Eurostars International Palace - Roma

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The room was falling apart, the closet door and the shower doors would not open and close properly. We informed the desk and maintance came up but still did not repair properly. No Coffee in teh room! No coffee in the lobby, you either had to pay for breakfast or leave the Hotel for coffee in the morning.

Very nice experience staying in Rome for the very first time. Free internet - nice benefit. Only negative is upon arrival when we asked where the gym was was we were told that it was under renovations and would be finished sometime 'next month' which was a disappointment. All front desk people speak enough English that we were fine.

The online pictures are decieving. The hotel is right on a busy street with a major bus line running in front. There is no onsite coffee unless you buy breakfast and at check out I was told that there was a 15 Euro city tax charge that had to be paid in cash only. The beds are hard the closet doors almost inoperable and mold in the shower area. I would […] not recommend. Đọc thêm

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Hotel is nice and clean. Location is pretty central. Staff were pleasant and helpful. The only negative was that the room was tiny!! For the price we paid we expected more.

This hotel is situated just about midway between the major sights of the Colosseum, Roman Forum, and the Vatican complex. Everything is easily reachable by foot or metro. I HIGHLY recommend getting a Roma Pass (25 Euros in March 2011)) which takes care of all metro travel and entry into 2 of your first major site visits. Our first 2 were the Colosseum […] and the Roman Forum. The hotel was of excellent quality. The only thing that was a minor drawback, and you will see this throughout European travel, is the open air shower with the half door. This arrangement always allows for water to collect on the bathroom floor outside of the shower. So as long as you know that going into it, take reasonable precautionary measures, and realize you're on vacation in Rome - WHO CARES! One other thing to point out is that the neighborhood where this hotel is located is quite safe and there are many shops and restaurants in the immediate vicinity. I would 100% visit this hotel again! Đọc thêm

The only drawback to the room (besides that it was a bit over my budget) was that it was TINY. I mean, barely enough room to move tiny. However, it was modern, clean, and comfortable. The staff were friendly, efficient, and helpful, and it was located within walking distance of major attractions and shopping. It is also easy to get to with a bus stop […] right in front, a metro stop up the street, and the Termini train station less than a ten minutes' walk away. Đọc thêm

This hotel is centrally located. It is definitely for tourists, but that has its perks. It does lack a little charm. The rooms are a good size and clean and the wifi is free as advertised, something that was not always true in Italy. It is a good solid choice.

Very nice hotel, awesome location, friendly personnel. Highly recommended!

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I am a frequent traveller to Rome because my girlfriend lives there. This hotel was extremely convenient for us since she works only a few hundred meters from it. The room was always made for us every day and the facilities were clean and orderly. GOOD HOTEL.

We selected this hotel because of it's location and star rating. It was a great central location! We walked or took the metro everywhere and it was easy to do from this locaiton. The hotel was great, but there is a lot of disparity between rooms. We needed 2 rooms and one was roomy and the other was tiny ... both were the same price. Ironically, the […] tiny room was for 2 people and the spacious room was for 1 person. The room for one person had a larger bed (queen or king size) with room to walk around on all sides, a reasonably sized bathroom, a desk and a mini fridge. The room for 2 people had a double bed,no walking/standing room, tiny bathroom, NO desk and NO fridge. Word of advice ... not all rooms/beds are alike, if you think there your room is too smal, ask for a larger one! Đọc thêm

Very clean and modern hotel in a very busy city. The rooms were a little small however very pleasant. The hotel staff were friendly and very helpful with any questions we had.

The Hotel was extremely clean and a Courteous professional staff. The Location is right in the heart of Rome close to all tourist sites, Metro, and Termini train station. The Room was what you'd expect of a European Hotel, smaller than most American rooms but very clean and comfortable. The only issue was a very minor problem with the automatic lighting […] system in the room, but not a huge inconvenience. we actually left our camera in the room and called from the airport fully expecting to chalk it up as a loss, but the staff located it and are in the process of shipping back to us. This was truly the Best value in Rome for a full service hotel. Đọc thêm

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The bedroom was absolutely tiny, by far the smallest space I've ever had to cram myself into in a hotel, and more than I would normally pay for the priviledge. I was travelling alone, but this was supposed to be a double room for single use - if there had been anyone else in there with me we would have been fighting for oxygen! There was no room to […] fir even a small desk and every time I shuffled past the end of the bed to get into the bathroom (which couldn't accomodate a door becauuse it would have either banged the end of the bed one way or the toilet the other) I bashed my shin on the bed. The bed itself was as hard as concrete, I woke up at 4am aching all down the side on which I was sleeping. The sheets were threadbare, old and a horrible dirty brown colour. Even for Central Rome it was expensive, the building itself is nice but you don't get to experience any of that, you just feel trapped in a tiny room befitting a hostel. Will definitely not be returning and I would urge anyone to avoid. Đọc thêm

Delightful hotel, very efficient service and lovely clean rooms with an old Italian charm. Could not be better positioned for sightseeing.

Hotel was lovely and great location. The staff were very helpful. We got an economy room which had more than enough space but the bed was a little small. Overall great hotel.

Great hotel, clean rooms, awesome customer service. It made visiting a foreign country easy and enjoyable.

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We walked to just about every attraction in Rome from this very conveniently positioned hotel. Although it was located on a main road, we did not hear any street or traffic noise. Our room was spacious, neat and comfortable and the bathroom facilities were exactly what we had craved after 4 weeks on the move. There is a free internet service for guests […] and an elevator so that you dont have to regret lugging your suitcase around. Very, Very convenient! Đọc thêm

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The hotel is excellently situated - in a lovely area and just a few blocks from the metro. It is clean, quite and comfortable.

The room was not as pictured on the hotels.com website. It was very small and cramped. The front desk was grossly understaffed when we arrived and the staff was not very helpful with explaining how to get to the room, help with luggage, etc. I was disappointed overall.

This hotel is located a convenient short distance from the train station and on a major thorough fare. The room was clean and had a good wash chamber. However, the air conditioning is not as good as in other hotels in Italy and was noisy. The major downfall however was the bed. While billed as a double bed, it seemed very small in comparison to other […] double beds in Italy. The worst however is that the beds are of poor quality and you will surely wake with a back ache. Also, the room does not come with a complimentary breakfast. Better value can be found in other hotels in Rome. Đọc thêm

The hotel was everything we expected it to be. The service was great. The rooms were very comfortable and very clean. My only complaint is that I wasn't able to stay there longer. If Im ever in Rome again, I will certainly return to the EuroStar Palace Hotel.

Close to all major sites in Rome. Hotel located 10 minutes (walk) from Roma Termini (THE main train station) and 10 minute walk to all major sites (except the Vatican). Great service at the front desk. Hotel lobby is non-existent. Hotel charges for internet, which should never be the case.

Location was great. The hotel was very clean and accommodations (towels, sheets, bathroom) felt new. The only downside was the bed size that was provided (since we booked through hotels.com). We received a french bed which was entirely too small for two people and felt more like a "glorified cot". It was very uncomfortable. The only reason we fell asleep […] at night was because we were so tired from seeing the amazing city. When we tried to upgrade our room, the employees acted as though I was putting them out in some way (an never upgraded my room). If you are pressed on the location of this hotel I would HIGHLY recommend staying a few doors down at The Opera Hotel. We ended up staying there a night because we needed sleep. It was a 3 star hotel that was 10 times as "cool" and with perfect accommodations compared to the eurostars. Plus the employees were great :) Đọc thêm

The A/C was "broken," however we're pretty sure this was a perpetual state. The room was so hot that we could not take it, and we went to a different hotel (and we weren't the only ones to do so).

The hotel is located on a major route and is in a decent neighborhood. The location is good to walk to major attractions. Sleeping room and bathroom were very small, but may be the norm in Rome. We spend very little time in room, anyway.

Not too bad of a place. The AC went down, which I really didn't care about, but my pregnant wife wasn't too comfortable. Two days later when we left, it still wasn't fixed...

Small room but beautiful and clean, which is all I was looking for. Pillows aren't the most comfortable but the bed isn't bad. Shower is nice and large. Hotel staff were friendly and helpful. Hotel is close enough to the Termini that it can be walked to, but far enough away that I would feel safe going out at night with someone else (in the direction […] away from the Termini!). If you don't mind walking, it isn't too difficult to get to the Colosseum, Forum, Trevi fountain, Pantheon, Spanish steps, but to get to the Vatican (which we did not have time for), I would walk to the nearest metro (Republica, between a 5-10 minute walk). I would highly recommend! Đọc thêm

The hotel was nice. Rooms were super small. Location is within walking distance to train station and good bus stops nearby. Hotel staff was pretty rude with little character. Breakfast was not included in our room rate which was odd for this hotel. Internet was a racket... had to pay. I decided on this trip I like 3 star hotels in Europe. Super nice, […] family owned, great breakfasts with lots of character. These chains in Europe are good to fall back on but not my first choice. Đọc thêm

Excellent hotel, close to termini station but not too close! Rooms very comfortable, well decorated and clean. Breakfast restaurant is amazing and has an incredible variety of food -all very good quality. No complaints at all, would definitely stay again.

Too bad the staff was inneficient because this hotel is in a great location. Eventhough our room faced the busy street of Via Nazionale, it was quite soundproof. The room was large,beautiful and the bathroom very nice. The buffet breakfast was more than adequate. I would recommend this hotel but the service was so poor at the front desk that i hesitate […] to send a friend there. Đọc thêm

Very good location, average room, nice shower, walking distance from many touristic attractions. Impatient Staff and in a very bad mood. Great breakfast.

Updated hotel with modern bathrooms. Rooms were some of the smallest I've seen--barely enough space to turn around. Some staff were helpful and courteous, but most were arrogant and rude. Breakfast was included in the price of the room and wasn't all that bad. I liked that the hotel was convenient to most sites and that it was modern, but I would look […] elsewhere before returning. Đọc thêm

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I was very pleased with the hotel. I was worried based on a few bad reviews I had read, but I really liked this hotel. It was in a good location and in easy walking distance to sights and to the metro.

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Location is excellent - in the heart of Rome's center with lots of eateries, ruins and parks. Lots of hills and traffic so need to be able to walk well. The hotel's decor and building is classic, has a nice coffee shop with a breakfast buffet. The bathroom was super and the bedroom was average. Some furnishings need to be either renovated or replaced […] for the price we paid. The concierge desk personnel were quite helpful with questions. Đọc thêm

The location is fabulous- so close to everything essential. The rooms were normal size for European rooms- and the bathrooms were decent size as well. The only complaint I have was that they had turned the air conditioning off for the season, so there was absolutely no air flow in the room which made it very stuffy and hot at night. We had to open our […] windows at night for air, but the traffic noise was too distracting for sleeping. The hotel staff was very nice and helpful with directions and transportation. Overall we enjoyed our stay here and would recommend it for location. Đọc thêm

This hotel definitely not a 4*. Our room was a shoebox (small for italian/european standards even). the beds were hard also. the location wasn't bad at all though, which was the only redeeming factor. the breakfast was not very good either, and they were not so good at replenishing things like shampoo and body wash. Plus, the self-control temperature […] thing only appeared to be for decoration because it certainly did not work. All in all, search for something better, this place was a dud. Đọc thêm

Do not expect much more than a clean room in a great location. Remember...it is difficult to find "great values" in Rome.

Great for the money and the hotel is Outstanding.

My friends and I booked this hotel for the last two nights of our vacation, hoping to end the trip with a bit of four star luxury after spending the majority of the time in hostels. We were thoroughly unimpressed. None of us could find anything four star-worthy about the place. For starters, there was no bellhop available to help us with our luggage […] (a standard I expect from a four star hotel). The place also felt cramped, which is understandable in a bustling city like Rome and yet I have experienced much better in other large cities. The room itself was also a little small and gave me no incentive to stay at the hotel. The only entertainment was a tv with very few channel options. Nor was there anything else to do at the hotel. Our group was hoping for at least somewhere to swim, but we had no luck. If the goal of the hotel was to push us out into the city, then it worked. But to me a four star hotel should be a place where travelers want to spend their time. In addition to all this the amenities were poor. There was not even any shampoo in the bath area. The hotel offered food, but at horrible prices. The only good deal was the bread and pastry tray that my husband and I ordered for room service on our last morning. I would not recommend this hotel to anyone. The price would have been acceptable for a true four star hotel, but this one just didn't cut it. All in all, we would have had a much better experience just going back to a hostel, even ignoring the price of the rooms. Đọc thêm

Hotel has a great location - close few blocks to the metro, walking distance of the trevi fountains, roman forum, train station, etc. Room was nice and modern with high ceilings, a bit small, but good enough. Double bed was a true double bed, not two singles pushed together as we experienced in a lot of other Italian hotels. Hotel offers a free internet […] terminal, which is nice. Good hotel at a good price. I'd stay here again. Đọc thêm

Hotel was clean and room was very comfortable. Piazza Venezia and the Colloseum and trevi fountain were within walking distance. Excellent location.