Moonrise Hotel - St. Louis

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Nothing

Great hotel at a great rate! Very clean and comfortable. Cool-looking lobby.

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Considering the rating of the Moonrise, I felt it failed to live up to my expectations. I was charged an early arrival fee, which really annoyed me especially since my room was ready. My room was also not serviced on the second day and only serviced very late on the third day, which was of an inconvenience to me, and meant I had to sit around in the […] foyer to wait for it to be finished off. Didn't like the attitude of the staff very much and will not be returning. Will aim for something in the centre of the city next time to avoid having to wait for the Metrolink, which does not run frequently enough in my opinion. Đọc thêm

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Nice hotel in a trendy side of St. Louis. gets rowdy at night on the street. Perfect distance from Forest Park one of the best parks in America.

Loved this hotel, great stay!

Had a wonderful stay at the Moonrise Hotel. Great staff, very friendly and the place is spotless. It's close to restaurants and shops and Washington University. I will visit again.

very professional, great concept, excellent service and food.

We stayed at the Moonrise over St. Patrick's Day weekend 2012. The main reason we picked this hotel is because of the ample room space and the location. While those were as expected, I do not know that I would return because the security team ruined our experience. We were meeting up with friends from all across the country and had a suite and adjoining […] room at the end of a hallway (with the stairwell on the other side of our room) so we could all hang out together. The first night we were there security came and told us that we were too loud, although no one complained about us. They came back later and threatened to evict us if we didn't be quiet. I was shocked. Even our room service delivery man said that we were not that loud. I have no problem being quieter if we are disturbing someone but we were not! We spent the rest of the weekend terrified that we would be kicked out for simply being excited to see each other again. We paid a LOT of money to stay at that hotel but I will not return. It is a very nice hotel in a great location, so if you are quiet when you are in your room, then this is the place for you. The front desk and room service staff are great but security ruined our entire stay. Đọc thêm

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THE BEST!!!!!!

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Hotel was wonderful. Friendly, helpful service, beyond comfortable bed and unique, beautiful surroundings. Will stay here again I'm sure.

Cool modern hotel, nice neighborhood, close to good restaurants. Staff very friendly and helpful.

Really enjoyed my stay at the Moonrise. Great location which was walking distance to Wash U in St. Louis. Very friendly staff, nice exercise facility and clean comfortable room. Would definitely stay there again

I spent 3 nights at the hotel because it is close to where my daughter is living. I would not stay there for any other reason despite the cool lobby since it is located in the boon-docks (the sticks). The rooms are small and noise from the hall including conversations of other guests and slamming of doors is loud and annoying. This hotel appears to […] be frequented by students from wealthy families who use it for all-night partying. The neighborhood is funky and adjoins student housing. I was kept up until 4 am my last night due to the party going on next door. 2 male students had booked the adjoining room and had girls and friends streaming in there all night long. I heard their voices through the walls, constant slamming of doors, moving of furniture and other undesirable thumps. I am not used to this kind of behavior so I was caught unawares and am not confrontational. When I checked out the following day, I told the management of my problem and they said their policy is that from11pm on, only registered guests are allowed in the rooms. However, the management does not inform guests of their rights and leaves it up to guests in neighboring rooms to enforce this policy. I object to this since this must be a recurring problem from my observation of the neighborhood. Đọc thêm

We stayed at the Moonrise and loved it. The room was so nicely decorated and the beds were amazingly comfortable. The only downside was that we could hear the music coming from the DJ at The Pageant for most of the night. I would stay here again, but just take a small fan to drown out the outside noise. That being said, a big reason to stay at the Moonrise […] is to be able to go out to The Pageant and the other venues, so the noise really can't be helped. We also felt very safe and secure because you had to use your key card to activate the elevator to get to your floor and I think there was only one hotel entrance. Everyone was very friendly, and it was the first time in a long line of hotel stays that I haven't been woken up at 8 o' clock by the cleaning staff (not a happy camper when this happens). Overall, a wonderful stay and there is a good chance we will stay here next time we travel to St. Louis! Đọc thêm

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Great retro style hotel. Close to cool night life. Beautiful rooms. The pillow was a little too fluffy for me, but I always stay here when in St Louis.

all in all we had a very pleasurable stay. the location for us was perfect (near our son's apartment), hotel was clean and stylish. the staff was very sweet and sincere but we had to request that our room be made up twice. we only had drinks in the restaurant but it was also well maintained and pleasant.

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Great Hotel - Great Location

Within walking distance of dozens of restaurants, shops and a very cool bowling alley. This hotel is clean, comfy, fun and has an excellent restaurant. Centrally located only minutes from the zoo and Wash. U. Only a 10 minute drive to SLU.

Great location, nice room, really comfortable bed

Great staff, reasonable prices and cool neighborhood. Make sure to check out Pi - great pizza place across the street. Free parking around back.

I have had 2 stays at the Moon Rise in St. Louis and am convinced that it has the potential to be a great hotel. But for now, in my view - it falls a little short of its 4-star rating. First - why did I pick the Moon Rise? That's easy. It sits on Delmar Boulevard - not far from many beautiful Forest Park neighborhoods - and it's right in the middle […] of "The Loop" with all of the funky shops, cafes, restaurants, and the world famous Blueberry Hill rock 'n roll venue a short walk away. So there's no lack of entertainment and variety nearby. That was my reason for staying the first time. The second stay was motivated by the hotel's excellent rooms and comfortable bed. Despite its over-the-top lunar theme & kitsch - the Moon Rise feels chic and refined. So, you expect comfort and you do get it. The trade-off is that the service level of this hotel has been somewhat compromised. Three examples from my last stay will illustrate my point. First, upon my arrival - I pulled up to the entrance and expected some help from the bell staff with baggage. That didn't happen. The young man on duty was only interested in explaining their valet parking charges and didn't bother to offer to get my bags out of the trunk. Strike one! Despite that faux pas - I consented to have my car parked and so, I schlepped my bags into the lobby, past what may have been another bellman who also offered no help with bags. Not much of a reception for 4 stars. Next, even though I would be charged $12 a night for the valet parking service - when I called down around 7am the next morning for someone to bring my car around - the desk told me that I would have to come get my keys and get the car myself - as there was no parking attendant on duty yet. Hmm. They're charging me $12 a day just to hold my car keys? Strike two! Lastly, I returned to the hotel in the afternoon around 3pm and entered my room only to discover that it was still unclean & unmade. In a busy hotel with lots of guests this kind of thi Đọc thêm

If you are going to the Pageant, it is right next door so is great for location BUT for the price, is not worth the money.

The hotel was Great! Room was really nice, staff was incredibly friendly and helpful, lots of information regarding places to go. Location was perfect for a night and the Pageant and bars afterwards. Restaraunt/bar in lobby was fabulous! Loved every minute of our stay!

I've stayed here 3 or 4 times. Enjoy the hotel & area. Other than the front desk personnel 'too school for school' attitude, pretty good place

Loved it! Probably not a wise choice for families, however a fun place for adults. We were there during the Ice Carnival and enjoyed every minute. Relaxing place, not too far from Midtown and CWE, however after our concert in Midtown on Friday evening, we never left The Loop. Plenty to do right there. I will definitely go back!

Original hotel. Very pleasant staff. The restaurant had very, fresh tasty food at reasonable prices. Comfortable accommodations and great location.

If you are going to stay at Moonrise make sure there is not a concert going on at the Pageant. The hotel gets a little rowdy since it is right next store. My recent stay, believe it or not in January, was filled with a full night of tornado alarms going off. Not fun! Apparently in Missouri, the alarms go off if the conditions are present for a tornado. […] Where as in most cities they go off if a funnel cloud has been sited. As a result most Missouri folk don't pay attention to the alarm. Can anyone say, "the boy who cried wolf?" Đọc thêm

loved it that the hotel was right next door to concert venue and had a good rate . there was and ice ball going on which was fun and the bar / resteraunt was good . definetly would like to return for the roof top bar experience since it was unseasonably cold for it to be open .

We had a great stay at Moonrise. The hotel was very comfortable and clean. Staff was professional and nice. The beds were probably the most comfortable hotel bed I have ever slept in, a nice treat. Thanks Moonrise! See you again next time we are in St. Louie.

Great hotel especially if you are attending a concert at the Pageant!

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I LOVE the Moonrise! It is very retro awesome! And comfortable! Great beds! Great location. Make sure to eat at Pi Pizza across the street!

I really am glad our customer steered me to stay here. Great service, amazing design, attention to detail, great spacious gym, lovely rooftop bar (although it was too cold to use it.) I would definitely come back.

The entire stay was perfect. Room was beautiful and very clean. Staff was extremely pleasant and helpful. Loved the shops and restaurants around the area. If you are looking for something different from the chain hotels this is the place to stay. You will not be disappointed.

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Very nice beds!! Stayed in standard room and thought it was great. Clock with I-phone hook up. Mini- fridge, very comfy beds. Nice hotel all round with contemporary flair. Hotel located next to great shops and of coarse The Pageant concert venue.

Excellent location...warm atmosphere...easy access to Metrolink...overall superb hotel to relax and/or appreciate the local surroundings.

nice place, good location, definately on the stay again list

Very nice location, but may not be for you if you are very sensitive to the throbbing base of percussion in a neighboring live performance venue. Moonrise has a good restaurant, open until the spectacular hour of 3 am, and reopening at 6 am, but failing to rise to the occasion of a delicious breakfast. Lovely staff and service.

This was my first trip back to Delmar Loop since I moved away in 2006 and it was so nice to grab a hotel right in the middle of the action. Moonrise is a block or so walk from the Delmar MetroLink so save money on a taxi from the airport (I think $3.75 now from Lambert to Delmar via MetroLink). Hotel did double-charge us for snacks but they fixed the […] mistake without any problems - very chic place right in the action and right near the 3am bars. Highly Recommended. Đọc thêm