3,6
trên 5
Tốt
(27 đánh giá)
(Điểm trung bình của khu vực xung quanh
4,0)
Xếp hạng của Khách hàng trên Hotels.com
Xếp hạng của Khách hàng trên Hotels.com
Xếp hạng của Khách du lịch trên TripAdvisor
I called Hotels.com and made ONE reservation for two suites. I had to use my credit card 3 times just to check in. Two days later they called me at home... as they had only charged me for one room and yet they gave us two room keys. I had a friends name added to the reservation as he would be there first and could get into a room while he waited for everyone else. He was not allowed to get a room key as they couldn't find the information. We were also not informed of getting a parking pass for our stay and received a $35 parking ticket which I had to appeal online the next day. Our stay was fine, but I have never had such problems from just a simple hotel stay. VERY VERY disorganized!!! bởi khách hàng của Hotels.com vào 13/05/2013