Hotel Champagne Garden - Rome

the payment to hotels.com suppose to cover the tax already. But the hotel still charged 6 euros tax. I just found out after I left Rome. The street is not very safe. Fake police stopped me and ask for passport. Suggest not to live in this neighborhood.

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awesome

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The the hotel was very pretty with pleasant staff and a great location but I have very mixed feelings about this place. The thermostat didn't work so the options were either constant heat, cold, or no air. So to balance the heat I had to keep the window cracked open which only made for waves of heat and cold and made sleeping difficult. Speaking of […] the large window, I was on the ground level so there was blind on the other side of the window that blocked nearly everything. Essentially it looked like a window but was essentially another wall. As I mentioned earlier the hotel is beautiful inside but my room was oddly arranged... there was a small desk nearly blocking the entry. To enter my room I had to carry my luggage over top of the desk as I squeezed by. Overall it wasn't a horrible experience but it wasn't great one either... as I said earlier very mixed feelings. Đọc thêm

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Although the room was very small, it was great for a short stay in Rome. More than anything, the location was extremely convenient. The hotel was clean, service was great, and overall I was very satisfied with my experience there.

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A good value for the money. Had to pay for Wifi and it only worked down in the lobby very well. The room was decorated in a Victorian way which was pretty, but I had a single room and it was cramped. There was only 1 electrical plug which was used for the TV, lamp, and then anything I needed to charge. The bathroom was tight, but pretty with marble […] walls and a rectangular shower which was easier than the traditional triangle ones, which are very hard to shower in they are sooooooo small. The walls were thin and I could hear the person snoring next door in the night. The bed was comfy. Breakfast was yummy. It only took me about 5 minutes to get to the train station, Metro, and buses. There is a super market and restaurants near by. I would recommend this place. Đọc thêm

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If you need a hotel close to the train and some of Rome's attractions this is the hotel for you. If you are used to creature comforts like a tub, a soft bed, wi-fi in your room, space this is NOT the hotel for you. The wifi was not existent in the room and not very good in the lobby. The bed was hard as a rock, was actually two twin beds pushed together […] and when they came apart we could not get them back together. Đọc thêm

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I booked a single room for 2 nights. This was my second stay in Rome for this vacation, and I have traveled to Rome on several occasions, so I get it--hotel rooms are small and efficient. This one...well it was the size of a walk in closet. One side of the room had a single bed smashed in between a desk at one end and the mini-bar/15"tv There is BBC […] news and CNN on the tv for English speakers who need a morning news fix. There was about 2 feet of floor space beside the bed and that was it! So yeah, a closet with en-suite bath! The bathroom was fine--marble with shower only, bidet and toilet, minimal soap and shampoo. The room was clean, the service from the front desk was friendly and attentive. Slow Internet only works in a lounge downstairs for a fee. Free breakfast was minimal, but avoid the coffee machine unless you have a taste for instant coffee. Very convenient to Termini Đọc thêm

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Staff spoke very good english. Room had everything you would want. Decor was dated but in good upkeep - standard for most hotels in Rome (you come to rome for rome, not a hotel!). Our shower was a bit loose and could easily be fixed so this was a bit careless but apart from that room was perfect. Breakfast was average but again standard in rome, bread […] tends to be not the greatests but fine. Hotel very near to termini train station, and a short walk to all the sights. Termini can be a bit odd at night but not dangerous, just dont hang around on your own. Đọc thêm

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Overall the location was the the greatest asset of this hotel. The room was tiny, although it was cleaned on a daily basis. It had a snall tv with local channels and two English news channels, CNN and BBC. The reception was helpful but stated they did not have Internet access at all when I asked if it was possible to print my flights boarding pass. […] Breakfast was fine, with cereal, cheese, juice, and pastries-great to start the day off. Overall it was a decent hotel, but being 3 minutes from Termini was s bonus. Đọc thêm

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The room was dirty and dusty. Both the shower and shower rose were broken and we had very little water pressure. The name of the hotel is not at all fitting. This is not a four star establishment. We actually checked out two days earlier, than what we had already booked and we happy to forego any loss.

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Hotel is very nice for the money. Close to the main station, rooms are small, but comfy. Bathroom is updated. Breakfast is basic, but good. Neighborhood is convenient to the Metro, but avoid the Termini station, there are two others within a short walking distance that will get you around with minimal hassle. Staff is friendly and helpful and good restaurants […] located nearby. Đọc thêm

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Best thing about the hotel is its location, close to the central railway station while still being in a decent neighborhood. Another big plus was how quiet it was with the windows closed. There was some small evidence of deferred maintenance but overall very fair deal for the price. It's not a four star hotel or the Taj but it is still pretty nice.

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Misleading photographs. There is no romantic balcony overlooking the skyline Just some plastic chairs on a concrete fire escape . No double king bed as requested just 2 twins pushed together . Tired looking rooms with cigarette burns in bed spread and plaster falling off walls. Secondary school across road with hundreds of kids shouting below our window […] at 8am every morning . Đọc thêm

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The Hotel is fairly old but well kept, the rooms were small (standard for Rome) but very clean, quiet and comfortable. The location is quite convenient, only a couple of blocks from 2 metro lines (red and blue). It was a good value for the money and perfect for a short stay in Rome within a budget. It has a couple of great restaurants in th vicinity […] and the neighborhood felt safe to walk around at night. I would stay here again. Đọc thêm

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Avoid if you can.! The hotel is dirty, old and very unpleasant! Horrible!

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i book the hotel on the last minute basis.The reason i book this hotel was near termini train station.The hotel was more than i expected it.Its clean and generous with towels,wash cloth,hand towel and toiletries.the maid even folded our sleeping clothes w/c was so nice,she change our linen every during our stay.Bfast was good too.Even though we dont […] stay in our room for too long,i feel its nice to be back in our room to rest...i had a lovely time in rome.....thanks Đọc thêm

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This hotel has a great location, close to the main rail station just off a quiet square. The staff were great & very helpful. The room's decor was tired but the hotel is due for renovation in August which should hopefully sort the only minor down side.

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Hotel Champagne Garden is the third hotel I've stayed at in the area around the Termini Station in Rome, and was by far the nicest. The room was larger than others I have stayed in nearby (although not large by American motel standards) and the bed was extremely comfortable. I did have to pay for internet service, which was not the case at the other […] hotels I have stayed in nearby. Since I had an early morning flight, I had to leave before breakfast was served. Đọc thêm

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This is listed as a 4 star hotel...but is a really a stretch to call it a 3 star. That being said, It's clean, the breakfast is decent (yes even the instant coffee machine is not that bad), and if you're like me, you will book it for it's functionality...it's convenient to the Termini train station (about 3 blocks & you can roll your suitcases on the […] sidewalks - took us less than 10 minutes), it's in a relatively quiet neighborhood considering it's proximity to the Termini. We did get the "dreaded room" across from the check-in desk talked about in other posts, and yes you could hear voices, but it was not that bad...and during our stay, we were not disturbed during "sleeping hours" by front desk noises. So if you want a fancy hotel...forget it...but if you have specific needs, like being near the train station (we drove to Rome from Siena and dropped off a rental car at the train station, and a few days later caught the train to the airport...perfect for our needs), then this is your place. Đọc thêm

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shower cubicle tiny ,tel poor ,

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Very nice staff and close enough to Roma Termini. Limited services and Internet spotty. For a clean though somewhat spartan room and for sleeping only well suited.

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Hotel Champagne Garden in Rome is a good place to stay. Clean and adequate for the price. Close to the Termini Station and some restaurants. A quick walk to the Metro Underground. Staff was extremely helpful and thoughtful. Adequate breakfast - would have preferred real coffee to the machine! I would definitely recommend this hotel for the price.

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location was good but charged WIFI access (very expensive)

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Nice little place close to Termini. Its 3 blocks from the via Marsala exit from Termini. Room was a bit small but I guess this is the norm for central Rome. Staff was friendly, we left our bags after check-out until 5 pm.. Breakfast is included in the room rate. Definitely recommend for travelers looking for a centrally located hotel.

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Cleanliness: They dont know what is that. Comfort of my room: Shower was not working...bathroom was still under costruction and they probably havent noticed that I believe they dont CARE at all what customer satisfaction means.

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What I liked about this hotel is its location: three blocks from Termini Station (which is why I selected it). I felt area is safe. Nice staff. Vincenso at the front desk was very nice and helpful pointing out train stops / streets and main attractions on a map he handed out to us.

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I had my worst experience of my Europe trip in this hotel. The hotel looked a bit old, made it rediculas to claim as a Four Star hotel. The hotel staff (the night shift guy) was horrible ! He ignored my request, and impolitely share and tease at my complain with other Italian customers!!!!!!!!!!!!!!!! Very unhelpful, very impolite, very irrespons […] ible. Đọc thêm

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friendly staff, photos on their website are not the a reflection of what its actually like, for example the reception/bar. rooms are plesant, location good. breakfast dissapointing, especially when you had to pay extra for a italian coffee which when it arrived was an instant coffee. for the money its ok, but should be advertised as a 3 star rather […] than 4. Đọc thêm

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This hotel is small, a bit rustic but has old Italian charm. It is within walking distance of the Termini. The staff all spoke very good English and were most helpful! The airline had lost our luggage and the staff contacted the airline for us and arragned to have our luggage sent to the hotel in our next destination in Italy. Extremely helpful and […] professional! The continental breakfast was the best we had in Rome with a wonderful self-serve coffee machine with all tyes of Italian specialty coffees! Đọc thêm

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After reading some of the negative comments on Trip adviser I was a little worried about what to expect. luckily though, the receptionist, David was kind and friendly and let us into our room early for a shower before we headed out to the sights. overall the place is lovely and has character although a simple sanding and a lick of fresh paint would […] really make this place worth the four stars it has on the door. I wouldn't turn people away from staying here. :) Đọc thêm

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This hotel is definetly not a 4*. Persnel was not freindly and not professional. They recommened a restaurant nearby ( we asked to advise a very good one regardless of the price) that was under all standards. When we left the hotel and we were inthe train alredy we found out the we have forgottten something in the hotel. Hotel staff resused to send […] it to us ( we were ready to pay charges ans services). They told that they can not go to the post!!!! Definetly do not go there. In the same district there are a lot of better hotels for the same price! Đọc thêm

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The hotel was convenient to the station and easy to find. The room smelt, but had a window which opened. There was no tea/coffee making facilities, yet they did bring up some hot water in a teapot on request. Bathroom clean and well maintained, sheets were fresh and well pressed as were the towels. Breakfast was a buffet and well provided for - a good […] choice of food and well presented. They kept our bags for us after checkout, but didn't keep them locked away, but in sight of the receptionist at all times. Hotel was overall good value for money, but only for a short stay. Đọc thêm

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We stayed here three nights and having stayed near termini station before, we knew the importance of being nearby. The staff was very helpful with meeting our needs. Breakfast was fine....typical continental breakfast with cold items. Room was clean, free Internet, and location was great. Metro and bus station was also at Termini. Would definitely stay […] here again!! Đọc thêm

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Great rate. Great location. Breakfast was included which was nice...nothing fancy but the usual juice, rolls and yogurt. We were given the room closest to the front desk--great if you don't want to hike stairs, but an obvious downside since it is literally 3 feet from the front desk. Wasn't too bad unless people talked to the front desk staff or slammed […] the front door. Friendly staff. Đọc thêm

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Hello, My partner and I stayed for 3 nights in Sept. The hotel was nice. It was a bit smaller than expected for a 4 star but in fairness it was comfy. My partner was pregant at the time and the staff where fantasic, very helpful and friendly. The location is great....3-5min walk MAX from Tremin Station which is where we got our train from the airport […] too. In the mornings the tour bus arrives at 9.15am at the stations which was great. We walked to most of the sites direct from hotel which was nice to be able to do in such lovely weather. There are some nice places to eat near hotel including a fresh fruit shall and supermarket. The breakfast in hotel is basic. Ham, cheese, breads, fruits, coffee (not nice).....it is ok , it served us well. Would we stay there again....yes. I would however consider a hotel with larger rooms when baby comes along. Đọc thêm

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Large, clean room near train station. Great value with free breakfast. Weird hair dryer, but I will definitely stay here if I return to Rome.

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the hotel is about 5 minutes behind the termini station is very convinient if your going to different parts of italy ,remember pack as light as possible the train has overhead compartments for luggage but is hard to carry huge bags and walking around rome looking for your hotel room. breakfast is tipical europe , coffee and sweet breads. a great tratoria […] restaurant behind the museo nazional is called la grotta amatriciana great lasagna!! only 6 euros and try the house wine.. Đọc thêm

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The Champagne Garden is overrated and overpriced. Definitively, it is not a 4-star hotel but an average quality bed and breakfast. They charge you for an Intenet connection that most of the time run really low (so, you can't make calls by Skype for example). The room was comfortable and clean but not a 4-star one at any extent: it had a safety box that […] didn't work, the TV (a very small size one) have just few channels and the bathroom ceiling came with a bad-looking hole (I suppouse for ventilation purposes). The breakfast was fine but not 4-star hotel quality... just a breakfast of ordinary quality. However, the location is great, being very close to Termini Station and just 10 minutes walk from the center but in very quiet neighbourhood. I would recommend it to you but do not have great expectations based on what you read in the hotel's webpage... It will mislead you! Đọc thêm

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Picked this hotel based on price and proximity to train station. Was satisfied with both. Hotel was comfortable and staff was friendly. Would stay again.

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As a woman traveling alone, this hotel was convenient to the Termini Station, felt safe and was a very clean room. I had no Italian language skills and found the front desk staff was a great help, bilingual and provided valuable suggestions

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Do not believe it is a 4 star hotel. Some 3 star hotels are much better than it. Hotel is old and need to repairs and upgrading. Dirty bed covering was with several blood stains and blankets were smelly. Mud was all over the small shower room. TV is very small (smaller than 14” laptop screen). Breakfast was all cold stuff. No toaster machine. No fresh […] fruits. Machine Coffee is terrible. Location is great. But, there are hundreds of hotels beside the train station. Staff is friendly and helpful. They provide city map. Đọc thêm

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Perfect location - close to Termini station for ease of getting about. Quality hotel,,great service, very very clean, great breakfast and good value for money. We'll go back!

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It was not worth the money that we paid to stay in this hotel. The only good thing about this hotel was the location. It was 5-10 minutes walking distance from the Termini Station in Rome. The area was OK, although a lot of graffiti everywhere and not so clean environment. My wife and I stayed there only 1 night prior to flying out of Rome. We had initially […] chosen this hotel for its location and the star ratings. The star rating (claimes to be a 4 ****) turned out to be a falls advertisement. This hotel definitely should be no more than 1 STAR (*). The two front desk clarks that we met that night were very rude to us. The room was really small and the bathroom was even smaller and the shower was one of the smallest that I have experienced in a so called 4 STAR (****) hotel. It was not worth the money. The internet and the telephone did not work in the room and the answers from the hotel clarks was that "we are pretty much out of luck". It was noisy at times, because they gave us a room right next (about 5 feet away) to the front desk. We did not eat breakfast (which was included), because we had to leave early to catch our flight. So, I am not sure how the breakfast was. Đọc thêm

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