When you stay at Quest Burwood East, you'll be within a 15-minute drive of Monash University and Chadstone Shopping Mall. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout. Other features include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff.
Languages
Bosnian, Chinese (Mandarin), English, French, German, Greek, Hindi, Serbian, Thai
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Property amenities
Internet
Free WiFi
Parking and transport
Secured self parking on site (AUD 20 per night; includes in/out privileges)
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times
Family friendly
Children stay for free (see details)
Food and drink
Stovetop
Microwave
Coffee/tea maker
Electric kettle
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 7:00 AM–1:00 PM: AUD 10.00 per person
1 restaurant
Minibar
Snack bar/deli
Coffee/tea in a common area
Room service available
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 50.0 per night
Bathrooms
Shower
Free toiletries
Towels provided
Hairdryer
Living spaces
Sitting area
Entertainment
LCD TV
DVD player
Outdoor areas
Balcony
Terrace
Barbecue
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business centre
2 meeting rooms
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
AUD 25 per pet per night
1 total pets
Welcoming cats and dogs only
Deposit: AUD 200 per stay
Food and water bowls are available
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Ceiling hoist
Lift
Grab bar in shower
Hand-held shower head
Height-adjustable shower head
Lever door handles
Low-height worktop and sink
Low-height electrical outlets in bathroom
Phone accessibility kit
Portable shower seat
Soundproofing
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Safe at front desk
Laptop-compatible safe
Lockers available
Location highlights
Near a metro station
Near a train station
In the business district
In the entertainment district
Things to do
24-hour fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Security system
Window guards
General
90 rooms
Built in 2019
Individually furnished
Connecting/adjoining rooms avaliable
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately AUD 10.00 per person
Airport shuttle service is offered for an extra charge of AUD 55 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for AUD 50.0 per night
Airport shuttle service for children costs AUD 55 (one-way)
Pets
Service animals exempt from fees
Pet deposit: AUD 200 per stay
Pets are allowed for an extra charge of AUD 25 per pet, per night
Parking
Secured self-parking costs AUD 20 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Quest Burwood East Apartment
Quest Burwood East Aparthotel
Quest Burwood East Burwood East
Quest Burwood East Aparthotel Burwood East
Frequently asked questions
Does Quest Burwood East offer free cancellation for a full refund?
Yes, Quest Burwood East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Burwood East?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of AUD 25 per pet, per night, and there's also a deposit of AUD 200 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Quest Burwood East?
Yes. Self-parking costs AUD 20 per night.
Is an airport shuttle service offered by Quest Burwood East?
Yes, an airport shuttle is available. The charge is AUD 55 per person one-way.
What are the check-in and check-out times at Quest Burwood East?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Quest Burwood East and nearby?
Quest Burwood East has a 24-hour fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Quest Burwood East?
Yes, there's an on-site restaurant.
Does Quest Burwood East have any outdoor private spaces?
Yes, each apartment features a balcony.
Quest Burwood East Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
23 Dec 2024
Sulochana
Sulochana, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Quest in Burwood
Loved the stay very spacious and comfortable. Had everything we needed .
Sandra
Sandra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Yasi
Yasi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Great property close to Deakin
Kellie
Kellie, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
6 Sep 2024
Everything was good. The staff are from a different planet, all lovely, polite and smiling. All good.
Dr.M. Fuad
Dr.M. Fuad, 1-night business trip
Verified Expedia guest review
4/10 Fair
30 Aug 2024
The check in was great the staff were helpful but they lacked safety measures. First off, I am a single female traveller. A male was right there and she read out my room number out loud rather than just circling it. Although they had my room ready on time for my arrival. Once in, I could already see the room lacked proper cleaning. The kitchen didn't look like it had been wiped down in a while and had dust and grease on the kitchen hob. The bathroom had water marks all around the sink and not wiped. The bathroom drain was black with dirt and grime and even hair shavings. The towel had hair on it and they had forgotten to put towels in the actual bathroom. When I got one from the reception it was very small and as I came back late, someone had put 2 more in my room on my return which was nice but also made me feel unsafe cause someone had gained access to my room while I had been out. Lastly, at exactly 2:40am someone next door could be heard in their room as they gave me a room with a connection door. There is only one door between the room as the light can be seen to shine under it. This is not safe and also causes every sound to be heard. I could hear all kinds of noise, coughing and banging about. Then they left at 3:05am after hearing I moved my bag rail up against the connection door. They were heard to then leave the room and press the elevator. The hotels security its self is very poor. Basically anyone can get into the hotel without a key. No elevator swipe.
Helena
Helena, 1-night business trip
Verified Wotif guest review
8/10 Very good
22 Aug 2024
Friendly staff, clean safe room. Will be staying here again
Melissa
Melissa, 1-night business trip
Verified Wotif guest review
8/10 Very good
15 Aug 2024
Nice room. Staff efficient and friendly.
Kerri
Kerri, 2-night family trip
Verified Wotif guest review
6/10 Good
3 Aug 2024
The guy at night and girl in the morning (with the dog) were exceptional.
The rest of the experiece was subpar
MELANIE
MELANIE, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Sean
Sean, 1-night trip
Verified Wotif guest review
6/10 Good
12 Jul 2024
Comfy bed as expected at Quest, however there were two long black hairs in the bed which I told myself were the housemaids. Kitchen cupboards and bench top had noticeable dirty marks. Bathroom very clean
James
James, 1-night business trip
Verified Lastminute guest review
8/10 Very good
9 Jul 2024
Kai Wa
Kai Wa, 5-night trip
Verified Expedia guest review
6/10 Good
10 Jun 2024
Troy
Troy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jun 2024
The Burwood East Quest staff were helpful when booking was not in their system on arrival. It was a long weekend too.
brooke
brooke, 3-night trip
Verified Expedia guest review
8/10 Very good
8 Jun 2024
Centrally located and lovely staff
allyson jane
allyson jane, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 May 2024
Very quiet and comfortable stay.
The property was well presented, clean & tidy and located very close to a number of shopping centres.
Verified traveller
7-night family trip
Verified Hotels.com guest review
8/10 Very good
8 May 2024
Zoe
Zoe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Apr 2024
Everything you need in a hotel at a reasonable rate.
Kale
Kale, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2024
Staff very helpful. And room very clean.
Greg
Greg, 1-night business trip
Verified Wotif guest review
10/10 Exceptional
19 Apr 2024
Receptionist were very obliging and helpful.
Greg
Greg, 1-night trip
Verified Wotif guest review
10/10 Exceptional
1 Apr 2024
Clean, great price, super helpful staff
Overall was an amazing stay, would highly recommend staying herr
Lauren
Lauren, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Mar 2024
I really appreciated the cleanness and quality of the room at this prize point
kurt
kurt, 1-night romance trip
Verified Lastminute guest review
10/10 Exceptional
19 Mar 2024
Asif
Asif, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2024
The location is excellent and the staff were amazing so welcoming and constantly kept making our stay even more enjoyable.
Nigel
Nigel, 3-night trip
Verified Wotif guest review
2/10 Poor
18 Feb 2024
We were unable to access our room at 3:30 and had to wait for 30mins. This impacted us greatly as we had a booking in the city at 5pm and were unable to get ready, we had to get changed in the toilets! When we go back at 11pm our key wouldn’t work!
We had no compensation for being inconvenienced and was told be could have a $200 fine for not handing the new key on time. This caused me to get up early to ensure I wasn’t fined.