6/10 Good
6 Dec 2024
Kind of “underwhelmed”
Let’s start with the positives: first, it was in Monterey. Need I say more? One of the most storied beach communities on the planet. Second the view from my room (when I finally got the room I had reserved) was breathtaking as I looked onto the 16th tee at their prestigious golf course near a hundred plus year old cypress tree. Third, great hot water pressure and an inviting walk in shower with lovely amenities.
Now for the negatives: the aforementioned balcony room. One of my creature comforts when traveling is the opportunity to have the benefit of a patio or balcony where I can get a breath of fresh air. This did not happen and it took me nearly an hour to get it resolved with little to no remorse or empathy for the obvious mistake. Next was the bed. Rock hard like the proverbial pool table. Not a good start to a good nights’ sleep. The floor was softer. Then there was the location of the room itself. It took a Sherpa and a trail of breadcrumbs to find it…..yikes!
JERRY
JERRY, 1-night business trip
Verified Hotels.com guest review