Hotel Sunroute Plaza Shinjuku - Tokyo

This hotel has a good location. Standard rooms are really tight. Everything seems crammed in. Cleanliness was average. Staff was friendly. I have stayed in better in this same proximity.

Close to Shinjuku, Like that the airport bus stops there, so no carrying luggage. Helpful staff, great housekeeping. Pillows could be softer.

Clean, nice and good location hotel in Shinjuku area (very near to JR Shinjuku Station). Would be nice if could stay in JR Tokyo Station but was too expensive, hence this would be the next best location as it's another interchange for most of the JR lines and Narita Express to the Airport.

We really enjoyed the Sunroute in Shinjuku - it's close to the station, bars and restaurants but is very quiet inside. The rooms are a bit cosy but have everything you need and a comfy bed. We have already recommended to friends.

The location of this hotel was great and very useful. We were only 5mins away from Shinjuku station, and walking distance from 7-Eleven (to withdraw money) and McDonalds. As the first stop in our trip, it was also great that the Narita Express from the airport, stopped at this station. One of the main reasons we visited Japan was to see the Cherry Blossom […] festival, and this hotel was only 10mins walking distance from Shinjuku Gyoen, a great place to view the cherry blossoms! There were heaps of eateries and other sights nearby too, including the Metropolitan Government Building, a great lookout over Shinjuku. Our only negative was that the room was very small, but this is something we got accustomed to in various hotels in Japan. We didn't have much interaction with the hotel staff, so there's not much to comment on regarding this apart from the fact that they did speak limited English so it was a little difficult communicating with them. Needless to say, they were always very friendly and would try to assist us when possible. Overall, I would definitely stay in this hotel again! Đọc thêm

Good location, clean and comfortable room. If you don't need a gym or a pool, this is probably one of the best places to stay for a business trip. Only challenge I faced was when I needed to use the hotel screen for my laptop but the input changing system was locked.

Next to shinjuki station, very clean and comfortable. Wifi. Good coffee. Pleasant stay. Helpful staff. Airport limo bus stop to and from Narita makes it very convenient.

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shinjuku station was just 5 min walk away and so are the malls around shinjuku station. There are fast food outlets, cafes and family mart surrounding the hotel. There is also a macdonalds that is open 24 hours just 2 min walk away so you don't have to be afraid of being hungry at the unearthly hours. Though it is near shinjuki station, yet it is not […] noisy. There is free wifi at the lobby and LAN in the room so you'll still stay connected while being away from home. Đọc thêm

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Booked 2 rooms but told no connecting rooms in hotel. But got 2 rooms on same floor few door away, Service is good, Hotel staff is helpful. Room is clean. Location is close to JR & subway. Room are small as in most places in Tokyo. There is also a self serve laundry on basement. Overall this hotel is worth the money in a good location.

Very comfortable

I asked to change rooms because my bathtub moved everytime I shifted my weight while taking a shower. Upon closer observation, the tub moved about a half inch everytime I stepped. The counter top also was not attached to the sink and could be lifted up. Every time I leaned on the counter, the bathtub squeaked. The next room was slightly better, but […] not much. I would not recommend this hotel. Đọc thêm

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Room space is too small. We have 2 adults and 1 kid, therefore there is not enough space for us. The bed is small also.

OK location close to Shinjuku station, which is why we chose this hotel in the first place. However, we made much better deals elsewerhe in Tokyo later and would probably not return here. Wifi only in the lobby. April 2012.

staff were very friendly. rooms are compact but very comfortable and its a great location for getting around. overall very impressed

Room is the typical Japanese size. I guess all the staff at the reception speaks English and they are in general quite helpful, except for a male staff who is pretty rude. There is a metro exit just right beside the hotel and a convenient store directly opposite. I just wish they have complimentary wifi in the hotel room and earlier check-in time.

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The room was comfortable and had complete amenities. It's a 5-minute walk to Shinjuku Station. It was a little pricey for me because I had much simpler needs; but for business travellers, this would be an excellent place to stay. Families would feel very comfortable here, too.

Very international hotel for very nation...Sensible Price...good location on shinjuku..Whenever JR Shinjuku new south Exit is complete....this hotel is nearly platform no.5 of Narita Express Train to Narita Airport....Short walking and laggaging.....I will come back soon...Thank you very much.

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cheap hotell in the shinjuku area, small rooms, friendly service.

The hotel is a budget hotel but has nice amenities. It is relatively new and is spotlessly clean. The front desk staff are very helpful and speak good English. The hotel is very close to the Shinjuku JR Station (Narita Express Train) and also the Tokyo Subway System. There is a Starbucks, Citibank, and several shopping malls close by. Everything you […] need is within a few feet of the hotel. The rooms are very small and but very nice. The internet is wired, but free. The bed is comfortable and the bathroom is sparkling clean. There are vending machines on each floor that sell drinks including beer. There are washing machines in the basement for 300 yen in case you need to wash some clothes on your trip. Over all, this was a very convenient hotel and seemed to be very popular. Đọc thêm

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Hotel was clean, service was good, but the rooms are extremely small. two people and luggage barely fit, and covered almost the entire floor space. close to Shinjuku train station and reasonably priced.

Very handy location, very close to various train lines. Super helpful staff, really improved our stay. We were expecting a little more comfort in the room for the price - bed and pillows were quite hard, only local TV was free, dirt marks on the carpet, but we didn't spend much time there so it didn't matter so much. Very close to plenty of restaurants, […] bars and cafes. Directions were a bit vague - yes it's only 3 mins from South exit JR station but head right and take the first left at the lights. Food from the restaurant was very good. Overall a great base to explore the city. Đọc thêm

This hotel has many good things going for it but there some trade offs. Pros: -Location is perfect as a home base. Walking distnce to Shinjuku Station. -It's very clean. -Offers a Western Style breakfast Buffet, bacon, eggs, toast, juice, coffee. Pretty good if you're not ready for smoked fish to start your day. -Airport Limosine service from Narita […] right ot the front door. This is nice after a long flight. Limo tix can be bought in US. - Staff speak well enough english, they also provde maps on how to get around. -Shopping is all within walking distance. -Staff are great! Cons: -We had a Stardard Queen and it didn't have a closet. This made it tough in a small room. Đọc thêm

Excellent location.Easy access from Shinjuku JR station.Front desk staff very helpful and knows English. Airport limousine bus service available from hotel,which again is very convenient.

- book a twin room, a decent size in tokyo standard - staff at reception need to improve on their knowledge skills with regards to avg taxi prices, shopping area closing time etc.. - free WIFI in the hotel lobby and the guest lounge at level 2, but free LAN in the room - 5mins walk to Shinjuku Yamanote Line, exit by SOUTH entrance, cross the traffic […] light, turn right and turn left at the next traffic junction - 1 mins walk from Toei Oedo Line, exit from A1 and turn left when u come out of the station - complete toilet amenities provided Đọc thêm

Located at near the Southern Exit of the very busy Shinjuku JR station, this business hotel is minimal, but well kept and has excellent service. As with most places in Japan, it really helps to speak Japanese, but I had some foreign friends mention that they were able to get information from the front desk without a lot of fuss and muss. There is WiFi […] in the lobby, but you need to ask at the front desk for the password. In the rooms there is a LAN cable for laptops, but no open WiFi options, which would have been nicer. The room we stayed in was a economy double room and it was small with just enough room for our suitcases and us. It's perfect for just sleeping and getting a little work done, but not really for lounging around. This is a business hotel after all. Overall, it was a pleasant and convient stay and I would recommend this hotel to anyone that would like to stay near the Tokyo hot spots. Đọc thêm

Great hotel, location perfect, near shinjuku station, easy to get to from airport. The station has mainly link so easy to get around to sight see. The hotel is very clean, room are small but is ok, as you are there to sleep, hotel staff are very helpful, would not hesitate to stay here again when in japan.

Have been staying in this hotel for the past 2 years marathon. Wonderful location with subway station next to it. Starbucks, Family Mart and other restaurant are also within 3 mins walk. Hotel comes with nice business lounge for free internet assess and free printing. Choice with no regrets.

Me and my oartner attempted taking the local keisei train from Narita airport to Shinjuku, and it was not much of a hassle as we imagined. From Shinjuku stn, to get to Sunroute hotel you need to find the South exit (there are many many exits!) and walk towards First Kitchen at the road junction, cross road on left side. The hotel is not very noticeable […] but once you see Macdonalds its a short walk further down! Loved the hotel for its convenience and easy walking distance to many eateries and shopping! Also the hotel staff were friendly and polite, and we could always borrow umbrella from them. Housekeeping was efficient too. Generally nothing to complain about other than the very soft pillows. We certainly enjoyed the stay and will recommend to our friends! Đọc thêm

Thank you for the excellent service and warm hospitality. This is the 2nd time I have stayed at Sunroute Plaza Shinjuku and I am very happy with the service provided by your front desk and housekeeping. I would like to request for early check-in for future stay as I will usually arrive in Tokyo early in the morning. It would be great if this service […] can be extended to frequent guests like myself as it would help a lot in getting us settled in after a long flight overnight. Thank you Đọc thêm

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Fantastic location for accessing Shinjuku and the train station. Friendly staff. Having the airport bus pick up right at the hotel is a real bonus. Only downside was no wi-fi in the room. It was available in the lobby.

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teh room is very small and the staff englich wasnt that good

The Sunroute Plaza Shinjuku has always been one of my favorite places to stay when I need a hotel in Tokyo. Everything is perfect there; location, staff, cleanliness, rooms, services,etc. It leaves absolutely nothing to be desired (unless you expect something unrealistic of Tokyo hotel room sizes). I couldn't recommend this hotel enough. I have stayed […] there several times and I'm sure I'll stay there again soon. Don't pass it up...I actually think they're finally starting to realize how awesome it is because the prices are finally starting to creep up ^_^ Anyway, its still a great price and a great place to stay. Đọc thêm

Very reasonable rate for such a convenient location. Walk to JR line in less than 5mins. Big departmental mall with walking distance eg OIOI, illume, takashimaya, isetan, mitsukoshi etc Convenient stall just within 1 min walk from hotel to get your necessities. Think the best part is the airport limo bus stop right at the hotel door step! Hotel room […] are pretty clean & thoughtfully they equip with all traveller items like travel plug, fridge, iron upon request, laundry room, toiletries, free internet @ guest lounge... Overall I love it Đọc thêm

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Sunroute Plaza located in the heart of Shinjuku. It has been always my first choice when visit Takyo. It is not a five star hotel, but you get more then what you pay for.

Very handy to Shinjuku Station, and thus to public transportation anywhere, and an Airport Limousine bus makes a stop right at the hotel. Lots of restaurants and shopping places nearby. The "economy double" is really meant as a single room (the hotel's website indicates that the standard doubles are much larger in area), but we found it adequate basic […] accommodation, if somewhat cramped for a week's stay. Our room was very quiet--no outside noise. Internet is by cable, and a bit slow; there is tea provided, but no coffee. The public areas of the hotel are spacious and pleasant, the service was friendly and competent. I would be happy to return to this hotel. Đọc thêm

Sunroute Plaza Shinjuku has a superb location in Shinjuku. It is near the Shinjuku JR station, linkbridge to Takashimaya which could be a pitstop (especially in the cold winter) to the other side of shopping areas in Shinjuku i.e. Topshop, Forever 21, Isetan, Lumine etc... We are also a stone throw away from the dining & pachinko cluster where we spend […] 3 dinners there! Variety of food is good! Room is clean and tidy as expected of a Japanese hotel but the size is a surprise! We actually do not feel cramp or stuff up in the room, not bad considering the usual mindset of a small compact room in a typical Tokyo hotel. Good choice if you intend to stay in Shinjuku. Đọc thêm

wifi only available in the Lobby and Guest lounge located at the second floor.

The hotel location is so centrally located it is the ideal base for a stay in Tokyo. Great walking distance to both the JR Shinjuku western exit, the JR Yoyogi station and the metro - whichever you need. Had a strange smell in the bathroom on our 1st night but was gone by the morning. Apart from that, no major issues with the room. Although would have […] preferred if there was a safe in the room - we never bothered keeping valuables at the reception instead. Free wifi only available from the lobby, hadn't brought along a laptop so in-room lan connection was of no use. Got a very good deal for the room, happy with the stay, and would consider booking it again. Đọc thêm