Monterey, CA (MRY-Monterey Peninsula) - 10 min drive
Salinas, CA (SNS-Salinas Municipal) - 32 min drive
Watsonville, CA (WVI-Watsonville Municipal) - 36 min drive
Salinas Station - 25 min drive
Monterey Station - 26 min walk
Restaurants
Taco Bell - 1 min walk
Old Fisherman's Grotto - 5 min walk
Alvarado Street Brewery - 3 min walk
Dust Bowl Brewing Tap Depot - 5 min walk
Turn 12 - 3 min walk
About this property
Portola Hotel & Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay puts you in a great location, within a 15-minute walk of Fisherman's Wharf and Cannery Row. Guests can be pampered with massages at the spa, and Jacks Monterey, one of 2 restaurants, serves breakfast and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
379 units
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Check-out time is noon
Contactless check-out
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
WiFi in public areas*
WiFi and wired internet access in rooms*
Parking
Secured on-site self-parking (USD 25.55 per night; includes in/out privileges)
Secured on-site valet parking (USD 31.36 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
On-site garage
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
2 bars/lounges
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Shopping
Beach nearby
Bike rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Facilities
9 buildings/towers
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning and heating
Ceiling fan
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi and wired internet for a surcharge
Free local calls
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has couples treatment room(s). Services include massages.
Dining
Jacks Monterey – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Peter B's Brewpub – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open selected days.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 9.95 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 9.95 per night (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 20 for adults and USD 5 to 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 58.18 per stay
Pets
Service animals exempt from fees
Pet deposit: USD 58.18 per night
Pets are allowed for an extra charge of USD 58.18 per accommodation, per night (maximum USD 150 per stay)
Parking
Secured self-parking costs USD 25.55 per night with in/out privileges
Secured valet parking costs USD 31.36 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey
Frequently asked questions
Does Portola Hotel & Spa at Monterey Bay offer free cancellation for a full refund?
Yes, Portola Hotel & Spa at Monterey Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Portola Hotel & Spa at Monterey Bay?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Portola Hotel & Spa at Monterey Bay?
Yes, pets are welcome. There's a charge of USD 58.18 per accommodation, per night, and there's also a deposit of USD 58.18 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Portola Hotel & Spa at Monterey Bay?
Yes. Self-parking costs USD 25.55 per night. Valet parking costs USD 31.36 per night. Electric car charging is available.
What are the check-in and check-out times at Portola Hotel & Spa at Monterey Bay?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Portola Hotel & Spa at Monterey Bay and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Portola Hotel & Spa at Monterey Bay also has 2 bars and a fitness centre, as well as spa services.
Are there restaurants at or near Portola Hotel & Spa at Monterey Bay?
Yes, there are 2 on-site restaurants.
What's the area around Portola Hotel & Spa at Monterey Bay like?
Portola Hotel & Spa at Monterey Bay is in Downtown Monterey, a short 17-minute walk from Monterey Bay and 4 minutes' walk from Fisherman's Wharf. The local area is walkable and popular for its beaches.
Portola Hotel & Spa at Monterey Bay Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Jan 2025
Marie
Marie, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Always a nice place to stay! My only issue is the remodel they did 5 years?? Ago is aging quickly.
George
George, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Relaxing weekend
I had a room with a balcony, a partial view of the water. I loved the location walking trail to the Aquarium and Fisherman Warf.
I enjoyed the pool and jacuzzi area. The Spa offers massage and a variety of facials.
Valerie
Valerie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Teresa
Teresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
daniel
daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2025
Derrick
Derrick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Juanita
Juanita, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Lucinda
Lucinda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Perfect stay in center of town right off pier.
We loved every detail of our stay from the spacious, clean double Queen with a lovely, huge patio to the restaurant Jacks and brew pub. So nice to be in the center of town with so much going on around us. Would return in a heartbeat.
Lisa
Lisa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Great location and amenities.
Great location and amenities, friendly staff and nice decor.
Lisa
Lisa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Julia
Julia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Jan 2025
Mike
Mike, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
HarshaVardhan
HarshaVardhan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Ram
Ram, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Charisse
Charisse, 2-night family trip
Verified Hotels.com guest review
6/10 Good
31 Dec 2024
Kona said “3 out of 5 paws”
Overall the stay was nice. It was in a great location, the exterior and lobby were pretty and clean but the rooms were mediocre at best, especially for the price. We did appreciate their dog friendliness but next time, we would prefer to stay at a more affordable spot for the accommodations.