good use from this porperty and sold it. It is worn out. Door locks barely work. Rooms were extremely dated. Definitely a rip off for what we paid. Staff was obviously not well trained. Barely a 2 out of 5.

Hotel seemed very "tired". Towels and linens worn out. Furniture and bed also worn out. Hallways had an odour to them. The staff was very friendly and helpful. Overall, too expensive for what you get.

Not a bad motel, employees were nice and helpful. Can't tell if it is a motel dying a slow death or one coming back from the 70's. Overpriced for what you get but we were there on a very busy weekend in the area. NO bar as indicated. restaurant is cozy with good food.

This hotel is fine for sleep but thats about it. The rooms are decent, the pillows are very flat, but the mattress was comfortable. The pool was so saturated with chlorine that it made me itchy and the hot tub had such a low water level that it barely came up to my belly and whats the point then.

One person working the front desk, and only person working the hotel very frazzled. Room view was some kind of tubes and tarp in court yard. Rooms need updating. site states restaurant and bar. Went to bar around 8pm, not open looks like never been open for long time, asked the guy at the front desk why the bar was not open, he said he didnt know??? […] very disappointing we could not go and have a drink when the the hotel states it has a bar... Free breakfast was okay.... Đọc thêm

Hotel needs to be updated felt like an OLD Holiday in Hallwyas need to be freshened up I felt I was overcharged for the condition of the hotel.

a solid "meh." Supposedly this hotel has been remodeled recently...I didn't see any evidence of this. it wasn't dirty really, but everything had a very well-used feel to it. We checked in late...the girl at the front desk seemed to be the only employee in the hotel and she was pretty frazzled. The next day when I tried to check out I waited 5 minutes […] for someone to come to the front desk and nobody did. I was anticipating something better than a Super 8 for the extra money spent. I didn't get it. Đọc thêm

This would be a great place for a roudy hotel party - huge pool and hot tub - awesome retro style - feels like hot tub time machine!

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This is a very old, run down hotel. The wallpaper in our room was peeling and there was evidently a switch that we were supposed to turn on that was by the door that would turn on the refrigerator (no one told us about the switch and it also is not marked) The walls in the hallway had been obviously touched up with wall putty but not painted over. For […] the money we spent, I feel the whole hotel should have been better. The pool was disgusting. The water was so dirty and cloudy you could not see the bottom and the hot tub had body oils floating on top. The hot tub on the night we were there was also over run with kids because the parents thought it was cleaner than the pool. The restaurant was good, but the bar portion has been closed down. Đọc thêm

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The motel was adequate. It had very friendly staff and full service restaurant attached so we didn't have to go out into the cold.

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DID NOT FEEL SAVE IN HOTEL ROOM HAD A FUNKY SMELL. WILL NEVER STAY THERE AGAIN.

Hotel was clean and quiet. Illuminated sign was not light making it difficult to find the hotel. Hotel appeared to be closed as few lights were on. Everything went well except on ice machine was broken but due to few people staying, there was enough ice. The breakfast was one of the worst I have ever experienced with only juice, coffee, donuts and dry […] cereal. Đọc thêm

The hotel room we received was very dingy and unclean. The bathroom was cramped and the first time we turned on the water it was yellow. The pool had a layer of film on it that was very disgusting looking, so we opted not to even bother. Because I booked through Hotels.com I had to fill out some extra paperwork. The breakfast was not very good. The […] only nice thing they offered was a nice coffee machine. Won't stay again. Đọc thêm

The front desk ladies were always nice, the bedroom and bathroom were clean, the hairdryer broke when in use, but I had a quick response from the front desk and it was replaced proptly. Our stay was satisfactory, we didn't heard any noises at night and after all, were happy with the price.

No outside lights on the back side of hotel, at least they were not working. Scary coming in at night.

The room smelled musty the two days I was there. Half of the lights didn't work in the room also.

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It's an older hotel. Nothing is really that updated the actual hotel. The pool looked nice and I was told the resteraunt is good. Although we did not get the chance to eat there. Would have been nice if it was open for breakfast. Then we would have. PROS The pillows are typically hard, but the bed was actually a nice surprise. Fairly comfortable. […] The bathroom seemed clean the shower head was nice. And actually enough water pressure to shower. If all you want is a place to sleep, this is it. CONS We would not walk on the carpet in bare feet. Did not seem clean at all. Overall it seemed run down and unkempt. The exception being the bathroom. Hallways and doors seemed well abused. The exterior doors to the hallways no longer lock. Didn't seem very secure. The little lady tore her hamstring skiing the first day. We were on the second floor and this older hotel has no elevators. That kinda sucked. I don't know if this is a RedRoof problem or hotels.com, but we choose a king bed and were given 2 queens. RedRoof claimed it was a "request" not a garrentee. Seems there is a disconnect that should be closed. If Hotels.com lists it, I would hope it's available. Đọc thêm

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