I would not recommend this hotel, the room that we booked was not what was on the picture of the room here in Hotels.com.
No daily house cleaning, the bed was made but the towels were not changed nor soap, nor shampoo. When I requested clean towels, it took them about 20 minutes to get towels.
No coffee maker in the room, if you wanted coffee you would have to go to the reception area at a certain time. We got coffee in the reception area on our first night it was good, but the next morning I requested coffee and they brought it to my room with toast. When I drank the coffee it had a ROACH in the coffee, so I told the staff and they did nothing. So disappointing.
The rooms are not sound proof, we could hear everything that is being said in the reception area, plus we can hear all the foot steps, and also we could he the parking area.
They offer free transportation to the center of the city and back, but if you want to come back to the hotel from downtown you need to be at a certain corner 11am, 4pm , 8pm or 11pm..well we stood at the street corner at 8pm, but called prior to 8pm to make sure they will show up and they told me yes....the driver arrived at 8:20pm, we stood in the cold for 20 minutes. Then the next night we requested the driver to pick us up at 10pm (which it has a cost of $50 pesos which they told us and we were fine with that), so they told me that it would be 10 minutes, but it took about 20 minutes to pick us up.
I do not recommend this hotel.