Eurostars Hotel Saint John - Rome

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I was happy I switched to Eurostar Hotel from my previous one. The location was not too hard to find, close to train stations and the main road. Their service is nice and friendly, the staff speak good English. The breakfast buffet had a great variety.

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Hotel is very clean and very quiet. Staffs are very nice and helpful. Location is great, walking distance to the Colosseum. Hotel is also very close to the Metro A line, tram #3, bus#85 #87 which it can take you to every must see sights. Great Italian breakfast!

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The hotel was very pleasant and nice, helpful staff. However, was not happy that we got a room with 2 single beds pushed together to make a double. Wasn't the most comfortable thing ever! Also, at one point, my partner pulled the emergency line, (thinking it was the light switch), so we rang down at reception in case they were running to our safety! […] They didn't even have a clue, or just didn't seem to bothered the emergency cord was pulled! I'm just concerned if this was a sincere emergency, would they have actually come to the room? Forgetting these 2 points, the hotel is decent, clean, reasonably priced and very close to all the main attractions of Rome. 5-10 mins walk to Colosseum area, and then a bit further to the shopping area, fountain, spanish steps and the Vatican. We decided to walk everywhere (after a week stay, felt like we'd been in the gym everyday!), so if you don't mind walking, I'd definitely advise this rather than getting metro/bus etc. There are also some very nice tradition-style Italian restaurants near the hotel, if you want to get away from the touristy central parts of Rome! The prices are very reasonable as well! Overally, this was a great stay and glad we picked this hotel. It may not have been perfect, but there is plenty to do in Rome, so we hardly spent any time in the hotel. Đọc thêm

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Close to Coliseo and San Giovani de Luterano Chiesa. Doesn't has parking, if you go in car you can park it in the street or in a parking near, for E25 per day.

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This was my first visit to Rome. I enjoyed the hotel, however next time I will chose something closer to the center.

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poor sound proofing. Window has poor sound proof with noise of passing traffic even when window was shut closed. You could also hear conversations from another room. Incomplete toilet wares. Didn't have shampoo and conditioner. Only left with one body gel between 2 people to be used for shower and shampoo purpose on second day. TV channel setting […] was not user friendly. There was only two power outlet and both were used for night table lamps. Didn't have outlet for recharging my batteries, so had go unplug lamps. Đọc thêm

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Close to must -see sights, clean, comfortable and not too pricey.

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Good location, nice room, friendly service, good visitor info, walking distance to the coliseum and other atractions.

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This hotel was located in a perfect spot, and we were greated with really nice friendly staff. Room was nice and comfortable, however quite small (and no coffee making facilities in the room!). Although this was a 4 star hotel, it lacked a lot of what you would expect of such a rating, only a breakfast room that shut at 10:30, no coffee outside that […] time or restaurant. Also the hotel looked a little rough round the edges but only if you looked closely. Saying all that, room was clean, bed was comfortable, a stones throw away from the Colleseum and the metro. Would go there again if prices were competitive. Đọc thêm

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The picture show what the room doesn't is.

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Do not trust this picture which is taken from a school.This hotel just locates inside a very small street.There is no plaza in front of it.You have to go out of the small street for few minutes to take a taxi.There is only one resterant 500 meters around.

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hotel staff very curtius

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I travel frequently in Europe and particularly in Italy, so I know what to expect when it comes to a European hotel at the Saint. Johns price point. That being said the Saint. John underwhelmed in every possible way. The upkeep of the hotel is horrible and ownership should absolutely be ashamed. The carpet throughout the building including the guest […] rooms is stained, tattered, and pungent with a foul odor from years of neglect. The walls are in desperate need of paint and repair. The amenities along with everything else you touch in the place are cheep and poorly designed. The service team is clearly jaded, by years of handling the same complaints time and time again, and wholly disinterested in anything other than collecting a paycheck and leaving the building as quickly as possible. I actually had to request 7 bath towels to lay down on the floor of my room so that i could walk through it without turning my socks and or the bottom my feet black from filth. I highly, highly recommend that you do not book here. Rome has some amazing hotels operated with great care and passion at a very similar price point. Đọc thêm

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The hotel is good based on Europe standards. The room is small like lots of others. The free wifi is big plus for us. Breakfast is pretty good although a kind of tired of it after staying more than three days. The location is good-not in the heart of the city but a short walk. Our biggest problem is with the carpet (quite dirty) and the extra blanket […] ( smell bad and we did not use it). Đọc thêm

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great place and good location for those who love to walk everywhere

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Staff was very professional and helpful. The hotel offers free internet, but it's a little slow. The Colosseum is a 10 minute walk away, and there is a subway station less than a block away for the subway train that runs past the vatican.

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The hotel room was very small . The carpet in the room was old and looked dirty. I have stayed far better hotel than this one which were three stars. Not bad if you just want to crash over night. Good location very close to subway station and Colloseum.

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The room was extremely small, with just enough space to walk around the bed.

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We had four rooms. One had a foul odor never corrected one room had faulty air conditioner never corrected. One of the two elevator was out of service.

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Great value for Money in a good location. 10 minute walk away from the coliseum and also some good restaurants near by. The rooms are smaller than what we are used to, but they were clean. The size of the room did not bother us though as we were on holiday to see Rome and not the inside of a bedroom. Great to have free wi-fi available throughout the […] hotel and the breakfast was a good standard compared to other continental hotels. The hotel/ reception staff were very helpful and did things immediately for you. Breakfast staff were a little more lazy but hey it was self service so we didn't need much attending to. Hotel is in a quiet location and at the same time not very far from the metro, and bus stops. I would definitely recommend this hotel to friends and family. Đọc thêm

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Not far from the Metro, so very convenient for getting around. Walking distance from Coliseum. Our room smelled horrible, and they switched us immediately upon request. Nice, well-maintained hotel. Friendly service. Excellent wifi in room.

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The hotel is located in a very convenient location, 10 min walk to Colloseum and Termini. Well connected to Metro (Red Line) Menzoni station. Rooms are small but ok. Hotel is neat and clean, but the room carpet felt dirty on feet. One of the mattress was sagging which was reported to the front desk but no action was taken. Led to back ache after one […] night stay. Bathroom is very tiny. Shower stall is not suitable for decent sized individuals. Đọc thêm

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the hotel is good located have all the facities . but short of staff at front desk no bill boy service

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Very friendly staff. Small rooms, that looks new and fresh. Good location in quiet street.

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The room was almost nice with a not bad bathroom. Front desk was very nasty and had a really bad attitude. Even though the hotel is not so far from the Colosseum its a very bad neighborhood and I didn't feel safe walking out at night.

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Rooms are very small, and shower is tiny, but the staff was very helpful and the location convenient.

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Rooms were the smallest we have ever stayed in. We could barely fit two suitcases, one had to be opened in the bathroom. Rooms were clean which is a bonus. Staff forgot to let us know that our laundry wasn't done as the cleaner was closed, unfortunately this has meant an expensive item of clothing has been ruined. Not impressed. A nice reception area […] is deceiving of the actual hotel. Don't be fooled! Đọc thêm

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This is just a four star hotel some parts of the service came very close to a three star. The location is quite good, but there is not much immediately round the hotel by way of bars or restaurants. Breakfast is good, excellent selection of food and plenty of it, although some of the dishes were a little strange - cold peas for breakfast anyone???? […] The rooms have been fairly recently decorated, but ours will still rather grubby round the edges and - everything in the bathroom leaked -the shower, the washhand basin, so things were usually a bit damp underfoot. Drinks in the bar were very expensive - two small bottled beers were Euro 12. The airconditioning in our room simply refused to function and although we reported this twice nothing improved, and ironically it wasnt that hot outside, but the room was stiffling - inexplicable! Staff were ok, and reception staff in particular multi lingual and helpful. Bit of a mixed bag this hotel, Đọc thêm

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The hotel was clean, well kept and the staff were friendly. However, the room was a bit small and there wasn't much space to move around the bed. Also we had a defective A/C in our room which overnight would drop in temperature making it very cold. We also had a defective TV which would lose its picture after a while and required a tap to get it on […] again. However, despite the above, we didn't spend much time in the room so it didn't matter too much to us about these things. The best thing about the hotel was its location - just 10 MINUTES WALK TO THE COLOSSEUM! So location location location was the key with this. I have stayed in a lot of high class hotels worldwide and I would not class this hotel as a 4 star, would say its closer to a 3 star. The breakfast was OK but there was not much variety available also toiletries in the bathroom were not replenished when we ran out. But it's a good hotel if all you need is a place to sleep (which is what we used it for). It's location makes it really good. Đọc thêm

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The hotel was quite expensive for the size of the room. However, Rome itself is expensive and this particular weekend was quite crowded. The room was very small, but very clean and well furnished. The bathroom was also very clean and nicely done. This location is great for those who either want to take cabs or like to walk. Otherwise, it can be difficult […] if you're looking to be close to the traditional sights of Rome (other than the Colosseum). Đọc thêm

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It was a small room, but not unexpected for Europe. Clean and comfortable. The staff was very kind and helpful. They spoke English very well. Close to many tourist sites. Would definitely recommend it.

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The staff at the front desk were not very helpful - they always seemed to busy or annoyed to answer any questions you might have. They didnt make you feel welcomed in the hotel, especially that this was the first time I was in Rome. The Staff in the dinning area were friendly and courteous and made you feel welcomed. I would not stay there again.

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We stayed here for 5 nights, as our last leg of our 1 yr anniversary trip to Italy. It was a comfortable stay in a quiet but small (expected in the city) the bed was nice, the shower had mold and the carpet turned my socks brown everyday. I wish breakfast was included. It seemed like a nice breakfast but was expensive p/p. It was a 10-15 min walk to […] the colleseum, but the walk is along a nasty street where homeless ppl sleep and it stinks. The metro was nice and very conveniently located, along with the Termini station. The only great service we received was from Maria, ( or Mirna, I can't remember what her name tag said ) but she was very helpful, she one day booked a tour for us and on the last day when we were leaving for flight home she helped us SOOO MUCH! Everyone who worked here failed to let us know that the Metro ( our plan to get to the airport ) was planning on a typical STRIKE! So, benounce to us we didn't book another means of transportation and this whole situation could of been diverted if we were notified of the possible STRIKE. Maria called several ppl for us trying to get a taxi or anything! She was finally able to get us a taxi and when it arrived she even went outside and talked him into taking us to the airport and only for a certain rate. We were so thankful for her, with the sircumstances we had. And if she didn't do all that she did, we probably would of missed our flight. Đọc thêm

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We really enjoyed this hotel. Don't let the initial drive up to the door fool you.... We were a little sketchy at first, but once you enter the lobby, you realize there is nothing to be worried about. The location is about 15 minutes walking to the Colloseum. Staff was very friendly. Highly recommended!!

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poor service, shabby hotel

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The hotel in general was excellent there were a few minor problems. Bad points The hair dryer in the room was broken, this was replaced with a portable one within 30mins of making a phone call to reception. The only major problem was the safe within the room, it was not functioning i made a call to reception and within 30mins someone came up to to […] the room after inspection he agreed it was broken and i was promised maintenance would be up to fix it, the following morning no one came to fix the safe during the duration of my 4 night stay which disappointed me. The extract fan in the bathroom was not working. Good points The breakfast choice was good The staff were helpful and friendly The hotel was in a good location, within walking distance of most of the attractions and very near to the metro so everything was accessible which was perfect for our first time in Rome Đọc thêm

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good breakfast, good location, but overall kind of grungy looking. especiallly the carpet and walls. the bed and bathroom seemed clean.

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We had great positive experience. We will stay there again

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The hotel was in overall OK. The staff was helpful and knowledgeable of the area we were close to the Colosseum, but my complain was no Air Condition !!!! at all. Even though the nights were cool not cold I had a bad time sleep with the open window and the noise outside my window and no A/C. During the day is was hot in the room. They said A/C had problem. […] They lied different staff member gave all types of excuses. My advise make sure your next Europe hotel has AC and its on!!!!!!!! Đọc thêm

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After being quoted insane rates at other hotels, we read a few reviews and took a chance...it was well worth it. The rooms are tiny but the location, the staff, and the vibe was perfect for exploring Rome. Mirta, the front desk manager, was absolutely fantastic, even getting us a prime table at rooftop restaurant facing the Coliseum...on Holy Thursday! The […] room would get tiny after more than 3-4 days but for a short stint, the Saint Johns is perfect, walking distance from the Colisseum, the Forum, the Metro and a zillion great cafes, churches. LOVED it. Đọc thêm

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