Hotel Chez Swann - Montreal

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Everything was great, service was awesome. My girlfried loved the shower!

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close to shopping, metro stations and crescent street - bars/nightlife. Small boutique hotel, trendy, comfortable, clean, quiet. Our stay included free continental breakfast at the restaurant downstairs. You could walk to the nearest metro station to explore montreal. You could also walk 1 - 2 blocks for shopping at regular stores and some high end […] stores. A couple of blocks away is crescent street - the english speaking nightlife area... some good restaurants and pubs. The museum of fine arts is also a couple of blocks away. Hotel does not have its own parking, so you have to pay to park at a garage located on the same street. You could also try Stanley park on Stanley street which is just one street over from Drummond st. We happened to be there on the weekend, so paid 50$ to park from Friday evening to Monday morning. Also there is some construction going on right next door to the hotel, so if you are there on the weekday, getting into or out of the hotel will be slightly inconvenient. staff is friendly, helpful and willing to offer ideas on exploring the city. Room otherwise was comfortable with a large king bed and free wi-fi. Đọc thêm

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Thank you...this place was just perfect for our trip..the room is just beautiful..the bed size,the shower,and the bay window were perfect,thank you for a great experience

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We stayed in one of the Suites on a long weekend trip to Montreal. On first glance the suite was beautiful. However as we settled in, the cleanliness became an issue. The bed was clean and very comfortable, but sitting on the window seat, we notice an abundance of hair and dirt on the seat and sill. I had dropped a ring in the bathroom, and when I picked […] it up, I saw a LOT of hair and dirt under the sink. The shower tiles/floor could use a serious cleaning of the grout. Having no fridge in the room was a bit of an inconvenience, especially when they provide water (I guess people like it warm?) but the reception desk was very prompt and courteous in bringing us ice from the bar. Great location, close to great restaurants, shopping, and a nice stroll to Old Montreal. I'd recommend the hotel, BUT recommend checking it for cleanliness when you check in... if management reads this, perhaps get your maids to do a better job on the floors and window seats! Đọc thêm

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I have been struggling to describe the aesthetic of Chez Swann for about a week. The closest I have come is minimalist, avant garde interpretation of Versailles. Not necessarily my taste, but taste aside... the service was wonderful. Every single person we spoke to went out of their way to offer advice. One employee even invited my boyfriend and I on […] a picnic. (We politely declined, having already made plans.) In addition to service, the beds were comfortable and the rooms were spotless. Would definitely consider returning on my next trip to Montreal. Đọc thêm

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This hotel was very convenient to everything we wanted to see. There is a Metro stop just 2 blocks away, and many attractions are within walking distance. The staff was friendly and helpful. This boutique hotel is delightfully funky in decoration, and the room was very comfortable. Not being early risers, we found the skylight in the room woke us earlier […] than we wanted, but the accommodating hotel staff provided us with sleep masks that helped with that problem. The restaurant on the premises serves very good meals as well as a pleasant continental breakfast. Đọc thêm

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Only issues I had were the pillows were quite hard, and the TV was mounted to the wall and not really watchable from the bed (there was no other seating area). Bathroom/ shower facilities were great, location and service was great and it is small so very little interior hotel noise.

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The parking is'nt easy to reach.The room is'nt that clean and could be repaired (bathroom). The carpet on the floor was'nt clean.

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It's truly a lovely hotel with exceptional service. However, my room was on the second floor facing the alley. The alley where the adjoining restaurant keeps it's garbage. Well into the late night/early morning staff were going out to dump garbage, smoke, etc. Made it very difficult to sleep. If you get a choice, ask for a room that does not face the […] alley. Đọc thêm

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Absolutely no complaints about it. Great rooms, awesome bathrooms, comfortable beds. I was in room 303 and really have nothing bad to say about it. I don't know if I would pay the full price but with discount on hotels.com it was definitely worth it. I would definitely stay there again.

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The location is perfect, the restaurant downstairs is excellent the problem is the hotel, maybe if you are 25 years old or less you might enjoy this place more than us. They miss the basic of hotel service like regulate the temperature in your room ( way to hot and there is nothing you can do about it) no mini fridge for keeping some cold water or else, […] no kettle if you want to make some tea etc... Also I don't know if they had a service done for the entire hotel but the smell was awful. Basically not for us and I suspected a lot of good reviews come from the staff or the owner! Đọc thêm

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Everything was wonderful with the exception of a sewer type smell that hit us in the face whenever we came in the room. We opened the windows, but this would not work if the temperature was below freezing.

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Good hotel, good service. the room we stayed in (3rd floor) had this beautiful sky window, i guess you can call it that?!. romantic at night but if way too bright during the day. not a good thing if your planning on sleeping in.

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Staff were professional and helpful. When I arrived, a couple registering in front of me seemed to be in a peculiar credit card situation and the receptionist was as patient and helpful as could be. I had stayed there before and the room was comfortable and clean-- full valued for the hotel.com rate, although I feel that the rack rate was excessive. […] The exterior is unprepossessing, especially compared to the nearby Mount Stephen building, and the hotel.com sheet referred to a city view, but it was more like a view of a parking lot-- however, the interior is dynamic and up to date, while still being cosy. Breakfast in the nearby café, which can be entered directly from the lobby, was continental but fine. Đọc thêm

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Love the atmosphere (boutique type of hotel) staff was friendly small quiet hotel would def book this place again when we head back -love the super sized bathroom & shower stall

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overall very nice hotel,little bit noisy,great staff,decor

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Best location, close to shopping on St. Catherine's St., 3 blocks from the Bell Centre and nightlife on Crescent St. Staff were very friendly, breakfast was good (bread & pastries, coffee/tea, juice, cereal, yogurt, fruit on some days), the room was large and has very modern decor (the shower wall is a window that looks into the bedroom!), bed was comfortable, […] WIFI worked without issues, the bathroom was spacious and shower had good pressure, only reason I didn't rate the cleanliness higher was that when we checked in, there were some glass shards on the bathroom floor, and the corners of the shower needed a scrubbing, other than that everything was perfect. Đọc thêm

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This was a beautiful hotel and great location! I will definitely stay here again.

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The room was so clean when we first got there, and everytime we got back after a day on the town! The bed was very comfortable, the bathroom was spacious and luxurious, and we loved the window to the shower, and the multiple shower nozzles. Loved. The employees were all so nice and helpful, and we talked to one of them for a bit. It was an amazing stay, […] and the perfect location. Right downtown! We couldn't ask for a better hotel. And the soaps and shampoos smelt divine! Đọc thêm

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The hotel is small yet stylish and trendy. Day time manager was a little snooty otherwise was in a great location. The room was excellent great king bed LOVE the double shower.

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Best hotel for the price ive ever stayed in.. Saved over 100$ a night perfect location next to sheraton great rooms very clean and friendly.. No ice machine was only negative would stay again

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Went away for 3 days this past week. It was a great stay hotel is in a prime location, great look, great overall experience. Would recommend to everyone.

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Wonderful boutique hotel! My husband and I enjoyed the stay very much - the hotel staff were very helpful and friendly. The location of the hotel is within walking distance of several shops (boutique and chain stores) and restaurants. Underground Montreal isn't too far away either. The room was clean, and the best part was the dual shower (which is […] why I'd say it's good for couples!). Complimentary wifi is available. There is no room service, although there is a full-service restaurant adjoining the hotel. Taxi service is easy to get, since the hotel is so well located. The noise level during our stay was normal. Sometimes we could hear some guests in the hallway laughing loud, but nothing to the point where we were disturbed by it. I would say if you're looking for something a little different, give this place a try! Đọc thêm

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It really needs some attention to detail. There was lots of dirt in the corners and bathroom, and some strange containers with black liquid under the bed. The shower which looked really cool was as functional as it should be. Also we didn't have a window to outside which we would have loved. Staff was nice though. And the location was good with easy […] access to the metro. I don't know if we would stay here again. Đọc thêm

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very clean hotel....staff was friendly and helpful...rooms were big and loved the decor....only complaint would be the complimentary breakfast. i would recommend this hotel to anyone.

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Okay but noisy

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the big problem with this hotel is the noise! It is located in an area with lots of noise in a way that you cannot sleep even till 2 am!

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It is a gorgeous hotel that is walking distance from practically everything. The room was modern and clean and the staff were very friendly and helpful.

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Great all over experience. Staff were very helpful, room was attractive, the bathroom immense. When we compained about the noise from music from the restaurant, they resoved the problem. Site was conveniently near the subway entrance. Concerned about the steps leading from the sleeping area to the bathroom, so we left on the step lights, and that was […] OK. Recommend this hotel very highly, and send thaks to the front desk clerks. Sorry it took so long to respond! Đọc thêm

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Overall, we had an ok 1 night stay. Its just a small boutique hotel. The room was very comfortable and loved some of the funky decor especially the shower and was in a great location, but the hotel did lack some very basic amenities. For example, the room had no fridge and there was no room service. Being an old building, the floors were very loud, […] and we could hear people walking around upstairs and besides us. The free breakfast was very small and limited, but actually quite nice. Considering the price, I would rather stay in a larger hotel nearby. Đọc thêm

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This hotel is a great hotel downtown Mtl. Great value for what you get. Unfortunately, there are a few things that I wish they had changed since the last time I was there but... it never happened. Windows are in very bad shape, sound proof is really bad ( you can hear the slightest noise on the corridors) and the continental breakfast is by far the […] worst breakfast I ever had in a hotel. Two years ago, at least they had Nespresso machine to compensate the lack of selection for the food... This time, not even that. If you get to the restaurant by 9am, you will almost have to split the food with the other guests. And... decaf is not included on the continental breakfast. You can have it, but you'll have to pay for that. Đọc thêm

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I really loved the style of this hotel. It's so different from any other hotel i have stayed in and it's beautiful. I am surely going to return to this hotel for another stay.

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We really liked the hotel location - so close to St Catherine and many restaurants, clubs and pubs. The staff was phenomenal and accommodating. Very clean, comfortable and spacious - bathroom was huge!! We only had 2 issues but odds of someone else experiencing are low. One morning (7am) we were woken up by a large machine knocking down the building […] next door. Our beds were literally shaking with every loud boom. The staff was just as appalled as we were but not something they really had control over. Other than that one morning, the other days were very quiet. Second problem was the A/C unit starting pouring water out and became unusable for the last night. No other rooms available to accommodate us and the window was not able to be opened so it was a bit warm/stuffy in the room. But staff responded quickly and tried to help as best they could. The staff overall was excellent. Would definitley stay here again. Đọc thêm

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To much noice coming from retaurant until 11hres.Somebody left the room temperature to 79f before me...Was very very hot...Nice room, confortable bed. Tub would be nice. Nice breakfast in the morning.

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Perfect location, just off of St. Catherine shopping strip. Convenient access to subway. Chic & hip design. Unique furniture and artwork. Wireless is free, but signal was poor in the evening and night-time. Breakfast included. Pastries & cereals - no hot food - but good quality. Indoor overnight parking is a short block away. Busy lot but safe. Expensive […] for overnight. Shower is glass enclosed and see-through to bedroom. Can be covered with curtain, but can still see shadow of person showering (cool for couples, may be inappropriate for families). Đọc thêm

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The hotel style and feel were awesome. huge shower with two multi head showers. only one worked , nothing done about it over the two nights we stayed. Condom wrappers in the waste basket of the bathroom mentioned to front desk at the same time as the shower. told it would be taken care of never was either. if not for these two things it would have been […] perfect. Đọc thêm

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