THEhotel at Mandalay Bay - Las Vegas

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Awesome stay as always! One of our favorite hotels to stay in Vegas!

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I would not normally stay at TheHotel since they charge a huge $28 dollar per night resort fee. The reason I did book TheHotel was my gf an I would have two kids with us on one day an really wanted them to be able to use the great pool at the Mandalay Bay. Ok if you can get over the $28 per night resort fee then other then that TheHotel is a great place […] to stay in Vegas for a couple nights. The rooms at TheHotel are perfect, I love that they have a separate living area an bathroom. The rooms are very spacious for 2-3 ppl an even 4 if one happens to be a kid. The big bonus is two bathrooms, I've never seen that in a Vegas hotel, it helps so that two ppl can get ready at the same time or use the bathroom in privacy if needed. I would love to say I will stay here again based off the great rooms we had an I probably will I'm just not in love with the huge resort fee. Also TheHotel management was kind enough to give us a late checkout, an not a typical one hour, they gave us until 3pm to check out with no extra fee I thought that was really great, it gave us time to eat at the buffet before we left an not feel rushed. Overall TheHotel was a great stay an I have nothing but good things to say about the rooms an management. Đọc thêm

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We had a great stay at the hotel. It was quite and clean. Only downside was the pool area, the fact that we had to pass the casino/ resto areas to get to the pool area.

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EXCELLENT!!!!

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Top notch customer service from the time we arrived. The room was sophisticated, classy, immaculately clean and very comfortable. Everyone from the bell man, concierge, desk staff, room service and housekeeping staff were friendly and accommodating. The "beach" is fabulous! Once we arrived we never left the complex. Everything is there...food, shopping, […] and entertainment. We don't gamble, but there was plenty of that too :-) Đọc thêm

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The pool was great and the room was a lovely suite. The only problem was that our room started to smell like cigarette smoke really bad because of some other people smoking on our floor. We checked with the front staff and we weren't even near the smoking floor that allowed it. So, they moved us and were very nice about it.

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Excellent location for the LV strip and a quite night of sleep. Blackout drapes stop the bright morning sun and allow a late morning. The staff was friendly. The elevators are quick. The private spa and gym are an uncrowded escape.

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Hotel is what you pay! Far from strip and too many kids at pool. The hotel is great because it has it's own entrance and less smoke since it doesn't have a casino. Overall, it's fine but not the allure it had.

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Everything was great with one exception. The Wifi and computer access sucked. It was hard to get caught up and do things on my lap top when I was in my room. With all the activity that comes with staying at a casino in Vegas doing your work in the lobby is not an option.

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Always loved Mandalay bay and really like staying at The Hotel. Will definitely be back.

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The staff/management took care of a few charges on our bill that we thought were unfair. They stepped up and I would return with my family. It is at one end of the strip, which is tough and the hotel is slightly older than other hotels in the area. Decent value (especially with the pool area) for the money.

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FREAT!!!

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I really like THEHotel, but i'm disappointed by the quality of service by hotel personnel and food at the mid tier restaurants and room service. I don't mind spending the money when i'm getting the value for it...i just don't find a consistent level of service here.

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Everything was ok , but I dont know why this and several hotels dont offer free wifi , is like not water , not even as telephone that has a variable cost , wifi has a fix cost, that is a bad services in all hotels that dont offer wifi.

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Room wasn't ready at check in time and when asked if we could go to the pool we were directed to a casino bathroom to change. Many of my issues were not hotel specific...we decided to take to family to a nice dinner at Aureole, we were one of 4 tables at the time and we were largely ignored by the staff, treated like we were below them, and the food […] was terrible! Be warned. Đọc thêm

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I am a big fan of hotels that do not have casinos as part of their lobby. The Hotel offers a clean, modern, quiet lobby with a bar (that has a jazz band some nights) and restaurant (really liked their breakfast). The hotel is connected to the Mandalay Bay so you are always very close to a casino if your heart desires. The rooms are big clean, and great […] bathrooms, only compliant is that the bedding could be a little more comfortable. Đọc thêm

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This Pet friendly hotel is decent . The front desk service is not very efficient. Takes a long time to check in. The rooms are good but very dark since there s no view because of the tall walls built outside the windows. The dog park is situated close to garage parking & incoming cars so not very safe for your dogs.

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Only stayed here one night, asked and was upgraded to a penthouse suite for a small fee. The experience was incredible. Huge room, full of plush amenities, everything in perfect working order, lavishly decorated. The staff was friendly and courteous and made every effort to ensure I was having an enjoyable stay. I have stayed at many of the nicer hotels […] on the strip and this has topped them all. I will definitely be returning. Đọc thêm

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Overall a nice resort, just disappionted with all the extra charges for anything in the room such as coffee for $4 a cup! I would have also like to see a few more resonably priced restaurants within the hotel. There were no shows in the resort either which made us always having to leave in order to see one. There was a nasty stain on the headboard in […] our room. Đọc thêm

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We enjoyed our stay quite a bit. We met up with another family and upon checkin we got a slight upgrade and resort credit since they couldn't get us on the same floor as the other family we were with. The room was great and the service excellent. There was some construction going on, but it didn't bother us at all in our room. We stayed at The Hotel […] which was super. Only drawback was the walk to the main pool was a bit of a hike. However, if that is all we could find wrong with the stay, it must have been pretty good. Will stay there again. Đọc thêm

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Loved the hotel, the room, the location. Although the staff was fantastic face-to-face, there is room for improvement in getting in touch with housekeeping, guest services or valet on the phone. We waited 20 minutes, twice, for guest services to answer the phone. Valet and housekeeping did not pick up at all. A small but frustrating price to pay for […] an overall great experience. Đọc thêm

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Room and customer service top notch. As with all high end hotels there was an additional charge for everything it seemed. A common comment among guests was the $4.00 charge for an in-suite coffee while car valet service was free. Small thing but guests commented about it. In hotel shopping and stores were very convenient and pool are was the best. The […] shark tank and aquarium was A1. Easy access for the car driver and a superb lobby dining area. Đọc thêm

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Rude and unprofessional clerks at the front desk when you check-in and check-out. They are aggravated to be working and it shows. Standing on a line of 20 people and the front desk clerk says he is going on break, when they are already short staffed.

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Overall experience was decent, but not worth the cost. Each room had 3 TV's - none of them in HD. This turned out to be a major issue because I had planned to show a slideshow to some friends using an HDMI adapter from my laptop. The front desk referred me to tech services, who couldn't help and suggested that I go to the store to buy a different cable. […] You kiddin' me? Đọc thêm

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Needs a facelift. It wasn't clean - ugh.

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I have stayed at THE Hotel before. Every time I stay I have a great time. The night club does add some noise until it closes, but otherwise a great hotel.

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Loved the suite rooms. The beds were so comfortable. I will return for sure

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Overall judging the book by its cover, the decor, room, etc were to our liking. However, upon further inspection, dust littered the glass shelves in the bar, and most importantly, the quality of the bed was so lacking we did not get much sleep. It almost felt like sleeping on barely covered metal springs. It was surprising given the newness of everything […] else. Đọc thêm

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was a great stay only problem was at check in when they said they did not have my res this took about 30 in to fix said this is what happens when you use a 3 rd party to book for you i say its there fault all i wanted was a room and didnt want to go there very unprof all ended good in the end

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Great Hotel. I stay in Vegas a lot and have stayed in almost all the big Hotels. This is always a top favorite.

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Great escape during a long conference stay. Room was very clean and roomy, smelled great and I would recommend THE Hotel tower over the traditional Mandalay tower. Really great spot. You enter a different feel once you step into THE Hotel, smells great, it's very quiet and you almost forget you are in Las Vegas... All positives when you are there for […] business! Enjoy! Đọc thêm

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This is a very upscale location and very nice business hotel

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I was here on a StayCation and it was great. Some of the tables were dinged up and calcium around the nozzles of the tub but the over all appeal was nice. The 1 hot/sunny day they closed the lagoon for a private party which sucked bc that's was a major appeal in the resort itself. Great service tho.

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My room was a bit noisy. The cleaning staff were loud in the morning. Lot of door banging and yelling. Overall, it is a good hotel at a reasonable rate but far from the other major hotels.

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Wonderful, luxurious place to stay. Everything was great.

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