ESH Executive Style Hotel - Rome

We stayed for 6 nights in the ESH hotel and cannot fault it apart from the service of the staff. You would think it was a chore for them to smile! Plus on arrival after waiting over 20minutes while the desk clerk chatted away to someone in Italian, he informed us that our room was not ready and to come back in 40mins. When he finally called us to give […] us our room key, he never got anyone to help us with our bags, he never told us where the lift was to our room, never told us what level floor we were on, never told us the time for breakfast or where it was and never told us our check out time. These requests come as standard. He wasn't rude, but in no way helpful. On check out we were served by a woman who was alot nicer in comparison. The rooms were spotless and had nice contemporary decor. We never ate in the restuarant apart from breakfast, which was lovely. The bar and restuarant are brightly lit, with no music, which doesn't really create a nice atmosphere, but these are minor complaints. The location was one of our biggest concerns given the reviews we read. But the bus (which is quite frequent) is literally outside the hotel or it is a 10minute walk to two metro stations. It takes about 10minutes to get into the city centre by public transport (just avoid rush hour, we found out the hard way! :-) Overall i would most likely stay here again. The only improvement would be that some of the staff should take some lessons in customer service and be alittle friendlier :) Đọc thêm

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I suggest the manager to think about the following issues: 1- Putting a jug with two cups in each room. 2- Tea or coffee maker or at least water boiler. 3- Iron somewhere in the hotel and air conditioner in the bath room. 4- Improving the quality of breakfast by adding more fruits and ... Apart from above mentioned items, we were happy with every […] thing. Đọc thêm

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First impressions of the hotel were excellent but it became worse. We booked a standard double room but were accommodated in a splitted family room. We heard everything through the connecting door (more so there were Italians) - not an experience we expected from a 4 star property. We complained, but the staff was not helpful. The room itself was nice […] and very modern, but that noise ruined our stay in the hotel. Unfortunately the hotel is serving italian breakfast which consisted of poor choice of low quality products. Hotel location is not bad - 10 min. walk from metro station and next to bus stop. Đọc thêm

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Un hotel veramente bello! Moderno e nuovissimo, con tutte le camere dotate di tv 32 pollici e un arredamento davvero di classe! Wi-Fi internet a pagamento, colazione ottima e a buffet (molta roba anche se unica pecca le macchinette per la caffetteria)... Zona Aurelia, vicino Vaticano ma in quartiere davvero tranquillo. Fermata bus proprio davanti e […] a 4 fermate dal metrò. Possibilità di raggiungimento del centro in circa 30-40 minuti. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Ruhige Lage, Bus (Nr. 881 oder 98) hält direkt vor dem Hotel und bringt einen direkt zum Vatikan und zur Altstadt (15 min). In der direkten Umgebung ist allerdings sehr wenig los. Das Zimmer und Hotel waren zu 98% sehr sauber. Der Service war sehr zufriedenstellend. italienisches Frühstück wie erwartet nicht besonders und jeden Tag das Gleiche! aber […] 3 Tage war es akzeptabel. Transfer ohne Metro von T. Ostiense mit Bus 280 bis zum P. de Rovere, 1 min zur anderen Haltestelle zu Fuß, und mit obigen Bussen direkt zum Hotel. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Ruhige Lage, Bus (Nr. 881 oder 98) hält direkt vor dem Hotel und bringt einen direkt zum Vatikan und zur Altstadt (15 min). In der direkten Umgebung ist allerdings sehr wenig los. Das Zimmer und Hotel waren zu 98% sehr sauber. Der Service war sehr zufriedenstellend. italienisches Frühstück wie erwartet nicht besonders und jeden Tag das Gleiche! aber […] 3 Tage war es akzeptabel. Transfer ohne Metro von T. Ostiense mit Bus 280 bis zum P. de Rovere, 1 min zur anderen Haltestelle zu Fuß, und mit obigen Bussen direkt zum Hotel. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Très bel hôtel 4 étoiles. Chambre très spacieuse, salle de bain très spacieuse (douche à l'italienne !). Petit déjeuner international très complet. Un seule chaine de télé française : arte. Hôtel bien desservie (1 arrêt de bus : numéro 889) toutes les 10-15 minutes qui mène au métro Cornélia. Cet hôtel est très correcte et je le recommande, le seul […] bémol serait sa situation, un peu à l'écart de la ville, aucun restaurant à proximité. Đọc thêm

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El hotel esta bonito, y si alquila un carro esta perfecto de no ser asi es muy largo de las principales atracciones de Roma. .

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Valutazione positiva, per il prezzo e il rapporto qualità. E' evidente che vogliono puntare in alto, che vogliono essere un 4 stelle vero..ma ci sono delle accortezze che andrebbero prese sul serio. LA COLAZIONE: le cameriere burine che ridono e scherzano tra di loro, quando magari tu avresti bisogno di un aiuto. Il cibo è comunque buono, anche English […] Breakfast. LA CAMERA: simile ad una camera NH...da lontano! :) Pulita, ma appena due prese elettriche! La disposizione dei mobili un pò a casaccio (non puoi aprire un'anta dell'armadio perchè c'è davanti il comodino...). Ho apprezzato tantissimo il cambio delle asciugamani tutti i giorni. IL PERSONALE: molto gentili e disponibili (a parte quelli del ristorante/colazione) INTERNET: 3€ per 3 ore o 6€ per 24 ore, ma mi pare di aver visto solo un pc nella hall. POSIZIONE: è ottima x chi va a Roma x lavoro o se si è in auto. E' leggermente vicino all'Aurelia, ma a 500 metri da Villa Panphili. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Kjempebra hotel , super frokost ,kort vei til sentrum med buss som stopper rett utenfor hotelet. eneste minus er at du ikke kan regulere temperaturen på rommet mellom16-22* det burde du kunne gjøre i 2011 og på et slikt nytt hotel

Bài đánh giá uy tín từ khách của Hotels.com

Wir haben drei Nächte im ESH verbracht und waren sehr zufrieden. Das Personal war sehr hilfsbereit und auskunftsfreudig (englisch + italienisch), die Sauberkeit im und um das Hotel war sehr zufriedenstellend. Das Frühstück war reichhaltig und das Personal des Frühstückservices sehr zuvorkommend. Die Anbindung an das Busnetz war gut (10 Min zum Petersplatz […] - Fahrkarten bereits am Flughafen kaufen!). Unsere Zimmer waren für 2 Personen sehr groß und gut ausgestattet. Ich würde das ESH jederzeit wieder für einen Aufenthalt in Rom buchen. Đọc thêm

Bài đánh giá uy tín từ khách của Expedia

Schönes Hotel, gute Busanbindung zum Centrum (Petersdom) ca. 15 Min, Bushaltestelle gegenüber vom Hotel, um das Hotel direkt ist nichts zu finden, auch nichts zu kaufen ( Wasser, etc.), Personal sehr nett. Frühstück ok, aber nicht 4 Sterne Standard, sehr einfach gehalten. Der Raum wirkt etwas provisorisch. Für ein Städtetrip ein gutes Hotel, wenn man […] keinen Wert auf ein riesiges Frühstücksbuffet legt. Würden es auf jeden Fall empfehlen oder selber nochmal buchen. wir sind mi Kleinkind gereist, war problemlos, uns wurde auch ein Babybett ins Zimmer gestellt und ein Stecdosen Adapter für den wasserkocher zur Verfügung gestellt. sehr nett. Đọc thêm

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