Lubbock Christian University - 7 min drive - 6.6 km
Texas Tech University - 7 min drive - 8.9 km
Getting around
Lubbock, TX (LBB-Preston Smith Intl.) - 17 min drive
Restaurants
Rosa's Café & Tortilla Factory - 13 min walk
Chick-fil-A - 3 min drive
Whataburger - 3 min drive
Twin Peaks - 3 min drive
Sonic Drive-In - 2 min drive
About this property
Tru by Hilton Lubbock Southwest
At Tru by Hilton Lubbock Southwest, you'll be within a 10-minute drive of Texas Tech University. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
98 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock
Frequently asked questions
Does Tru by Hilton Lubbock Southwest offer free cancellation for a full refund?
Yes, Tru by Hilton Lubbock Southwest does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Lubbock Southwest?
Yes, there's an outdoor pool.
Are pets allowed at Tru by Hilton Lubbock Southwest?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Lubbock Southwest?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Lubbock Southwest?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Lubbock Southwest and nearby?
Tru by Hilton Lubbock Southwest has an outdoor pool and a fitness centre.
What's the area around Tru by Hilton Lubbock Southwest like?
Tru by Hilton Lubbock Southwest is located a short 15-minute walk from Water Rampage.
Tru by Hilton Lubbock Southwest Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Nov 2024
kevin
kevin, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Cleanliness and Hospitality for the Win!!!
We had a good stay in this hotel. It was very clean, which is typically the most important issue for me. The breakfast was amazing (except one of the pancake machines was not working so the pancake line was very long). The staff were very kind and made us feel very welcome. My only complaint is the floor/ceiling is too thin. I could hear people walking and maybe even running most of the night. Very frustrating. However, I would probably stay here again because the customer service was very good!
Kamia
Kamia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
6 Nov 2024
Got a nice bruise and cut on my shin because someone took off the end cap of the bed and i ran into a part of the bed in the middle of the night.
James
James, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
30 Oct 2024
William
William, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Armando
Armando, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
FRED
FRED, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
Wendy
Wendy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Wendy
Wendy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2024
Brady
Brady, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
Joel
Joel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Melissa
Melissa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2024
Very accommodating, good positive staff.
Kevin
Kevin, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
3 Sep 2024
No soap on counter or shower, the wheels on the cart were flat very hard to push, Bent wheels, Michael was able to find us two bars of soap and delivered to room. Staff was amazing. Very dog friendly
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2024
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Awesome hotel.
Very friendly staff. This hotel had a high class feel, while being very affordable. I requested an accommodation and was helped with out question.
Austin
Austin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Hugo
Hugo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
For the most part, it was a good stay. I would take off a star due to the AC being loud (vibrating noise) and the shower head spraying all over the place, but it was right for one night
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
24 Aug 2024
Piece of the bed frame was missing. Towels were super thin and bathroom rug was dirty. Wouldn’t stay there again. Nice staff.
Katie
Katie, 1-night family trip
Verified Expedia guest review
6/10 Good
24 Aug 2024
The AC wouldn’t go below 71 but not too bad. However, not having the privacy curtain behind the sheer curtain was awful! We had the parking lot lights shining in our face all night and not to mention, I’m sure the Loop and parking lot got a show after showering. You could see straight into our room.
LYNSEY
LYNSEY, 1-night romance trip
Verified Expedia guest review
6/10 Good
23 Aug 2024
Absolutely love the family atmosphere! The pool table and large lobby seating area are great! I don’t like that dogs are brought in through the lobby near the food and coffee. Breakfast was iffy some mornings. Hotel ran out of bath soap in rooms and didn’t have any to replace it with. Hotel staff are super friendly and accommodating
Kari
Kari, 1-night trip
Verified Expedia guest review
6/10 Good
23 Aug 2024
Decent hotel.
Chessa
Chessa, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
Property was not bad. The first time stayed at a Tru property.
Donald
Donald, 2-night family trip
Verified Expedia guest review
4/10 Fair
20 Aug 2024
Shower pan was dirty, and sink drained slowly. A/C would not regulate correctly.
Cynthia
Cynthia, 2-night romance trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
Tru was a great stay however it appeared our bathroom had not been cleaned/restocked from the previous guests. We had one towel. we told the front desk.