2/10
We booked at this hotel to have an awful experience So we had booked in advance and were supper excited. Just to get there and the man at the front desk to be very unprofessional and rude. So we get there and upon arrival I asked for extra towels in the front desk while checking in and basically got told we couldn't use the towels blankets or anything cause we would loose our deposit so I told him I wouldn't use anything & he's like u can take pictures of everything so that would be enough and I did just that just to find mold on the lamp on the bed the bed sheets and the lounge chair so I go to the front office and ask what can he do about our room just to be told to get out he walked away with our deposit We ended up calling the PD to make a report and to get at least the deposit back. Just overall an awful experience we stayed without a room had to sleep in my car with my children and it ruined our vacation and I still don't know if I'll be getting refunded for the room. Also forgot to mention that when I got there before all this happened he's like "I can tell you are the type to complain a lot". Overall very upset about the situation ruined our vacation had to drive back home 5 hrs away cause I had no where to stay with my children.
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