DoubleTree by Hilton New York City - Chelsea - Bang New York

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Our first time at this property. The location is terrific especially for anyone arriving via Penn Station. Easy transport using underground and a great place to walk around wand enjoy NYC sites, smells and shopping. The staff...TERRIFIC. A very accommodating group of people over the three days of our visit. Our only complaint, weather created some issues […] and we didn't have an mbrella, since we left our room in mid-morning, the hotel was already out of umbrellas and later, when we returned, they were able to offer one however, it was not a great option and hoods worked better. We. Enjoyed our stay, regardless. Next time, will remember to request a room with a tub. The bathtub ales for a nicer getaway, for us. Đọc thêm

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Great

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Everything is great except the room is too small, the utilities are not as good as a standard 4-star hotel.

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Hotel clean, staff very friendly and helpful. Close to subway, walking distance to fashion district, Empire State Building and Madison square garden. My only small complaint is there's only two elevators to access 20 something floors. A little slow at times. I would recommend hotel for a couple or small family.

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Great stay, great staff, great location!

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You can't beat the location of this hotel. Just blocks from Penn Station, Harold Square, Empire State Building, etc. I only stayed one night but I will be back. The breakfast in particular was very satisfying and the omelet option was a nice surprise.

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The hotel is in close proximity to Penn Station so if you are taking the train, it is a great place to stay. Walking distance to everything! Although the rooms were small (it is NYC) they were clean and appeared to have been recently renovated. I would stay there again.

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Room was small but what do you expect. View was terrific and the staff was helpful. We'd stay there again. It was very close to a subway stop.

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We had an awesome stay at the hotel with VERY convenient parking across the street for just $22 per day. Aside from the occassional elevator wait (there are only 2 for the 27 story hotel), we couldn't have asked for a more incredible experience! We were placed on the 21st floor and had a great view too. Would def enjoy staying here again!

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awful. the trash company pick up trash in front of the hotel every morning from 12-3am. The bathroom was barely cleaned every day. We booked 2 rooms and they couldn't put us on the same floor.

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For a girls shopping weekend in NYC, this location was great as it was in the midst of the fashion district. However, if you needed to get anywhere, plan ahead, as getting a taxi was quite taxing. If you have a late check in, they may not honor the room type you paid for. We called ahead to let them know we were landing @11pm and confirmed the room […] type and high floor level request. Upon arrival, all bets were off. It wasn't until the next day that the manager moved us to what we initially paid for & offered complimentary breakfast to make up for the inconvenience. Đọc thêm

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Good location- weekend parking on the street- small rooms- yummy chocolate cookies-

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Room was small, the air condition was crazy but location was really good. Not much more to say about that.

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Good hotel in decent location. Its especially easy to get to once you leave the airport. If you are brave, take the train to Penn Station and find your way from there!

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great staff very friendly

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Ideal spot for New York City. Metro close, walking distance from Times Square.

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The hotel is very clean, the staff helpful, and an easy location to get to many areas of the city quickly.

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Good parking rate, decent location, reasonable rates. Free internet! Great for those who've been to NYC and know where they want to go and what they want to do. Not for first time visitors who want that "NYC experience" Away from all the heavy tourist mayhem but stil easy access to everything we wanted.

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Very nice- walking distant to all our needs

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I usually stay in another hotel. I was surprised about the quality of service of this hotel. The front desk personal are very nice, the rooms are clean, beds confi, bathroom very clean. I like it. I usually stay at more expensive hotels, but now this one is one of my top choices in NY. Dont hesitate to book it. I stayed in the 2nd floor, was afraid […] it would be noisy, it wasnt. I loved that it is in a quiet street VERY close to everything, uptown and downtown. very satisfied Đọc thêm

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Booked 2 rooms, supposed to be next to each other, one was on 2nd floor, one was on 11th floor, paid extra for a "city view", see 2nd floor room..OK, to be fair we could see out the dirty window. Elevators took forever, stairs took you outside. Staff did not care our party could not be together. Realizing we were in NYC, there should have been coffee […] in the lobby, not just the restaurant. Did not book this at the last minute, was booked in early January which makes it so hard to believe we could not have adjoining rooms, or even rooms on the same floor. Travel a lot, will not book this way again! Đọc thêm

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Friendly staff let me check in early, which was much appreciated. Room has all necessary amenieties and is in a quiet neighborhood. Close to Penn Station and Empire State Bldg. Convenient for anything in Chelsea. Good value, would stay again if need to be in this neighborhood.

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Stay was very good, bed was extremely comfortable. Location from Penn Station is great. Nice restaurants all around. Staff is polite.

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Doubletree, in my experience, is a pretty consistent experience. I did have two small issues with this location however. First, the sheets in my bed had some black smudges on them, like they hadn't been washed prior to my arrival, so that was gross. The rooms were very, very tiny, even for new york standards. The location is inbetween busy roads, so […] its hard to get a cab right in front of the hotel. Other than that, its location was great because there are a ton of good restaurants in every direction. There's a great little sushi place on the same street. Đọc thêm

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The staff was very nice, security good, welcoming cookie excellent. The in-location, while lacking in ambiance, had an excellent hot asparagus soup, and simple but adequate happy hour fare. Very clean, very comfortable room. We only have one complaint. There was not a single blanket in the room. Not on the bed, not in the closet, no where. I can see […] having to call for an extra blanket, but to have NOTHING on the bed but sheets is ridiculous. I have never seen such a thing. A very comforatble bed, but without a blanket. Brrrrrrrrr.... Đọc thêm

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Possibly the most comfortable bed I've ever experienced at a hotel. This hotel is ideal for business travel as it's right in the middle of Midtown. I'd consider staying there again.

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Great stay, satisfied with service. Stayed for one night for a business trip during the week - hotel is facing 29th street so it's nice to not have the avenue noise. Choose a room on a corner of the building if you can (you will not have another room on the other side of your bed) - my room was pretty quiet and I got good sleep. Great rate for the neighborhood […] and convenience to my office. Đọc thêm

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I requested 2 double beds and a room with handicap facilities in the bathroom, we could only get a queen size bed with a rollaway. It worked as the handicap facilities were perfect. The room was a little smaller than I imagined from the pics, the people operarting the hotel were friendly, helpful,and gracious.

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This was a perfect location for the meeting I was attending. The staff kept the place safe, clean, and friendly. It was a good value for the location & convenience.

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