Turner Hotel Rome - Rome

WiFi was down but staff always was there to offer a hand, gave us great details into where could we go, etc. Vey nice and friendly

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Staff unfailingly friendly and polite; room small but upgrade offered when a larger one became available; delicious breakfasts. Loved the very Roman decor (abundant marble, mirrors and gilding).

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Hotel experience was ok , just ok. Very very small rooms and tiny bathroom.

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My daughter and I were traveling together. When we checked in, we went to our room only to discover that instead of the two twin beds we requested when we booked, we had one twin bed. We went back down to the desk where we got an arguement. She showed me a paper that said one or two twin beds. I showed her mine that said two twin beds. The reservation […] was for two adults. After about a half hour, she reluctantly gave us another room. The second room was not nearly as nice as the first one (not withstanding the bed situation). It looked like the hotel was originally two different hotels that were later combined. Half of the hotel was nowhere near as nice as indicated on the hotels.com website. Our room was in the worse half. The room was small but OK. The bathroom was uncomfortably tiny. The shower was so small you could barely stand in it without touching the walls. The location of the hotel wasn't bad but very far from all the places we wanted to go. We would not stay there again. Đọc thêm

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we didnt know what to expect from 4 stars hotel - after we saw pics from so much hotels - but wowwww - this hotel is very very nice - espacially after we spent 6 day in other place in the city (3 star and almost same price) we recomend strongly!!

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We stayed here for our last night in Italy after arriving from Florence. The property is well laid out and very ornate. The front desk staff were friendly and helpful. The hotel is just steps outside the city walls and there are many restaurants nearby. Free wifi and continental breakfast are an added bonus. I would recommend this hotel.

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A great little boutique hotel with a very baroque atmosphere. It was a very comfortable place to stay and their staff were very helpful to assist with recommendations and planning agenda's whilst in Rome. The hotel is located on the outskirts of the city so to commute to the areas of interest you would need to either walk for approx. 30 minutes or […] catch the Metro which was only a 5 minute walk away. For those with a life-line to the cyber world you will struggle to gain web access, even though Wi-Fi is available and free the range is poor and most rooms don't have a signal. You generally would need to hang around the communal lounge area to get an average signal and even then it's so-so. Breakfast - the staff were very welcoming and pro-active, as for the range of food well it wasn't that great. Unless you're in to eating cakes and super-sweet pastries then you'll be left slightly hungry. Saying that they do offer savoury options of cold meats and a bacon & egg plate at an additional cost although I wouldn't bother because they're not very nice (processed meats and super salty eggs). Overall it was a pleasant experience and a nice option if you're planning a trip to Rome. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

The hotel has some wonderful interior features but needs some TLC, it has the potential to be fantastic. The road outside the hotel is busy and noisey if your room is on that side it is in a less expensive area for eating out yet has a bus stop outside that takes you to all the main sights cheaply and easily. Trevi fountain and the Spanish Steps are […] walkable in about 20 mins. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

We have enjoyed our short stay and would be pleased to come back again!

Bài đánh giá uy tín từ khách của Expedia

The hotel is excellently located 20 mins walk easy walk from the central railway station. There is also a metro station with 10 mins walk to get directly to the old city and a bus stop right out side. The area is not as touristy as others so prices in the hotel (based on my experience) and in the surrounding area were very reasonable. The hotel is lovely […] and the staff very kind and helpful. The roof top bar is a nice place to relax and is open until 01:00 every night. Breakfast is good although espreso from a Nespresso machine is an absolute travesty in this country. The only serious problem is that my room was quite noisy when people were in the corridors and the cleaning staff thought it acceptable to have conversions at full volume outside my door at 8.00am on Sunday morning. However, this is still a highly recommended place! Đọc thêm

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Good breakfasts, friendly staff, small but comfortable rooms in a building that has seen better days and while it is reasonably close to the railway station - it is a good walk into the major sights

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Staff were helpful and polite.Public areas are well maintained and grand but the bedroom was elegant but shabby especially the bathroom.Toiletries provided were minimal and basic. The worst point was breakfast which was poor in quality and very limited in choice. No fresh fruit in Rome in August ! Nothing but bread and sticky cakes. Better standards […] should be maintained if this hotel is to continue to claim 4star status. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

This is a lovely hotel in a good location. There is a bus stop right outside the hotel which gives you easy access to all the main attractions of Rome. Our room was exactly like the pictures on the website, my only criticism of the room would be the seal around the bath and shower made it look a bit grubby and not in fitting with the rest of the room […] and hotel which was gorgeous. All the staff we encountered were extremely pleasant and helpful. I would recommend the hotel and would use it again if I ever am lucky enough to go back to Rome. Tips: Nice, reasonable restraunts in neighbouring streets. A great little pizza shop about 50 yds from hotel. If you use the bus you need to buy tickets from the machine at the bus stop and then put them in a machine on the bus to be validated. Apparently there is a 100 Euro fine if the conductor gets on and you haven't got a ticket or it isn't validated. I wouldn't bother with a guide for the Collesseum but would for the Vatican. When you see things on a map they seem far apart but actually are all within easy walking distance of one another. Enjoy! Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Generally the hotel was GOOD in terms of Quality of Staff Service, in case of any information or any place needed, the room service and their staff were perfect as well and i thanks them very much, the hotel location is ideal as it's near to city center which make things easy for me to access any location i'd like to visit. and the breakfast is very […] good. well every thing was ok except the WIFI access as the internet connection was all time failed or disconnected or sometimes so slow when i'm connected, on which i hope you will consider this non-official complain to work to fix it. Lately, if the occasion to come to Roma another time i'd prefer have my stay with you. Thank you & regards. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Location was great, staff were friendly and polite. The hotel was clean and well maintained all though the view was not that good from our room which was a superior room, but there again we were not in the room all day as we went exploring the wonderful city so not too bad. Breakfast was help yourself continental some days they had bacon with the scrambeled […] eggs but enough variety for all tastes. I would return to this hotel should we ever go back to Rome as we found it reasonably priced, clean and a good location. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Overall the hotel was of an acceptable quality, the rooms were comfortable with plenty of storage, the air conditioning was great in one room of our two rooms but struggled to keep the second room at a comfortable temperature, on asking at reception to check it, they said that they would fix it but there was no difference. The bathrooms were small but […] well equipped with everything that is required except the fact that the showers were tiny, no room to move in them at all. The bar on the roof top is nice and well priced, and a good way to relax late in the evening. The only problems were that renovations being undertaken in the hotel were noisy from approx 7:30am and the breakfast was not of a suitable standard, the pastries tasted stale and the bacon and eggs were of a very poor standard, cold (being kept warm by 2 candles under the big silver tray) and the bacon was just like slices of ham with bones in it. Location was great, right beside Porta Pia, with plenty of beautiful restaurants within a 3 min walk of the hotel door. Bus stop outside the door with buses that take you to all the important parts of the city, and all the major tourist spots. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

We stayed for 4 nights-there were 4 of us in the room. Found the room damp and darkish-however the air conditioning was amazing!! Our rate included the breakfast but we missed out on it on 2 days because we slept in with the time change and the breakfast cap-i-tan was somewhat militant about not having anything after 10 am. I didn't understand about […] them making photocopies of our passports and thought they forgot to give them to us. The person at the front desk did give us some excellent advice on how to get to Positano- we took the train to Naples and then Salerno and then a ferry boat to Positano which was absolutely wonderful. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Friendly staff willing to assist from local knowledge to booking tours and a stunning hotel interior my holiday was revived when I checked in here.

Bài đánh giá uy tín từ khách của Expedia

good location although out of cbd area.service and breakfast exellent. good value for rate achieved.

Bài đánh giá uy tín từ khách của Expedia

I would say my stay there in Turner Hotel Rome, was quite pleasing. The place is not far from Terminal, about 10-15 mins walking. The neighbourhood is quite alright. There is a local supermarket and vegetable market just behind the hotel. It was quite convenient for me. And the hotel service is good! people are friendly and helpful. The breakfast is […] actually quite good, at least I love it. Nothing on the negative side, if must say, maybe the air-conditioning is not that powerful for my room. However, the air-conditioning is not working that good neither at my working place, so I guess that is Rome standard. haha Đọc thêm

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The weather in Rome during June 2012 was very hot around 33 degrees celcius. The AC was not working in the room and when asked at the reception the lady said it will be rectified within a day. We spent 4 nights in this room without AC and in terrible heat. The hotel itself is reasonable but not very confortable.

Bài đánh giá uy tín từ khách của Expedia

Very nice hotel within 5 minute walk of Metro so fairly handy for the sights. Hotel was very ornate which makes it stand out from the ordinary.

Bài đánh giá uy tín từ khách của Expedia

Service is friendly. Bus stop outside to major destinations, hotel gives u a map and bus schedule so tt's very useful. New reception wing opened with beautiful painting on ceiling. Most taxis know of this hotel. There's a mkt and supermkt nearby. A good japanese resturant just 50 metres away called Sakura Sushiif tired of italian food. A lot of small […] snack bars around too. The. Breakfast at hotel is not bad, good selection. My only gripe is the room was very small for 4 persons. The vintage decor is interesting to enjoy for a few days else u will feel like u are trapped in a time warp. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

lovely hotel double bed that we asked for would have been nice

Bài đánh giá uy tín từ khách của Expedia

Not a 4*hotel, a 2* would be more accurate. Yes the reception area is gorgeous with all the marble and painted ceilings, crystal chandeliers etc, but these are of absolutely no use to you in your room. We upgraded to a Double superior room via Expedia but all this gets you is a desk, 2 chairs and a wardrobe. I thought they'd made a mistake but we checked. […] There is limited space to put clothing and no-where to put your suitcase. + points : location, access to public transport, some helpful staff, room clean - points : air conditioning not working despite reporting it numerous times; bathroom too small, shower door didn't close properly, nowhere to put your toiletries except on the sink by the taps. Every time you took a shower the bathroom floor got soaked. You had to climb over the bidet to get in the shower in the 1st place, otherwise there was a very small gap between the toilet and bidet that you inch through to get into the shower. I think the sink basin may have been bigger than the shower tray. Hairdrier held together with sellotape. Ugly view of a brick wall from the window. Breakfast, same everyday, ok if you're only staying for a couple of days, but after 3 days it became monotonous. If you like your hotel as a 4* avoid this one, otherwise get a very good room rate. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

I booked eoom for 1 person, it was small & dingy with a window that opened out to a wall with no natural light. I complained and they showed me another room only about 5per cent better. I told them it wasn;t acceptable either. The third choice room was far better, large and bright with lovely window opening onto the main street with a lovely breeze […] coming thru. I'd be tellling people not to book a single there. View the room before you check in as what you book may not look like the brouchure or on line picture.The staff were bit snooty, if you can speak a bit of Italian in ROme it's much better for you as a tourist. Đọc thêm

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FANTASTIC LOOKING HOTEL....WELCOMING ROOM WITH FRIDGE & AIR CON...SOME STAFF A LITTLE UNFRIENDLY BUT RECEPTION STAFF WERE GREAT, 2 BREAKFAST ROOMS WITH A GREAT BUFFET & SCRAMBLED EGGS & BACON...

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Very upset as discovered during my stay that 20 Euros went missing out of my wallet which I left in my room. I did normally take it with me , but left it in my room on this one occasion. Discovered it was missing a few hours later, and although I cannot be sure it happened in the hotel I am almost positive as the cleaner came into my room twice, which […] I found odd. Đọc thêm

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Good Location, but most definately not a four star hotel and it is very misleading that it has been catigorized under four stars - Really honestly 2 star max - However pretty good location for walking, trains or jumping on a bus and not far Romes main termini station.

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This was our second stay here. The staff is polite, friendly, and helpful. The rooms are nice and very clean. The roof top terrace/bar (new since our last visit in 2004) is a nice place to relax in the evening after a long day of sight seeing. The array of breakfast foods was excellent and well stocked. It included cooked foods such as eggs and ham, […] in addition to the traditional rolls, pasteries, cheese, and meats. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

i got single room{418} very very small...window faceing nothing...no view nothing...no vagetable in breakfest...no water catle in room to preper tea or cofee...this is 3 star hotel max

Bài đánh giá uy tín từ khách của Hotels.com

I was a little worried about my hotel choice after reading some reviews but I needn't have been. The Turner Hotel was everything I had hoped. I chose the shared shuttle service between the airport and hotel - it was extremely efficient and I definately recommend it. On entering the hotel, I was really pleased to see the marble and lush decor that others […] had written about. The room was a very good size, very clean and in good order. Fabric lined the walls, fantastic high ceilings and chandeliers, just as I'd wanted. The beds were firm and extremely comfortable. The room was cleaned daily and the beds made. The hotel staff were friendly, helpful and very polite. Nothing was too much trouble. Breakfast was very good. Great selection of mainly cold buffet items. Scrambled egg and lightly cooked ham, were warm. Buses stop outside the hotel for the colosseum (60) and a 62 goes to the Vatican, following alot of the sightseeing bus route for alot less. Bus tickets are 1 euro for a single journey or all day for 4euros which can also be used on the metro. This hotel is a real gem. Fantastic value for the price. I cannot praise it enough. Go see for yourself! Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

I could not have asked for a better experience. Expedia gave me an incredible deal (I paid approximately the price of two nights, for a seven nigh stay). The hotel is four stars, but it could easily be five. Porta Pia / Nomentano is a great location, connected by buses to major landmarks in the city, as well as a metro stop (Castro Pretorio), a five […] minute walk away. The room and bathroom were small, of course, but very typical of European accommodation size standards. The decor is elegant and beautiful. My only objections were to the breakfast and to the limited bathroom supplies provided by housekeeping. The breakfast, if not included, is expensive, and either way is of mediocre quality and limited selection. The housekeeping service did a very good job cleaning the room, but I twice ran out of soap and toilet paper from their failure to replenish it. Service at the hotel was excellent, with most of the staff proficient in English, German, Spanish, and French. Be aware that because it's a four star hotel, you will have a 3 euro / night charge, which is a city preservation tax for your stay. Highly recommend this hotel! Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Hotel and staff were lovely. Decor of room was quaint and traditional, breakfast was very good, plenty of variety and staff were very accomodating and friendly. The only negative was the size of the beds, we were given a bed bigger than a single but smaller than a standard double for two people so not very comfortable. Hotel was ideally situated out […] of the busy centre but within easy walking or bus distance. of all the attractions. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Hotel was located north of the City and had a bus stop right outside with different buses going past frequently to various tourist sights. If you want to walk its about 15 - 20 minutes walk to the sights and as Rome is such a lovely City it is nice to walk. Check in was quick, all staff were polite and very helpful, the room was clean, very nicely decorated, […] tidy, comfortable and bathroom was very nice, clean, always hot water - only slight niggle was the location of the room inside the hotel meant that there wasn't much natural light coming into the room, plenty of lights though. Breakfast was a continental affair and also had hot scrambled eggs and bacon, always plenty of food, places to sit and polite staff. Would recommend. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Excellent hotel. Walking distance to Termini and historic center. Buses that stop outside of hotel go to main sights in Rome. Hotel was excellent. Washroom a bit small by American standards. Safe, convenient and excellent.

Bài đánh giá uy tín từ khách của Expedia

This is a historic building with lots of charm. Great location and easy access to bus lines to go to all the sites in Rome. The hotel staff went out of their way on several occasions to ensure our stay was the best. Would stay at the Turner Hotel next trip to Rome!

Bài đánh giá uy tín từ khách của Expedia

Fair location, rooms need maintenance, night staff poor and missed our wakeup call.

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Bài đánh giá uy tín từ khách của Hotels.com

The hotel was of an excellent standard. The rooms were clean and tidy, the staff welcoming and had we had somewhere to go in the evening - the cocktail bar. The bar had a cosy environment and again the staff were very friendly and able to recommend places to go for food and obviously the sights. The hotel was in an excellent location for Termini station […] (for the train to the airport and to also get the Metro and hop on, hop off buses) and we found it was walking distance to all the sights we wanted to see. I would happily go back again!! Đọc thêm

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The furnishings and decor were amazing and the room very comfortable especially the double bed. However in April they had switched off the heating so our bedroom was very chilly. The shower was nice and hot on 3 days but on the 4th day it was luke warm. The staff at the desk were rather brusque and not openly friendly but nevertheless efficient and […] our room was ready when we arrived before midday. It was nice to have a kettle but English tea and coffee were not provided so bring a few teabags with you. The breakfast was good. The hot dish consisted of scrambled eggs and lightly grilled bacon but no tomato or beans. The bread was very dull (just white slices for toast or small sweetish rolls) but there was an amazing variety of cakes. However no fresh fruit. Very loud classical music was being played throughout breakfast which was a bit much in the morning! Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

We enjoyed the hotel and staff were friendly. Major downside was our en-suite which looked like it had had a normal shower which had been party removed and replaced with an all in one Jacuzzi shower unit which was awful. Not sure if this applied to all rooms or just our's 428. Area was nice but a little way from usual tourist haunts. Convenient bus […] stop at the door. Many nice local restaurants, bars and cafes and a market and specialist shops. We would go back but would need to check the en suite before occupying the room.. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Very good location, very helpful staff. Room had all you need. Breakfast thrown in, plenty of choice although a lot of opera serenading you over your cornetto. Right on several useful bus routes, so getting about Rome and getting back to the hotel was really easy.

Bài đánh giá uy tín từ khách của Expedia

The wifi connection was not good, so if wifi is a necessity, this is not the place to stay. It worked well for shorter periods, but kept falling off.

Bài đánh giá uy tín từ khách của Hotels.com