Holiday Inn Express Hotel & Suites Cheney-University Area - Cheney

Had an excellent stay. Very comfortable. Good location for us, as we have a student at Eastern Washington. Continental breakfast was the best we've had.

I have been going to this hotel intermitedly for a few years now to visit my step son with my husband.At first it seemed wonderful with a free shuttle from airport and indoor pool and spa and free breakfast buffet and good strong wi fi all for reasonable rates. As time went on the management seemed to change and so did most of these things. Shuttle […] from airport now costs a goodI chunk of $$ both ways, the wi fi just sucks, the 2 computers available for use are so painfully slow and in need of maintenance there's no point using them.I take my laptop to nearby Starbucks! the average price of rooms has also gone up quite a bit and my last visit when the toilet was blocked I was handed a plunger in a plastic bag whilst I was already carrying to go food and asked to return it to front desk when I was done. Having said all this the service is usually good and people friendly,the pool and hotub is still good and the fact is this is the only decent hotel in Cheney and with a pool,so they can charge whatever they want unfortunately for us. Đọc thêm

This wonderful Holiday Inn Express is right next to the university campus in Cheney, WA. It is a wonderful find... clean, well-managed, great front desk staff. Highly recommended.

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Our room and bathroom were very clean, and the bed was comfortable. The service by all the staff we met was great. Everyone was friendly and very helpful. For our purpose the location was great, as we were in Cheney for our daughter's wedding, and the hotel was central to each location (church, reception hall, hair dresser, relatives' homes, etc). There […] was even a grocery store right across the street, and other businesses within a half mile, in case we needed to pick up something we neglected to pack. All in all, it was a very pleasant stay in a very clean and comfortable hotel. We will definately visit it again next time we are in that area. Đọc thêm

Enjoyed our stay, friendly staff, very clean, nice breakfast. Could not ask for more. Thanks

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Your hotel was very nice unfortunately outside of the room the stairwells were very dirty and the same trash on the floor remained on the stairs for the duration of our stay (4 days). The one thing we were not happy about was that I had reserved my room on line and had paid for a room with two beds for my adult children were with us. When we got there […] we were given a king size bed with a sofa bed. My adult children had to share the very small bed and had a miserable night. We asked for a rollaway they wanted to charge us. Your staff gave us a two bed room for the rest of our stay yet I was not very happy that I had paid for the comfort of us all and was not given that because the hotel was full. I was a customer also and would have preferred to be advised of the situation than deceived into staying in a less than satisfactory room. I was very close to leaving and renting another room at another hotel. Your service was fantastic. Kayleigh at the front desk was exceptionally sweet and helpful yet even she was embarrassed she could not help us. The room given to us was on the first floor right next to the pool and it was very noisy because of the very loud traffic at almost all hours. Đọc thêm

I''ve stayed at this hotel a few times and have always been impressed with the cleanliness and the staff. excellent hotel breakfast is great and again the staff are friendly and very helpfull

Overall this is a good, clean, well-maintained hotel. The only negatives were the air conditioner dried the air out so much we all had minor nosebleeds in the morning from dried out sinuses and the instructions given us from hotel staff for bus service into Spokane were incorrect so we ended up standing at the wrong bus stop and missing the bus. This […] caused us some scheduling problems and we ended up having to drive into Spokane. Đọc thêm

Pleasant surprise!

We enjoyed our stay at this hotel. They provided a crib for the baby and did all that they could to help our stay. We would definitely recommend this hotel.

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We stay at this hotel when we visit our son, his wife, and our granddaughter. It is always clean and comfortable. The breakfast is really good-this time, they had scrambled eggs, bacon, biscuits and gravy, a pancake machine, and all of the other, standard fruits and breads. Our only complaint was the loud A/C heater unit. We had to turn it completely […] off to avoid the loud fan keeping us up. Đọc thêm

Great for all the Eagle fans. Keep the cost down for the fans. We will all stay there. Just great, close to the campus and stadium, we all felt welcome.

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It's not like there are a lot of options in Cheney. It's your basic, clean, helpful and nice employees, place to stay in the middle of pretty much farming fields! Free Breakfast, Starbuck's across the street, Eastern 3 minutes away, what else can you need?

Starting with the check in process where my family and I, party of 4, are checked in to a room that sleep 2, and issued 4 meal tickets for the free breakfast were sent to a room that sleep 2. Returned to the front desk to ask Cody, who checked us in that he sent us to the wrong room, he replied, no I did not. I explained that my reservation was for […] a party of 4, he relied sorry but not my issue. He indicated that the reservation that he recieved for a pary of 4 from Hotels.com is for a room that sleep 2. I stated that, do you realize that makes no sense. He relpied, not my mistake and told me to contact Hotels.com. I requested a room that sleeps 4 and he said the hotel was full, with major attitude. A co-worker at the front desk with another party offers to switch rooms, the other party says sure, but Cody says that is not possible or an option. I had no other choice but to take the room with one bed, they squeezed in a roll-a-way bed for my son and my wife, daughter and I slept in the bed. The attitude that the clerk had, Cody was completly unacceptable. Nice hotel, bad, bad, staff with the likes of Cody. Đọc thêm

My experience at the Holiday Inn Express was very good. The rooms were big and the beds were very comfortable. The free breakfast was delicious. Bisquits and gravy were tasty. The woman at the front desk was very friendly and courteous and made me feel very welcome. I would definitely recommend this hotel!

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Every member of the staff that we encountered, from the front desk to breakfast servers to maintenance personnel were all very friendly. The motel was clean and comfortable. I really enjoyed the sitting areas in the lobby and breakfast area as well. We will definitely stay here again!

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This is the only hotel in Cheney, so there isn't much price competition to drive the price down, but for the price, it was nice. I won't hesitate to stay here again.

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We loved this room. We stayed in a room with 2 queen beds, the bedding was super soft and cotton - no polyester roughness - the bathroom was spacious with granite counters and tile floors and we had our own refridgerator and microwave. Wish we could have stayed longer.

wonderful service! georgious rooms, loved everything thank you so much for the fabulous stay that made me want to stay longer

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We were in Cheney for a function and EWU, it was so convenient. The staff was very friendly & professional, rooms clean and comfortable, would stay again and recommend to friends!

posizione limitrofa a strade di grande comunicazione, cortesia e disponibilità del personale, pulizia e tranquillità.