3,6
trên 5
Tốt
(106 đánh giá)
Xếp hạng của Khách hàng trên Hotels.com
Xếp hạng của Khách du lịch trên TripAdvisor
I made mistake of leaving behind a makeup kit, a phone cord and a pair of shoes. Less than an hour after I checked out I realized I had forgotten them... So I called the hotel and told them I would be back To pick up these forgotten items. I was told not to bother coming back because they throw away everything they find in the room regardless of value. I demanded to speak to the manager I was put on hold and left there. After 15 minutes I realized no manager was going to pick up. I called back three more times and the same thing happened. Apparently they have a very nice little theft ring going on there And apparently anything you forget becomes theirs automatically. I travel a lot for business and will never ever stay at this hotel chain again As a result of how this hotel staff treated me. Do khách của Hotels.com nhận xét vào thg 2 24, 2013