Furama City Centre - Singapore

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Hotel Room is not so satisfactory. There is a foul smell on the carpet floor from the lift corridor up to the hotel room and the foul smell is also in the hotel room. The hotel is old and except for location which is convenient in the Chinatown area.

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I was with my three year old who loved the pool. A single load of laundry in a machine is very expensive, as is buying internet and breakfast. If you book a room without all the extras be prepared to pay. We had hot water issues. We waited almost half an hour for checkin (which with a toddler after a long flight was painful) and everytime we passed […] the front desk there were lines. The neighborhood was great - just a couple blocks away was a variety of affordable food, the metro station and a bunch of tourist restaurants. Đọc thêm

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The hotel is not four star and basically overpriced. The hotel had that dank smell to it when you walked in. The staff at the counter were courteous. The room was adequate and clean but more three star than four. A buffet dinner in what could only be regarded as a canteen at SGD48 was well overpriced for very ordinary food. The lift could heard in the […] room. SGD25 per day for internet was pricey. Would not stay here again. All a bit disappointing really. Đọc thêm

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Very good hotel. Excellent location. Very nice and friendly staff. Close to the most must see sights and Sentosa Island.

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Very old hotel and small room

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Hotel is in a good location, between Chinatown and Clark Quay. The room was great for the relatively low price. My only complaint is the internet. They charge for internet in your room, you have to pay an additional charge if you connect more than one device, and if you want to use it in the lobby you have to pay again. Plus you are limited in data […] size, they lower the speed of internet after 100M and shut you off at 1G. Đọc thêm

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Staff was always obliging. However, we would have preferred it had the breakfast meal been included in the tariff.

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Check in and out was easy. All my request was fulfilled promptly. My questions via phone and email was also replied promptly and professionally. Overall a good experience and enjoyable time here

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I stayed at Furma City Center several time previously and have always enjoyed my stay. Great location, friendly and helpful staff. I would however encourage management to consider providing free internet access. This is common in most of hotels nowadays.

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The staff @ Exec Lounge was courteous but that warmth was missing from the team servicing you @ their Restaurant. This is the first time that Room Service staff in 3 of 6 instances delivered stuff @ door ... as if saying here it is take it ... they could have been done better ... The Hotel is well connected so that is not much of a problem ... further, […] its proximity to Clarke Quay is a advantage ... Overall Value for Money 5.5 / 10. Đọc thêm

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Check-in was very fast, even check-out. The deluxe rooms on the 4th floor have only small window or no window. This rooms are more Hotel81 style then 4*. The ..00 rooms are to close to the elevators, so there is a noise all the time. The location is superb, 2 MRT stations nearby, and alot of busses too. Taxi to the airport in the night ca S$ 25.-

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Enjoyable, the room is very spacious. Prices reasonable and clean....

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Good experience overall. Good central location, professional staff. Pool is small and a bit dated, but quite useful in the warm weather. Very close to shopping, hawker Centers and the China Town MRT. The entrance was not quite obvious. Decor is not grand, but tasteful. We had a good Expedia deal and this makes the stay more affordable. We had a room […] off the side street. This was a good and quiet room and we enjoyed it very much. Đọc thêm

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Decent well run hotel with clean rooms. The standard room I had was big with a very nice modern bathroom with a tub and separate glass shower. The only dissapointment was the tiny pool tucked into a corner of the hotel which was basic with no atmosphere at all. The location is the best thing about the Furama City Centre is that it is on the edge of […] Chinatown and the Metro stop is out the door. Peoples Park next door has post office, money changers, travel agents, supermarket and food. Once I took a taxi to the wrong Furama, both on Havelock Road. Đọc thêm

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Decent stay, a bit overpriced due to high season.

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Hotel location is excellent - near all the action. We booked the Club level for New Year and were upgraded to a view over Marina Bay fireworks - great! Disappointed with small and average quality bath towels and daily exercise of opening the heavily sprung room door.

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The service is not very comfortable. The staff's accent is very strong, and is not easy for communication. I selected the smoking room for my dad. But the exhaust fan in the restroom doesn't work at all. I have report this problem to the front desk. The staff said they would check it out, but the problem didn't solved at all.

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Positives; 1. Hotel conveniently located close to MRT stations (Chinatown and Clark Quay). 2. Rooms are clean 3. Good view. Room we had faced the Singapore River/Boat Quay 4. Staff helpful Negatives; 1. Small room (we had deluxe) 2. Old towels (really need to be replaced) 3. Tiny fitness facility at poor location with bad ventilation...smell of engine […] exhaust. Not very appealing for working out. 4. Firm bed, which is ok if you prefer it 5. No free Wi-Fi, not evev in lobby 6. Price is high for what you get Đọc thêm

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Great location and friendly staff. Beautiful Christmas atmosphere. Room is small, but space does cost a lot in Singapore. I am satisfied.

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Excellent

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Excellent location, lively neighbourhood with food courts nearby and the train. Only problem was the very expensive wifi in the hotel. Great value for money for accommodation otherwise.

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This is a hotel that doesn't look very nice from the outside but it is very well mantained and updated on the inside. we got an upgrade when we got ther since the hotel was fully booked. We paid top dollars for a couple of nights, but it was our only choice given that it was the Grand Prix weekend, so we cant really say we received what we paid for […] . Đọc thêm

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The only thing is that the hotel does not provide free wifi or complementary internet. In this era, this to me is a standard feature. For the hotel rating at 4-star and ask for paid-for-slow internet connection is kind of absurd to me.

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This was my 2nd stay at this hotel. It's 2 blocks from Clarke Quay and a block or so from the Chinatown station. It's old but well maintained and I like it. My only compliant is the Executive Club cocktail hour: their snacks and wines aren't satisfactory.

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The hotel is very centrally located and the staff were very nice. The facilities were very old and the rooms were small and cramped though. My bathroom door was pulling the hinges out of the dry wall and was dropping pieces of cladding on the floor every time the door was opened. I also requested 3 beds and this was not done for us. The two beds we […] did recieve were rock hard and the pillows were extremely uncomfortable. Luckily I didn't need to be in my room much and combined with the staff had not been extremely nice i still enjoyed my stay in singapore. Overall though i wouldn't return to stay at this hotel as there are plenty in singapore. The riverside property was much better and i would choose that one over this. Đọc thêm

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I liked the hotel and this was the first time using Hotels.com. So it was on the mark. The only issue was the Hotels internet use policy. Purchase a 24 hour plan for $25 (SD) was great...however it could only be used in my room and not in the lobby, that was a separate purchase...

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Very convenient location - it is close to some fantastic restaurants and public transport is excellent. The hotel is clean and service is friendly. Internet access is overpriced.

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I have stayed at other Furama properties. This hotel is aging, I guess it was built in the 80s. But finishings are in very good condition. My room was very comfortable. It's convenient to MRT. My only complaint was the small Executive Lounge. I'll return next trip to Singapore.

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Big clean rooms and beds . Excellent location . Great staff. BUT food and drinks just too overpriced, it's not a 5/6 hotel do they shouldn't reflect this in food and beverage prices .

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Other reviewers noted a strange smell about the hotel but we gave it a try since the location and price suited us. When we exited the lifts we noticed it straight away and our room almost smelt like a smokers room. I believe it to be caused by the super-thick carpet which probably doesn't dry out properly when it is steam cleaned. Overall it was still […] a decent place to stay; breakfast and room were fine but gym was very basic. Đọc thêm

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Found the staff very helpful, room great for the price and convenient to many places of interest. Would stay there again and recommend the place to others.

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The buffet downstairs was really good, but fairly expensive. I wouldn't eat it every meal. The man at the front desk helped me get internet when I arrived at 7:00am and my room wasn't ready yet. However, he charged me for it, and the later that same code didn't work from my room. I ended up having to pay again, but the hotel staff removed the second […] $25.00 from my bill when I explained the situation. I'd stay there again, but I wouldnt eat the buffet quite so much. Đọc thêm

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It is nice to stay this hotel with location, price, I will book it if I go to visit Singapore again.

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Great: Location to MRT and access to local food (all hours plus a 24hrs MacD), clean rooms, great bed (firm and no indentations). Average: Room is quite contemporary but that means a little compromise where basin is in bedroom and there is no bathtub, reception staff just a little average in understanding English and we had to speak slowly or in very […] simplistic terms. Poor: No free wifi and very costly if paying for it, plumbing in room very noisy due to flushing from other rooms, literally no hooks for just hanging your clothes in the bathroom during shower. Would recommend if you're not spending much time in hotel and if the rates are cheap during promotion. Đọc thêm

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Pleasant but a male reception is Very rude.

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My stay in Furama City Centre was comfortable.There is slight problem went i register at the counter, i do not have a print out becose I register my booking throught my mobile phone and ve problem to check my I/D nos.But overall the Staff at Furama City Centre is very helpful and patient to solve the problem.THANKS.

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Fantastic hotel and a marvellous staff, but be ware of the restaurant Tiffany, we eat there and the food was not good.

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I would not recommend this hotel following our recent experience. We were very disappointed with the level of service we received and the quality of accommodation. The room was very musty and sheets on the bed damp. The view was of the lobby and not the expected cityscape. Staff were very unfriendly and not approachable. Internet access charges were […] very expensive and printing is charged for. Overall our stopover in Singapore was not as enjoyable as it could have been and for the rating and price this hotel is not good value for money. Having had a very positive experience of Furama in Bangkok we will now think twice before using them again. Room Tip: Always ask for a room with an outside view. Đọc thêm

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We loved every minute of our stay! The staff were amazing and the hotel itself was absolutely breathtaking! We will definately be back!

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We only stayed in this hotel for one night for a layover between flights, we do not have much to go on.

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the hotel is over all vgood, internet was expensive, only priceplan was 24h or 7days for the wifi, therefor costs a lot to get to internet from your room but on the street in front of hotel is a FreeWifi ^^

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