Fairways & Bluewater Newcoast - Boracay

Fantastic service as expected but the hotel was located in a pretty secluded location. Facilities were top notched not to mention that the hotel has two private beaches. Though the best beach is still White beach. Excellent and spacious rooms and transport services provided by the hotel

Nhận xét từ khách hàng thật của Hotels.com

This hotel is huge, but with no amenities. It is marketed as a new interntional class resort but in fact the staff are untrained, and the Newcoast area is advertised but not built yet. The only plus I can say is that the beach is stunning. So only worth it for that. The hotel organized a transfer to Kalibo for us, promising same service as we had received […] n our arrival. We were lied to and had to ride 2 hours in an unaircnditioned bus which was really unpleasant. Also there are no outside line phones and no internet in rooms which is unacceptable. You have to get a bus shuttle everywhere as it is so cut off, but they only run until 10pm, whereas other hotels on the island are 24hr. If you pay for their transfers they are extortionate and they will not warn you. Also there is no information in rooms - you feel totally lost when you arrive as the complex is so big. Really disappointing. Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

stayed in a standard room, was really nice

Nhận xét từ khách hàng thật của Hotels.com

the resort was great, the only thing that i can complain with is that they failed to inform us of any existing amenities in the resort/ they failed to promote the activities in the resort.

Nhận xét từ khách hàng thật của Hotels.com

Had a pleasant recent stay at this hotel. Staff friendly. The hotel is set around a golf course and therefore is very spreadout with transport around the hotel found to be good. Location is very nice just a short tricycle ride or 15min walk on the North side of station 1. Internet was reliable in the lobby area. Normally i wouldnt get an inroom massage […] but the massage lady that services the hotel is VERY GOOD & experienced and at a price less what some massage places downtown would charge. The only thing the hotel could work on is its Guest services customer service which i went to to find out what activities i could do. Pulling out an activities price list that didnt cover everything doesnt cut it and when i first mentioned diving they just tried calling the diving place & booking me in. a bit of information or selling it to me next time would be good (didnt even mention 50%discount on golf for resort guests which i found out on last day). Otherwise stay was good and would definitely recommend this place! Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

the quality of service we had was the best

Nhận xét từ khách hàng thật của Hotels.com

Vị khách này không để lại nhận xét.

Nhận xét từ khách hàng thật của Hotels.com

Very nice hotel and setting,couple of things werent so good though,had no hot water in room for shower,internet didnt work,and breakfast was like a cattle market not enough room for so many people,the pool was stunning and so were the views also the service into town was very good.I would stay in this hotel again.

Nhận xét từ khách hàng thật của Hotels.com

Vị khách này không để lại nhận xét.

Nhận xét từ khách hàng thật của Hotels.com

WOW, I am glad I stayed here. I discovered this place to be, not a hotel, but a resort with several villas located along a golf course, all within walking distance or readily accessible shuttle to the main lobby. Each villa has an estimated 20 rms that include a 24 hour housekeeping staff and security officer dedicated to each villa. Every time you […] step out of your room, you are soon to be greeted by one of the staff with a genuine, "hello sir or ma'am." The security keep a logbook with them at all times and they record every person that comes and goes from the place. I quickly realized a strong sense of security knowing that this place is very well controlled and anybody that does not belong there is quickly noticed. The location of this place is a 5 minute shuttle ride away from White Beach/D'Mall, where it is extremely crowded. For us, it was nice to come to White Beach during the day and leave in the evening and get away from the huge crowds to the peacefulness of our villa at the resort. As far as the room itself, we were pleased with how large the room was. We had 2 double beds, that were like king size beds. We enjoyed breakfast each day. There is a large volume of people show up for breakfast, but we were able to able to get a seat and plenty of food each day. In closing I must say that I will gladly return to this resort on my next visit to Boracay. The value for the price, the friendliness of the staff, the peace/quiet from it's location all scored high with me. Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

very good!

Nhận xét từ khách hàng thật của Hotels.com

total good!very nice!

Nhận xét từ khách hàng thật của Hotels.com

it's very nice!next time,I choose this hotel.

Nhận xét từ khách hàng thật của Hotels.com

good!

Nhận xét từ khách hàng thật của Hotels.com

We stayed 6 nights, and played golf 5 days. The service was excellent. The shuttle service was outstanding; the drivers went out of their ways to accommodate everyone. The food was very good and priced reasonably. The golf course was chalanging with so many sand traps, we enjoyed playing it. It is a beautiful golf course. It is expensive to play at […] this golf course. Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

Hotel was allround exellent. One thing we found straigh, we had to BUY yes buy one set of full sheets including the pillow cases ( two doubles ) because of two coin size stains on one sheet which we later wash off with hand cleaner, hotel forman informed us that this was the house rules. I would have thought this was included in your room fee, very […] odd? PS. We gave the sheets to the house maid. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

Fabulous, wonderful smiling staff - their best asset. General hotel upkeep a little shabby - though when we said our room was not in the best condition we were rehoused in a super new suite. Private beach could do with a cleanup - as could the pool area. Nothing was too much trouble for the staff, who remained cheerful throughout.

Nhận xét từ khách hàng thật của Expedia

We had a great holiday the hotel was lovely, however at the time of our stay they were in the process of building a new reception area and two new restaurants. Any future clients will have an even better experience than us because the new building look magnificent. I would advise anyone wanting to stay at Fairways to book transport from the airport […] through them as this was a much better option and worked out cheaper. The hotel is situated out of the main resort area but free transport there and back are provided every 30 mins throughout the day which was great. We felt like nothing was too much trouble the staff were very polite and efficient catering for our every need. Apart from the fact that the reception area and dining rooms were being replaced and therefor were a bit run down the hotel was extremely clean and well cared for. We would recommend this hotel it was ideal. Staying on Boracay was a unique experience for us from arriving by boat to the transport to the hotel by motorbike and sidecar it was a great holiday would love to go back. Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

The resort was new and beautiful. In fact, it wasn't completely finished, and so we had construction going on all day across from our room. We requested a room that was closer to the main lobby, however when we arrived we were conveniently upgraded to a room by the road, far from the lobby, pool, etc. We had to take a shuttle every time we wanted to […] go back to our room, and this wasn't convenient. The buffet was made for Asian tastes- spaghetti, rice and salad for breakfast... Also, we booked a jet ski tour through the hotel. The staff said it was suitable for 2 people and we paid. The arranged for a guide to meet us at the beach. When we got to the beach we were not met by anyone, and we had to wait for over an hour, and were only able to get answers after speaking with the local police on patrol. Finally after another group took us out, we were told that only 1 person would be able to ride the jet ski. I let my friend ride the jetski, as I'd ridden one many times before, but it was a big disappointment for us. When hotel staff were told about this they said they would contact their manager, but nothing was done to compensate for this bad experience. Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

Place was great!!!!

Nhận xét từ khách hàng thật của Hotels.com

Very helpful and friendly staff including the trainees. The room were very good and the golf course exceptional and quite difficult. A bit far from the action if that is what you are after but shuttles every hour help to minimise that issue. Usually about 10 minutes to D Mall. The guests seem to be overwhelmingly Korean families or couples.

Nhận xét từ khách hàng thật của Hotels.com

This was a birthday and pre-birthday trip for me and my sister. We were given a huge room in Villa Maria. The place is lovely and relaxing, though for some parts, there is construction, however, it's kept to minimal intrusion. The shuttle service was very efficient to take us from villa to lobby and same applies to shuttle from resort to D'Mall. The […] staff were all accommodating, smiling and assisting us whenever we need assistance. The resort is upgrading as seen on the main entrance, there is a huge construction they say as the Grand Lobby and new rooms as well on that building. The food is good, especially for Filipino taste like ours. We liked the service by the servers as well, all very hospitable. The beaches, as they have 2 of them, are good and well kept, however, due to heavy winds, are also hard to maintain. We understand that, as we also experienced strong winds and breezes. The rooms, spacious, luxurious and designed ergonomically. We also liked that they have good bathrooms and the amenities are complete. Housekeeping asks cleaning up most times and they are very friendly and honest. Activities are available in the property: 2 swimming pools, the beach, there is a Zorb and zipline and we saw some guests using the segway too. It was really a fun place to be as well. Given another chance, we would definitely come back and bring more family and friends over. We enjoyed the resort so much that we wish we could stay longer next time around. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

I booked this trip because it was a resort in Boracay,home of the best beach in the world. I was disappointed. The rooms are just basic, nothing special. No luxuries. The bed was hard and I woke every morning with a sore back. They do have a pool and private beach, but they have no activities you can do at the resort except golf. Many of the buildings […] are run down. They are updating, but it might be a couple years before everything is refurbished. One word that sums up the resort....CHEAP! Cheap furniture, dining ware, towels, sheets, curtains, etc. Everything at the hotel is just basic. I realize this is a 3rd world country and if your used to living in poor conditions all of the time then this would all seem pretty nice, but not by American standards. We wanted to have a late night snack and some drinks one night. We got to the bar at about a 9:50 PM only to find out they closed at 10PM. I'm on vacation at a resort and the bar is closed at 10 PM? Really? Away from the hotel every step you take you are harassed by someone wanting to braid your hair, sell you some trinkets, get you to come to their restaurant, or get you to rent a Jet Ski, ATV or take a boat ride. It is impossible to just have a nice quiet walk on the beach. I would not recommend the hotel or even going to the island of Boracay to any of my friends. It's not worth a 24 hour flight just to see the beautiful beach. Go to the Caribbean or Mexico. They’re closer, cheaper and nicer. Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

Very nice place to stay. Staff was very friendly. Clean rooms. Good transportation to main beach in station 1. Will recommend to others.

Nhận xét từ khách hàng thật của Hotels.com

It was a pleasant experience for us, from accommodation, hotel staff and food. No issue just keep up the good work and contonue giving good service to your customer and rest assured people will always want to come back to your hotel!!

Nhận xét từ khách hàng thật của Expedia

The staff at the lobby/reception took a while to understand our queries in English. The activities reception staff gladly offered to call back regarding our question on bike rental rates but we did not receive the information while dutifully waiting in our room for the call to come. Security guards were friendly and helpful, greeting us every time we […] left our room and offered tips on how to get to places and where to visit. Shuttle service was not timely as stated in the schedule but drivers offered to drop us off at the lobby or right to our block as requested. Hotel cleanliness was lacking as I watched a hotel staff spray sanitizer or pesticide on the lobby cushions to chase off flies. Room was kept clean but perhaps due to lack of ventilation, the room and toilet had some smell when we first checked in. Drainage of shower was not good and water often collected during shower. Room was comfortable and quiet for restful sleep. One bad point was that we were only provided 2 complimentary bottles of water on our first day and not the 2nd day for our 2 nights of stay there. Would be good if there was shuttle for other popular destinations as well, or clearer signs to lead visitors to other recommended places to visit such as Mt Luho, Puka Beach, Bulabog beach etc. Lobby and reception area were overly crowded, rowdy, and breakfast area lacked seats to accommodate all guests. Would be better if hotel provided free wifi, at least at the lobby area. Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

Vị khách này không để lại nhận xét.

Nhận xét từ khách hàng thật của Hotels.com

Vị khách này không để lại nhận xét.

Nhận xét từ khách hàng thật của Hotels.com

This development has a great location, with its own beach and golf course. The restaurant and onsite service could be better - there are much better options in the nearby town.

Nhận xét từ khách hàng thật của Hotels.com

The hotel is located in a peaceful environment adjacent to a nice 18 hole golf course. Good stay for golfers. The hotel is fairly well kept and the staff is nice. The meal service in the hotels only outlet is mediocre, but ok. If you want a nice restaurant, you have to look for it at D-mall and White Beach - the hotel offers shuttle service there every […] hour. Or take a tricycle (100 pesos). On my visit the hotel was quite full. During breakfast it was very crowded, and hard to find a table. If I came late, the best food was gone. The staff is friendly. At check out I got a slight feeling of an extra hand in my pocket. Check your bill carefully, beware of additional fees, and do not accept everything they claim. Overall a quite nice experience. Would I go there again? Maybe to play golf. Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

It was one of the worst hotels in my life.For finishing, when I asked for the complain book, they give one fake, and i could not do nothing. Very very bad

Nhận xét từ khách hàng thật của Hotels.com

The check-in was quick and efficient. We were allocated a basement room that opened onto a lawn area. However the room was a little dark and when we first arrived it smelt like it had not been used for a while and was not very pleasant. Storage in the room, especially hanging was limited. The room safe didn't lock, but was fixed quickly. Overall the […] room was OK. The whole resort is very big and a site map would be useful. On the plus side every member of the staff was friendly and courteous, the overall setting, the beach, pool etc were beautiful. The on site shuttle service worked very well. The resort is perhaps 2 or 3km away from the main Boracay beach area, but hourly hotel shuttles to the centre of the 'action' didn't restrict us at all and taking a tricycle ride back after the last shuttle at 10pm was fun and there were on-site shuttles when we arrived back at 1 or 2am!!! Đọc thêm

Nhận xét từ khách hàng thật của Expedia

NICE STAY AT A FAIR PRICE THANK'S TO THE PROMOTION. GOOD VALUE

Nhận xét từ khách hàng thật của Hotels.com

Don't let the lobby area fool you, the rooms are much more modern. The hotel grounds are very spread out but there's an available shuttle always to help you get around if you aren't as mobile. Walking is great too. This hotel is very north of the main white sand beach so you have to shuttle to the middle part of the beach the but the hotel makes it […] very easy and frequent. I was a bit bummed not to be right in the action (those hotels weren't available) but members of my family enjoyed not being in the middle of the hustle and bustle. You can also take a tricycle to a northern part of the white sand beach for dirt cheap and walk along the beach. The kids and grandparents very much enjoyed the two lovely pools as they have an amazing view of the ocean. It's the eastern side of the island so it's a bit windy but gorgeous nevertheless. The staff are plentiful and very pleasnat and accomodating but can be overwhelming if you aren't use to it. They quickly learned my daughter and nieces names which was a very nice touch. The restaurant food wasn't anything to write home about and they couldn't seem to time the food to come out simultaneously. But the breakfast buffet was more than sufficient for everyone's tastes and complimentary for two people per room. The bar doesn't know how to make a good cocktail but I found that to be true throughout the Philippines island. I learned unlike us lushes founds in America a lot of counties don't put a lot of emphasis on alcohol. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

If you don't like crowds and are looking for a quiet beach to relax, this place is good. The biggest problem with the hotel is the food, it is terrible and you are forced to go into town to eat lunch and dinner. A small annoyance is that the hotel does not provide any new toiletries beyond the first set of shampoo, soap... and you are forced to go into […] town to buy bottled water, shampoo, soap and others as you run out at the most inconvenient times. No free internet. Seems like the hotel owners or management have forgotten than good service extends beyond the initial booking of the room. The hotel has two pools and most people are not told about or don't find the larger pool hidden down by the beach. You get half price on golf if you are staying at the hotel but you have to ask for the discount as they do not tell you up front. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

When we first arrived at the hotel we had a little problem with checking in but the issue was quickly taken care of by the desk manager at the check in counter. The staff was very friendly and willing to help you with any issue or question you may have. WARNING, the tricycle drivers make up there own rates. On one occasion my wife and I took a tricycle […] from the hotel to the mall in town. It cost 70P and when we started to take a tricycle back to the hotel the man wanted a 100P. When we asked why the change in price within 2 hours, he agreed to the 70P. It seems if you are an American and in the Philippines the price always doubles with taxi and tricycle drivers, unless you know the rates and challenge the unfair targeting of foreigners. The beach at the hotel had a little rubbish but was overall clean. Overall, good hotel and not over priced. A nice place for a couple or a family retreat. Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

Hotel is the biggest hotel resort on the island and after the first enterance into the room, you will see that the hotel is not new and condition of the room could be better for that price and for that rate of the hotel. Our beach was almost all the time full of garbage and every day we drive for 10 minutes with shuttle to the white beach, which is […] the most beuatiful beach on the island with everything you need (good bars, restaurants, hotels...). Đọc thêm

Nhận xét từ khách hàng thật của Expedia

good private beach,, nice view.. clean place...bed too soft for a guy with bulging disc like me... and maybe chinese prefer also a bit harder bed...

Nhận xét từ khách hàng thật của Expedia

everythings you can wait from an hotel :kind and smily people . Everybody say hello , calm good organisation never wait very nice studio away from crowdy zone but no matter because hotel shuttle very well organized. I ll come back here if come back to Boracay

Nhận xét từ khách hàng thật của Hotels.com

Resort is huge with free shuttle service which is prompt and courteous. This place is amazing, great value for the money. Private beaches and a few very nice pools to swim and relax in. I would highly recommend staying at this place to my friends and family.

Nhận xét từ khách hàng thật của Expedia

Boracay,{ though is definetly over rated.} Beaches are worn out,crowded,smelly. Any place else is better. Palawan is a nice place.

Nhận xét từ khách hàng thật của Hotels.com

Vị khách này không để lại nhận xét.

Nhận xét từ khách hàng thật của Hotels.com

The hotel is a large complex of villas so you can take long walks to get to the restaurant or pool or ride the free shuttle cars that drive around the resort. The hotel is far from the central beach district of Boracay so you need to ride the free hourly shuttle to the main town where the restaurants are. Beautiful quiet area and very nice pools and […] private beach. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

There are some great qualities about this hotel, the golf course, pools, private beaches and security, free shutlles to and from the resort on the hour until 10pm. The down side is some rooms dont have phones so in our case we would have to catch a shuttle to the lobby( we were almost a kilometre from the lobby) as it is a very large area and we were […] right at the entrance. The staff seem to know nothing about what occurs or where anything is outside of the resort complex and the beautiful beaches were littered with rubbish considering there is an over abundance of staff. There are alot of extra charges wifi, towels if you choose to leave the resort for excursions, the golf course, room service, penalty charges if you stain or damage the bed or bathroom linen, their transportation outside of the shuttle runs are 3 times more expensive. We went to the spa and it was closed but a lady in the office next to it came out and got us a list of services that had no prices and said to choose what we wanted done and she will get back to us with pricing and organise for staff to come in. Overall we were quite disappointed Đọc thêm

Nhận xét từ khách hàng thật của Hotels.com

Vị khách này không để lại nhận xét.

Nhận xét từ khách hàng thật của Hotels.com

my friends and I had a great time staying in fairways and bluewater hotel in boracay. The staff were very friendly and accomodating to our needs. breakfast buffet was good although food at the restaurant a little bit expensive and we waited for a long time for our order. the pool , private beach ,shuttle and the view is a plus. will definitely stay […] in fairways again in the future. Đọc thêm

Nhận xét từ khách hàng thật của Expedia

This was an amazing hotel. From clean and comfortable rooms to the friendliest staff I have ever had at a resort! The guest service desk helped us set up everything we wanted to do. They had great food and drinks as well.

Nhận xét từ khách hàng thật của Expedia

was a lovely place to stay.the room rate is just right for the size of the cottage which is like a complete house, with its own kitchen, dining room.

Nhận xét từ khách hàng thật của Expedia

great time, glad they offer a free hourly shuttle to local attractions

Nhận xét từ khách hàng thật của Hotels.com

The hotel looks lovely on the net, but the rooms weren't very clean mostly the bathroom needed attention. The beds were a little more comfortable than another hotel we had to leave because of false description. The pool needed a good scrubbing, the spa wasn't available when required, breakfast was rubbish, coffee was just warm the so called juice wasnt […] worth drinking. Very disappointing. We had breakfast twice out of 10 days. We went into white beach and found a great cafe for brunch. The staff were very nice, the shuttle drivers were great. The shuttle only runs every hour, it's not enough needs to run every 20 mins. I wouldn't recommend this to anyone. I would advise people to spend a little more and go elsewhere. Also secruity was everywhere and it felt like we were being watched all the time. Đọc thêm

Nhận xét từ khách hàng thật của Expedia