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Crowne Plaza Hotel Dallas Downtown by IHG

3.5 star property
Hotel with outdoor pool, near American Airlines Center

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Photo gallery for Crowne Plaza Hotel Dallas Downtown by IHG

Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Point of interest
In the heart of Dallas, Crowne Plaza Hotel Dallas Downtown offers a warm welcome with an outdoor pool and sun loungers. Savor breakfast, lunch, or dinner at THRIVE Restaurant or unwind with dry cleaning/laundry services after a long day. With free in-room WiFi and helpful staff on hand to assist you.

Reviews

6.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Parking available
  • Bar
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 22 meeting rooms
  • Limo/town car service
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Magnolia Hotel Dallas Downtown

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
7.8 out of 10, Good, 3,041 reviews
The price is 3.547.051 ₫
4.715.450 ₫ total
includes taxes & fees
29 Mar - 30 Mar
Magnolia Hotel Dallas Downtown

About the area

Map
1015 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium - 4 min walk - 0.4 km
  • John F. Kennedy Memorial - 5 min walk - 0.5 km
  • Kay Bailey Hutchison Convention Center - 10 min walk - 0.8 km
  • Reunion Tower - 14 min walk - 1.2 km
  • American Airlines Center - 17 min walk - 1.4 km

Getting around

  • Love Field Airport (DAL) - 18 min drive
  • Dallas-Fort Worth International Airport (DFW) - 23 min drive
  • Dallas Medical-Market Center Station - 7 min drive
  • Dallas Union Station - 10 min walk
  • West Irving Station - 17 min drive
  • Akard Station - 3 min walk
  • West End Station - 4 min walk
  • Saint Paul & San Jacinto Tram Stop - 9 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Twisted Trompo - ‬4 min walk
  • ‪Frankie's - ‬4 min walk
  • ‪Family Thais Asian Bistro - ‬4 min walk

About this property

Crowne Plaza Hotel Dallas Downtown by IHG

Crowne Plaza Hotel Dallas Downtown by IHG puts you in a great location, within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at THRIVE Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli. The helpful staff and central location get good marks from fellow travellers. The property is only a short walk to public transportation: Akard Station is 3 minutes and West End Station is 4 minutes.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 291 rooms
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2 AM
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (USD 20.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for on-site parking

Other information

    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 22 meeting rooms
  • Computer station
  • Conference centre (27444 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 61
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Closed-captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

THRIVE Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18.35 per person
  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 40 per stay
  • Pets are allowed for an extra charge of USD 40.00 per pet, per day

Parking

  • Self-parking costs USD 20.00 per night with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Does Crowne Plaza Hotel Dallas Downtown by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Hotel Dallas Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Hotel Dallas Downtown by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Crowne Plaza Hotel Dallas Downtown by IHG?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 40.00 per pet, per day, and there's also a deposit of USD 40 per stay. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Hotel Dallas Downtown by IHG?

Yes. Self-parking costs USD 20.00 per night.

What are the check-in and check-out times at Crowne Plaza Hotel Dallas Downtown by IHG?

Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out are available.

What is there to do at Crowne Plaza Hotel Dallas Downtown by IHG and nearby?

Crowne Plaza Hotel Dallas Downtown by IHG has an outdoor pool and a fitness centre.

Are there restaurants at or near Crowne Plaza Hotel Dallas Downtown by IHG?

Yes, THRIVE Restaurant offers American cuisine.

What's the area around Crowne Plaza Hotel Dallas Downtown by IHG like?

Crowne Plaza Hotel Dallas Downtown by IHG is in Downtown Dallas, a short 3-minute walk from Akard Station and 10 minutes' walk from Kay Bailey Hutchison Convention Center. Travellers recommend the hotel for its central location.

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Crowne Plaza Hotel Dallas Downtown by IHG Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

The employees were excellent.
Constantine, 1-night trip

8/10 Very good

Good hotel for the price
Good hotel, clean, parking garage is not the cleanest and the bathroom was quite small but no major issues or complaints
Jenna, 2-night trip

4/10 Fair

Not a great experience
Hotel is old and needs a lot of updating. Way over priced compared to other properties with better, newer and more accommodations for the same price or less.
KELLEY, 1-night trip

10/10 Exceptional

Great Location, Good Value.
I had a thoroughly enjoyable stay at Crowne Plaza. The location is superb, the price was very reasonable compared to other nearby hotels. Checking in and out was incredibly easy. The bed was comfy and I slept well every night. Will definitely stay here again.
Matthew, 5-night trip

10/10 Exceptional

Nice rooms
Roosevelt, 3-night trip

8/10 Very good

Great Location
Steven, 4-night trip

10/10 Exceptional

Great staff, super friendly and helpful.
Horacio, 4-night trip

10/10 Exceptional

Stay was very Beautiful and staff was very very amazing treated us Lovely thank u for a amazing experience
Jarrod, 2-night trip

10/10 Exceptional

Nice staff, amenities, and room. Not in the most entertaining area of Dallas.
Emma, 2-night trip

8/10 Very good

Relaxing and just right
The Crown Plaza was located just right for what we were looking for which was sight seeing in downtown Dallas.
Luz, 2-night trip

2/10 Poor

Given wrong room and was also dirty keys didn’t work
Jacorian, 1-night trip

10/10 Exceptional

close to everything u need
elisangela, 4-night trip

10/10 Exceptional

It was quiet in the room, clean and beautiful view.
Lizette, 1-night trip

10/10 Exceptional

Very nice, as advertised and great staff
Dee, 1-night trip

10/10 Exceptional

It was great the next time im back in dallas i will be staying there again
Lakeisha, 3-night trip

2/10 Poor

The pics of this place make it look beautiful! This place is a DUMP!! This place isn’t worth half of what they’re charging. Wish I would have stayed elsewhere
Jordan, 7-night trip

6/10 Good

Two bathrooms had water leaks
Marvin, 1-night trip

10/10 Exceptional

Check in and check out was smooth, location was perfect and overall enjoyed my stay here in Dallas. I’ll definitely be back!
Francis, 2-night trip

4/10 Fair

I don’t recommend
I didn’t have the best stay and this was not my choice of hotels, others were booked near where I needed to be. The staff was not that welcoming, my toilet was making noises all day and night, i had to request a blow dryer, there was no refrigerator or microwave (which is pretty normal now), requested extra coffee and tea pods (but never got them), the cable went out half a day (but I heard it was spectrum), the way the wire management in the room was tacky, the window had so much condensation on it and it was noisy due to the trains. The bed was confortable.
5-night trip

6/10 Good

Location was perfect. Water at the pool was cold. Parking garad felt spooky at times. My stay was ok, nothing fancy.
Lazaro, 3-night trip

10/10 Exceptional

Staff was very professional
Cederic, 3-night trip

10/10 Exceptional

Crown Plaza Dallas four stars
Rooms were comfortable and the staff very friendly. The Terrace pool was amazing. Very good ambiance, the food was excellent
Wendy, 1-night trip

6/10 Good

Very out dated hotel that needs some major updating
Matthew, 5-night trip

10/10 Exceptional

The staff was super friendly and accommodated me in my lifted truck. The waiter Gerardo at the bar was super friendly! Drinks and food were BOMB! Will definitely stay again 🤗🤗
Codie, 2-night trip

6/10 Good

I will not stay here again.
Lawrence, 4-night trip