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Au Co Art Classic Hotel & Spa

5.0 star property
Experience the ultimate retreat where East meets West as you rejuvenate by indulging in delicious local flavors and soothing spa treatments.

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Photo gallery for Au Co Art Classic Hotel & Spa

Terrace/patio
Room amenity
Couples treatment room(s), aromatherapy, hot stone massages
Business centre
Au Co Suite, City View | City view
Near St. Joseph's Cathedral of Hanoi, Au Co Art Classic Hotel & Spa offers an unforgettable experience with a daily manager's reception and rooftop terrace with stunning views. Unwind at Au Co Beauty Spa or indulge in delicious Vietnamese cuisine at the on-site restaurant while enjoying free WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Business centre

For families (6)

  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Terrace
  • Daily housekeeping

Room options

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.8 out of 10, Exceptional, (342)
The price is 3.768.303 ₫
4.273.255 ₫ total
includes taxes & fees
26 Feb - 27 Feb
GRAND HOTEL du LAC Hanoi

About the area

Map
52- 54B Ngo Huyen, Hang Trong, Hoan Kiem, Hanoi

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Gia Lam Station - 17 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪An Cafe - ‬2 min walk
  • ‪Cháo Sườn Ngõ Huyện - ‬2 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk

About this property

Au Co Art Classic Hotel & Spa

Au Co Art Classic Hotel & Spa features a rooftop terrace and puts you only steps from St. Joseph's Cathedral of Hanoi. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and Vietnamese cuisine is served at Au Co mother restaurant, which is open for breakfast, lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences at this luxurious hotel include washers/dryers and fridges.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (VND 250000 per night)
DONE

Transfers

    • Train station shuttle*
    • Cruise terminal shuttle*
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Bike rentals nearby
  • Ecotours nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Art Deco architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water
  • In-room dining only
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Au Co Beauty Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Au Co mother restaurant – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: VND 577000

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 299000 for adults and VND 299000 for children
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of VND 699000 (subject to availability)
  • Late checkout can be arranged for an extra charge of VND 699000 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for VND 699000.0 per day
  • Rollaway beds are available for VND 799000.0 per day

Parking

  • Self-parking costs VND 250000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Au Co Art Classic Hotel Hanoi
Au Co Art Classic Hotel
Au Co Art Classic Hanoi
Au Co Art Classic
Au Co Art Classic & Spa Hanoi
Au Co Art Classic Hotel & Spa Hotel
Au Co Art Classic Hotel & Spa Hanoi
Au Co Art Classic Hotel & Spa Hotel Hanoi

Frequently asked questions

Are pets allowed at Au Co Art Classic Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Au Co Art Classic Hotel & Spa?

Yes. Self-parking costs VND 250000 per night.

What are the check-in and check-out times at Au Co Art Classic Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. There's a charge of VND 699000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of VND 699000 (subject to availability). Express check-in and check-out are available.

What is there to do at Au Co Art Classic Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services.

Are there restaurants at or near Au Co Art Classic Hotel & Spa?

Yes, Au Co mother restaurant offers Vietnamese cuisine.

What's the area around Au Co Art Classic Hotel & Spa like?

Au Co Art Classic Hotel & Spa is located on the boardwalk in Old Quarter, a short 7-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Old Town Night Market.

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Au Co Art Classic Hotel & Spa Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Fair

I actually didn’t stay in the end. I checked in late, to find the main hotel closed up, and so I was directed to their ‘other’ building which was smaller, shabbier and didn’t even have a reception area. The bar/ restaurant was closed but due to the Covid situation I wasn’t totally surprised. My room was really run down and when I realised the door didn’t lock that was the moment I decided to leave. The man who let me in was very understanding and let me leave without charging me anything. I feel sorry for these smaller boutique hotels during this time but my safety and comfort comes first.
Victoria, 3-night trip

6/10 Good

Wie wurden aufgrund des Covid-19 umgebucht auf ein anderes Hotel der Kette. Church Boutique - nicht die gleiche Preiskategorie. Leider optisch nicht mehr so ansprechend wie das eigentlich gebuchte Hotel. Leider gab es kein warmes Wasser zum duschen ( haben es mehrmals versucht) Frühstück dafür war ansprechend
Sebastian, 1-night trip

8/10 Very good

Thaim Eng, 1-night trip

10/10 Exceptional

Room is so spacious and clean. Staffs are so friendly, location is so close to everything, Great dollars for value
Jessie, 1-night trip

2/10 Poor

Dont stay here! Lier! Not honest! Worst hotel ever
Arrive 4-5pm On31/12.hotel said the room have problem. So he gave us the room in the next hotel name Gem premier luxury hotel. The hotel said that they gave us an upgrade to a bigger and more luxury room. Which is not true at all!!!!!!(pls see the photo1-4)This room is on the 2nd floor on the left side from lift. The floor wasnt clean, the wall paper and furniture was old, and the window is facing a wall!) After that we went directly to lobby to refuse staying in that room and request to cancel it. Hotel reply that we can cancel but they wont refund any money. Which was unfair! They said the original room we booked has some prob with water and hotel was full! I checked on the web and found out that they are still selling rooms in triple price! So we called hotels.com to change us to other hotel and callcenter need to call hotel to prove what i said was true. Then the hotel lied again that i was checked in and ok with the room they offered when i still waiting at lobby for more than one hour. I waited there for callcenter to call me back for another hour and no feedback from callcenter. I gave up and the hotel said they will give us a room in au co art (and said that it was an upgrade again! Which i think it was the room i booked at first but hotel want to keep it for others to sell higher price cos its 31/12) and he will move other customer to gem premier instead. We were so tired and disappointed so we accepted.no apologize, no guilty, no service minded at all.
PEICHI, 1-night trip

6/10 Good

SHU-WEI, 1-night trip

2/10 Poor

Brug aldrig dette hotel
De laver overbookninger og sender folk over på et andet hotel som er meget under standard. Jeg havde desværre betalt på forhånd og fik beskeden at de hverken ville give afslag eller pengene tilbage. De var fuldstændig ligeglad. Handler kun om at snyde folk. Hold jer langt fra dette hotel
Frank, 2-night trip

8/10 Very good

Muy bien ubicado, la habitación un poco pequeña y muy antiguo el edificio
3-night trip

10/10 Exceptional

Thi thu hien, 2-night trip

6/10 Good

期待しすぎない方が
スタッフは親切、食事もいい。 でも施設が… 写真はかなりの部分がフェイクです（笑） 場所はいいので、男性1人とかならそんなもんかも
masahiro, 1-night trip

8/10 Very good

All staff are very friendly and helpful. And location is quite nice. Many cafe, bar, restaurants near by. It’s in small alley, so quite, too. We want to come back and stay this hotel ;)
1-night trip

8/10 Very good

La ubicación es perfecta, en pleno centro de Hanoi. El desayuno es variado y todo el establecimiento está limpio. Como inconveniente el tamaño del baño era bastante pequeño, al ducharte se sale todo el agua y la encimera del lavabo es tan pequeña que no puedes colocar ni un cepillo.
Silvia, 2-night trip

8/10 Very good

Okay place
We arrived at 1 am and were greeted quite rudely. The one holding the key threw the key on the floor at the person who was showing us to our room, what a sure fire way of telling someone you’re not welcome. There were no welcome drinks as advertised. The rooms (we were given a free upgrade, but unfortunately it was on the old wing so it looked more outdated) had no decor, but quite comfortable. Good location, value for money. Location? 5 stars Staff: 3 stars Food: 3 stars
Dianne, 3-night trip

10/10 Exceptional

リノベーション物件のようで、エレベーターホール等は若干古く感じたが、部屋は広さも清潔感も十分だった。 　利用した部屋は、バスルームがガラス張りになっており、カーテンで目隠しをするタイプだった。1人での利用は問題ないが、2人以上だと気を遣うかもしれない。 　アメニティーは歯ブラシ・カミソリ・紙石鹸・コップがあり、リンスインシャンプーとボディーソープは陶器の壺に入っていた。シャワールームに壺を置く棚はないので、使用するたびにドアを開けて取る必要があった。 　冷蔵庫はクローゼットの中にあったが、コードがどの電源にも届かないため、利用するには外に出すか、延長コードを利用する必要がありそう。 　朝食はメインを選び、簡単な食事やフルーツ等はビュッフェスタイルだった。メインはベトナムらしいフォーやサンドウィッチ・オムレツなどがあった。 　ハノイ大聖堂のすぐ近くという立地なので、旧市街のほとんどの観光地に徒歩で行くことができた。 　総じてコスパの良いホテルだと感じた。
2-night trip

8/10 Very good

街の近くですごい動きやすい立地でした。
2-night trip

6/10 Good

ルーフトップバーがなかったり（写真は嘘っぱち）、設備が壊れているのに修理していなかったり、冷蔵庫がクローゼットの中にあるのだがコンセントが繋げない状態で放置されていたり、その冷蔵庫の件をスタッフにお願いすると「使えるようにしておくので鍵かしてください」って朝言われて、夜にホテルに戻ってきたら対応すらしようとしてなかったり。 あと、シーツに口紅っぽいのがついてました。 スタッフの半分は笑顔がありいい感じで、半分は微妙な感じでした（特に、話し方がぶっきらぼうで怖い話し方のレセプショニストがいる）。ちなみにクレームとかはいれたわけでもなく、当方は礼儀はわきまえているつもりなので、普段からこんな感じの接客なのでしょう（笑）。 ウェルカムドリンクと、日本語で挨拶をしてくれるレセプショニストについては嬉しかったです。 5ヶ月前？にオープンしたばかりらしいので、安くておしゃれめなホテルに泊まれればいいやって方にはオススメです。場所も便利。 でも次また泊まりたいかと聞かれると、私は他のホテルをまず探すと思います。セールで3,000円くらいで安ければまた泊まるって感じですね。
K, 2-night trip

8/10 Very good

Very friendly team. Warms welcoming. Very clean. Calm area
1-night trip

8/10 Very good

1. 익스피디아에서 표시되ㄴ 지도사ㅇ 위치와 다르ㅁ 2. 베트나ㅁ 구시가지에 이ㅆㅇㅓ 위치좋음 3. 골목안쪽에 있어 취침시 조용함(차 경적소리 등 안남) 4. 이 호텔은 건물이 두개 붙어 있는데 조식먹는 건물이 옆건물에 있어 밥먹으러 옆건물로 가야함 5. 조식 맛(쌀국수)이 그때그때 차이가 있음 6. 스파는 시설이 따로 있지 않고 부르면 마사지사가 오는 시스템임 7. 청결이나 직원 서비스는 괜찮음
3-night trip

6/10 Good

An sich ist das Hotel für den Preis völlig in Ordnung und die Zimmer sind echt super. Jedoch wird hier mit falschen Bildern geworben, was kaum mit der Realität in Verbindung steht.
Franziska, 2-night trip

4/10 Fair

写真のイメージに騙された？　値段相応のホテルでした。　
TOSHIKAZU, 2-night trip

10/10 Exceptional

英語が分かりやすい。スタッフ親切。ハロン湾クルーズ手配してくれる。フリーwifiもちろんOK。洗濯もお願いしたし英語しゃべれたらだいたいのことは融通きくと思う。
2-night trip

6/10 Good

2-night trip

10/10 Exceptional

J'écris suivant des avis / commentaires sur les hôtels & restaurants et écrire celui sur le Au co art classic me tient à coeur car nous avons passé une EXCELLENTE semaine dans ce resort! Je like à fond! C'est un resort à taille humaine fondé par une famille de Hanoi et ouvert en dec 2018. Donc tout est neuf. Très bien conçu dans un style . , très bien aménagée! . Le Spa est excellent et nous avons bénéficié d'une promotion de 20% pour un traitement en couple. Le pied intégral! Le buffet petit-déjeuner est carrément somptueux et varié. Il y a tout ce dont on peut avoir envie. Le personnel est TRES attentionné. Ils sont vraiment aux petits soins, proactifs, efficaces bref charmants! Et tout le temps avec le sourire. On sent une bonne formation derrière tout cela. Cela aide à passer un séjour paisible. Très belle excursion. Nous avons pris la formule 2 jours avec 1 nuit sur une jonque 15 p. Nous étions 13 plus l équipage donc idéal. Les cabines sont très confortables, les repas très copieux et excellents. Notre guide Dui très bien, visites guidées très intéressantes. On recommande vivement cette agence de qualité, sérieuse et fiable
2-night trip

10/10 Exceptional

Wij kwam met regen aan in Hanoi, dus waren van plan een luxe hotel te boeken. Nou, dat is in ieder geval gelukt. Bij binnenkomst is iedereen meteen enorm behulpzaam en vriendelijk. Dit verandert gedurende het verblijf ook niet. Wij hebben 4 dagen in het hotel doorgebracht en hebben het, ondanks het weer, echt super gehad. Er zijn een aantal zaken die er voor ons uitsprongen; bedden zijn zacht, super badkamer met stortdouche en of bad, , massages, sauna, goed restaurant en een geweldig ontbijt. Alles liep perfect tijdens onze trip naar Halong Bay! Goede communicatie vooraf en alles was in orde. eer goed georganiseerde tour.. er. Al bij al fantastisch en de klantvriendelijkheid is ronduit goed!
2-night trip

8/10 Very good

3-night trip