Radisson Blu EU Hotel, Brussels - Brussels

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Overall, my stay was enjoyable but the receptionist I had to deal with needs to be retrained. Her customer service was appalling.

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Perfectly adequate hotel near the government locations. If you are there for personal time or recreation, stay at the other Blu in town which is perfectly situated for shopping and entertaining

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Brussels good for a long weekend

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Bài đánh giá uy tín từ khách của Hotels.com

Overall the hotel suited my needs as it is located very close to Square de Meeus, the location for a new office development being undertaken for a client. Due to the time of the year (2nd to 7th Jan) the hotel and general area was extremely quiet, but as my stay was purely business it was no issue to me. I ate in the restaurant on a few occasions, there […] were some hit and miss dished if I am honest. I literally had to fight with the knuckle of pork it was so tough and gave up in the end, really not good. Steak as you would expect was cooked well and great taste, the only other thing I would say of the restaurant is the condition of the chairs, they are in really quite poor condition and really have no place in this hotel. Those items aside, I will stay here again the next time I am in Brussels, services is good and location for me is perfect. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Excellent

Bài đánh giá uy tín từ khách của Hotels.com

Very nice hotel at a very good rate from Expeida. Room was good size and not crowded even with extra bed put in. Breakfast buffet was very extensive and served for ages so no hurry down in the morning. Close enough to town centre to be easy walk to Grand Place, past other sites along the way

Bài đánh giá uy tín từ khách của Expedia

Very helpful staff, one even offered to lend me his personal phone charger, when I forgot to bring a convertor plug.breakfast was amazing, with loads of choice and kept us going all morning.

Bài đánh giá uy tín từ khách của Hotels.com

The hotel is clean and lovely, however, the staff are not pleasant. We were woken up on both mornings by housekeeping inspite of the "Do Not Disturb" sign. In addition, we tried to reserve a table at the resaurant for dinner to be told that it was not necessary. When we arrived for dinner, we were told that a table of 25 had just arrived and we would […] not be served for at least 45 minutes. The staff were not remotely interested in the fact that we had tried to reserve beforehand. Not an ideal wedding anniverary at all... Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

It was Great~!

Bài đánh giá uy tín từ khách của Hotels.com

great hotel close to the city centre and local train stations

Bài đánh giá uy tín từ khách của Expedia

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Bài đánh giá uy tín từ khách của Hotels.com

Disappointed in service at hotel. Staff seemed friendly but over worked. When we arrived and checked in, our key didn't work in the lift up to our room. We were stuck in the lift for 10 minutes, kept pressing alarm but no-one came. Eventually the receptionist arrived and escorted us to our room, to find again that one of the keys didn't work. We got […] stuck in the lift 3 times during our 2 day stay. If it wasn't for other guests coming to our rescue we'd probably still be there! Also on our second night we asked for room service only to be told they only had sandwiches and salad available, even though on the menu there were several hot meals available 24hrs. When we complained about this the receptionist said he found 2 lasagnes in the fridge! He was the only person in charge of the hotel that night, no other staff were working. He was in charge of the reception, bar, kitchen, everything. Thanks be to god there wasn't a fire! I wouldn't recommend this hotel. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

Just really great all around! :) went with my girlfriend for a weekend trip and I just couldn't be more pleased with the hotel!

Bài đánh giá uy tín từ khách của Expedia

I had a lot of problems at this hotel. But ... when does a "Do not disturb" sign mean: Please knock at my door persistently to find out the status of my unused minibar ... twice?

Bài đánh giá uy tín từ khách của Hotels.com

Really, really excellent hotel; such a contrast to the Hotel Husa, where Expedia put me the other night. 4 stars indeed. Great, safe room; cool location right next to the EU....just awesome. Other reviewers said there were issues but I noticed none, and I feel the pictures here don't do the hotel justice. I didn't eat here (there's a bagel place basically […] across the street) but I liked being a little away from the hectic hustle of the city and it encouraged me to walk. Good place. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

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Bài đánh giá uy tín từ khách của Hotels.com

Hotel was very close to a bus stop and definitely within walking distance of downtown. Definitely a good choice for the cost conscious. The hotel staff were very knowledgabel on the public transportation system and helped direct us to the correct buses (both into downtown and to the airport). The hotel was undergoing renovation when we stayed there, […] so parts of the hotel were tore up. (We didn't have carpet in the hallways on our floor). But this was a minor inconvenience. The rooms were in excellent shape. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

The staff was wonderful and so accomodating!

Bài đánh giá uy tín từ khách của Hotels.com

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Bài đánh giá uy tín từ khách của Hotels.com

This hotel marked the midway point of our 3 week adventure in Europe. What a sigh of relief when we entered the beautiful reception area. Even better, this was the largest room we were given in Europe. As an American, we are used to large rooms. This is a large room by American standards. Perfect for the 3 of us that stayed in the room. The bathroom […] had a separate shower and bathtub which was a nice but unnecessary bonus. The staff was very polite. The hotel is a far walk to the main areas in Brussels but the bus stop to downtown is within steps of the entrance and a cab ride back was only 7 euros. Free wireless in the room was great and even the hairdryer in the room had some power behind it. Our room included a refrigerator and minibar. Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

I am not a seasoned hotel-user, but my husband is and he was quite impressed with this hotel - he said that as chains go, it was pretty decent. Our room was spacious, very comfortable and clean. Our kids loved it, but I thought it smelt a bit odd. The window was broken and didn't close properly once opened and there was no carpet in the hall outside. […] Breakfast was good - we all ate well, and it was included it in our trariff (although coffee was lukewarm). Of course, there was no atmosphere/personality to the place, but that was to be expected. We took the wrong turn out of the hotel and ended up in a run-down part of town, but coming back we discovered the parliamentary buildings and a charing square with lots of nice-looking cafes and restaurants. Shame we had just eaten in a dubious diner! Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

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Bài đánh giá uy tín từ khách của Hotels.com

pos: - Nice hotel - good location - good help from the desk con: - parking. Too expensive in the garage and on the street there are no parkingplace - Wireless connection was horrible. If there was a little connection with the wifi it disconnected within few seconds.

Bài đánh giá uy tín từ khách của Expedia

Good, comfortable hotel. Not as special as some of the boutique hotels in town, but a comfortable short stop on business.

Bài đánh giá uy tín từ khách của Expedia

Nice hotel. In quiet neighborhood, but close to many sites and restaurants.

Bài đánh giá uy tín từ khách của Hotels.com

Breakfast was expensive but everything else was perfect close to all amenities, staff were very polite and spoke very good english. Only 20 mins to the grand place in centre of town. 5 min walk to metro and bus stops just outside hotel, eu parliament only 2 mins away

Bài đánh giá uy tín từ khách của Hotels.com

Nice Hotel in a quiet area. Not too far from subway and close enough to walk to all sights. A good deal.

Bài đánh giá uy tín từ khách của Expedia

great location very friendly staff lovely big room

Bài đánh giá uy tín từ khách của Expedia

I travelled to this hotel to celebrate my children's birthday, and I asked for something special for my son's birthday, within two hours they were presented a wonderful birthday cake which they enjoyed, so thank you to Radisson Blu Hotel.

Bài đánh giá uy tín từ khách của Expedia

a view onto a construction site, dust on brochures, fingerprints on the mirror, stained carpet, the rest is fine.

Bài đánh giá uy tín từ khách của Expedia

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Bài đánh giá uy tín từ khách của Hotels.com

We stayed 1 night with two small kids. The room was paid in advance and prepared for us upon arrival. The family room was really big and we enjoyed the stay very much, Breakfast was also very good

Bài đánh giá uy tín từ khách của Hotels.com

We had a very large room for 4 of us - my partner and our 2 children. It was lovely and very comfortable. The staff were very helpful and professional. The location of the hotel was quiet but close to public transport and we considered a good location to explore the city. Whilst we did use public transport, some days we chose to walk - it is about 25 […] minutes to the Grand Plas. There were plenty of good places to eat close to the hotel as well. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Nice hotel in the EU area which is dead during WE. few restaurant around during WE but 10min cab to center. Excellent WE rates.

Bài đánh giá uy tín từ khách của Hotels.com

Access to a computer with internet access should be part of service considering the rom price

Bài đánh giá uy tín từ khách của Hotels.com

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Bài đánh giá uy tín từ khách của Hotels.com

Found the hotel to be very nice for the money, large enough room for 3 people. The breakfast was good but should have better quality on the scrambled eggs. Location a bit far from the Grand Palace area but bus service is available at regular intervals to take you almost any where needed.

Bài đánh giá uy tín từ khách của Hotels.com

Excellent hotel in quiet area - i imagine it would be much busier when the EU parliament are in session, but hotel seem well-placed to cope well. Excellent service on the front desk - early check in and late check out all arranged without a hitch. Gustav on reception especially excellent - friendly, professional, knowledgable. well done. The room was […] spacious, tv with a wide choice of channels including BBC, huge bathroom with separate bath and shower cubicle. Minibar very expensive! The weather when we went was exceptionally cold - the hotel was really warm and made us not want to leave! Very close to Luxembourg station, but we used the metro station (Trone) which was a 5-minute walk away. Restaurant on ground floor of hotel looked very nice, but the price of some things on the menu put us off. with so many nice restaurants in Brussels city centre, we didn't really feel the need to use it. Thoroughly recommended, would use it again Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

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Bài đánh giá uy tín từ khách của Hotels.com

Hotel was very nice, staff very friendly and helpful, room was cleaned every day, gym and sauna was great addition too, only bad thing i would say is, food and drink was quite expensive, but lots of other places near by, for that, would recommend highly though.

Bài đánh giá uy tín từ khách của Expedia

Room was comfortable, clean and in good condition like the rest of the hotel, which you would expect for it's age.. Staff were fairly friendly and helpful.. Decent stay :)

Bài đánh giá uy tín từ khách của Expedia

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Bài đánh giá uy tín từ khách của Hotels.com

Very nice hotel and good service.

Bài đánh giá uy tín từ khách của Hotels.com

Overall a good stay. Nice breakfast, good roomservice (except slow for warm dinner). Friendly staff. Good location. Only negative things were the a bit dirty carpet in the room as well did the reception not know that the hop on and hop off bus station were really nearby the hotel, as I had read in Tripadvisor. Also no clean glasses, spoon etc were brought […] up to our room during our 4 night stay... Đọc thêm

Bài đánh giá uy tín từ khách của Hotels.com

If only they were all proficient in English...

Bài đánh giá uy tín từ khách của Hotels.com