The Opal - San Francisco - San Francisco

I enjoyed the free breakfast and thought overall the hotel was clean and very convenient to downtown. Movie theater right beside hotel as well! However, the building across Van Ness from the hotel looked like a slum building. I know this has nothing to do with The Opal, but I was a little fearful when I was walking at night in the area.

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The Opal was the perfect hotel for us this trip. It's in an awesome location downtown; close to great shops, entertainment and has a nice ambiance. We'll be staying here again.

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It was comfortable

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Perfectly acceptable hotel in a very convenient location tho the immediate surroundings lack charm. It is a bit frayed around the edges and service is no frills, but this seems a good trade-off for the reasonable (by San Francsico standards anyway) price.

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Convenient to get around with public transport from and to the hotel. Breakfast was very good for this price range. Enjoyed my stay!

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The staff is very friendly, the room is comfortable, clean, but smell a little bit bad, is possible due the old carpet, with wifi, continental breakfast is good, . Is located to 8 blocks to union square, where the tourist bus makes a main stop. Theres a lot of choices to have meals.

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Was in SF for a conference. Nice hotel and I like the fact that its right across from Tommy's Joynt.

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The location is nice and it is right along the bus route. The hotel is old and the carpet is very old. The bed was comfortable. I would just take alot of clorox wipes and not walk barefoot on the floor. The hotel staff are very nice and helpful. Although I ate breakfast in the city, I checked out the breakfast the hotel serves and it looked very good. […] Elevator and AC are in good condition. Đọc thêm

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We were pleasantly surprised how quiet our room was even though it faced Van Ness and was near an elevator. Nice continental breakfast and great location.

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I travel a lot. This is a very good choice for the price when staying near Union Square. The bed was comfortable. The people at the front desk were very nice and helpful with any request. A standard breakfast with lite yogurt and bagels was included with the room. There were a few homeless people but the caused no issues.

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Probably good value for money considering how expensive San Francisco is. the Hotel is old and a bit shabby but it was very clean and the staff were very professional and helpful. I would like to have had a small frig in my room but other things made up for it like 24 hr tea/coffee available in lobby and free breakfast. This was basic but reasonably […] healthy. I liked the fresh fruit salad. Everything is promptly replenished. Hotel is centrally situated and has a very frequent, reliable bus service almost at the door. Đọc thêm

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We loved our stay at the Opal. The interior is beatiful and very clean. Our room was spacious. The continental breakfast was fantastic with fresh fruit, yogurt, bagels and whole grain bread. And of course coffee. Mel's diner has tasty food and you can walk right in from the hotel lobby. Highly recommend!!!

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Carpet was old and so was the bed-sheet. Overall it was ok.

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A great value. Clean room, comfortable bed, and a continental breakfast. Not the greatest neighborhood, but within walking distance of some must see destinations.

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I thought the hotel was nice considering the rougher appearance of its surrounding area. The staff was young, friendly, accommodating and what I would expect for the rate. The building isoldish and the walls are thin... I could hear an adjacent couple getting it on one night, but I wrote it off as part of the 'urban experience.' My room faced one of […] the cross-streets, so it could be loud at times due to traffic. I don't blame the hotel for that, but it is something to consider if you are expecting a quieter experience. The noise never kept me from sleeping. Before I left for my trip, I did read reviews about some of the floors wreaking of pot, which I certainly experienced. However, after my trip, I can attest that just about every block in San Francisco smells like pot. If you can't handle this hotel, then you can't handle the city. Đọc thêm

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Overall it was ok. If have no other choice, then go for this. Its not far from golden gate bridge, lombard street, fisherman wharf if you have a car. But when if u need to walk outside, then i will not walk outside with a family after sunset. Too many homeless outside. inside is clean. Reasonable daily clean area for breakfast. It could be better if […] there was cereal, waffle also. Lobby area is nice and clean. I liked about daily 24 hr coffee, hot water available in the lobby. The front desk reception people are good, nice and helpful. They guide u well. Problem was only one elevator and they close the stairs to go to parking lot via stairs. It gets crowded in elevator. Rooms inside are spacious. Outside rooms are smaller. I had booked a larger deluxe room but then i asked for a room near my family. They gave me an outside, that was good also but still charged for a large room. I do not know why? Anyway, overall, not a bad hotel if with family. No smoking area. They have good fitness area also btw. Đọc thêm

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This hotel is close to several main muni stops, but not very close to bart, so the convenience depends on which transport line you plan on taking most. The service is good, rooms are decent -- clean, but nothing fancy. The gym sucks -- a few small machines in a small basement room. Wifi is a reasonable speed. Overall, a good hotel for the price.

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While the location was convenient, the hotel was not. The room was very small. No closet. Small chest of 3 drawers. The hotel and room was musty and in need of remodel. You need long arms and a good reach to get to the toilet paper from the toilet! I had to seek out additional towels each day and the day before we left, they did not replenish tissues, […] toilet papers, soap,etc. The complimentary breakfast was not good. There were no cereals, fresh fruits, oatmeal, scrambled eggs, bacon, sausage,waffles, etc. as you often find in other hotels. Perhaps this is because it is attached to Mel's diner but the breakfast was not good. Đọc thêm

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Very pleased with this hotel. My only negative thoughts is the lack of counter space in the bathroom. No place to put toiletries and it would be nice to have a towel rack next to the sink.

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I travel for my job and have stayed in a lot a different hotels, I have never felt so uncomfortable in a room. I felt like the carpets were disgusting and who knew about anything else. The lobby looked really nice with appetizers and wine for the guests, but the room itself was the worst that I have stayed in. I was thankful I was only staying one night, […] otherwise I would have changed hotels and not stayed. Đọc thêm

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The hotel is 5 blocks from the cable car on California street. It is a very far walk from the nearest Bart station and therfore I would not recommend if you are using the Bart to get to the hotel. The staff was helpful and friendly. The room larger than any in Union Square for comparable price. The carpet needs replacing badly and the dingy comforter.. […] It was quiet compared to Union Square, but Union Square is more convenient location for me. Đọc thêm

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This is an old hotel, but a well maintained hotel. Probably not an ideal place for families or kids, it is great for singles and couples. Rooms are small (I had to do some interesting maneuvers around the bathroom door in order to use the toilet). Continental breakfast was average, but hotel is attached to a good restaurant--Mel's Diner. Multiplex movie […] theater next door is a nice feature. Đọc thêm

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it was fine, although the parking was expensive

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the room was fairly clean, the breakfast was standard, the location was very good - within a walking distance from union square and close to public transport

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We are a family with 3 kids (13, 11, 9) and we stay 4 days in vacation.The staff was very helpfull and professionnal. The room was large and clean. Only the price of the parking (30 $/day) was expensive but it'is SF and parking are very expensive.

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There is nothing to complain about at this hotel, but here are a few notable remarks: No in-room safe. That was a surprise... Beds and pillows could use replacing bit weren't atrocious by any means. The hotel is amazingly quiet given its location on Van Ness, and it really is perfectly situated for transportation and access to everything. Mel's Diner […] restaurant is a bonus next door. The hotel's continental breakfast is fair enough. This hotel is a great value in a city filled with expensive properties. Đọc thêm

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I was incredibly disappointed from this hotel. I wouldn't have minded if we only paid 50$ for the night, but at $200 a night it was terrible. Tiny square box of a room, didnt even have any paintings on the wall. Carpet in the hallways flapping up everywhere, and we couldn't even get bottles of water anywhere within the hotel! The vending machine only […] sold soda and the front desk said they don't have bottles of water. :/ Đọc thêm

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Perfect location for tourist, walking distance to Macy's, retail stores, movie theatre next door, diner next door, very yummy neighborhood pizza place around corner, trolley

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Was a great location to use public transport which we did. Service of staff at front desk was great - helpful and accomodating.

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Convenient clean comfortable reasonable just fine for a family of five. Very good location and helpful staff up at the front desk. Bare minimum on the continental breakfast

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Amazing time spent with my friends there. :)

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Very spacious and clean rooms. Very friendly staff. Would definitely stay there again.

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We've stayed at the Opal before, and this time spent one night there and one at Mark Hopkins, which was offering a good deal, tho still $90 more than Opal. The rooms were the same size. Opal staff were very nice and helpful, moreso than I've experienced on 2 other stays. We had a good view of downtown, and for the location the rooms are very quiet. […] Hopkins is a better location, but Opal is convenient to everywhere. Definitely recommend. Đọc thêm

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Very comfortable, affordable & convenient.

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everything went okay when they receptionist upgraded one of our rooms into a larger room

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