Quality Inn Phoenix Airport

2.5 star property
Phoenix hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Phoenix Airport

Outdoor pool
View from room
Room, 2 Queen Beds, Non Smoking, Poolside | Bathroom | Free toiletries, hair dryer, towels
Free daily on-the-go breakfast
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Connecting rooms available
  • Gym
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • 24-hour fitness centre
  • Self parking
  • Hot tub
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping

Room options

Similar properties

About the area

Map
5121 E. La Puente Ave, Phoenix, AZ, 85044

What's nearby

  • Arizona Mills Mall - 5 min drive
  • LEGOLAND® Discovery Center - 5 min drive
  • Oasis Water Park - 5 min drive
  • Arizona Grand Golf Course - 5 min drive
  • Arizona State University - 10 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 13 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 18 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 27 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 27 min drive
  • Scottsdale, AZ (SCF) - 31 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 36 min drive
  • Airport shuttle

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Popeyes Louisiana Kitchen - ‬17 min walk
  • ‪Main Event Entertainment - ‬3 min drive

About this property

Quality Inn Phoenix Airport

Quality Inn Phoenix Airport puts you within a 15-minute drive of Arizona State University and Phoenix Convention Center. Guests can relax at the Hot tub, work out at the 24-hour fitness centre or grab a bite to eat at the restaurant. Also, Footprint Center and Desert Botanical Garden are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 188 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 total)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in rooms

Parking

  • On-site self-parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Property amenities

Food and drink

  • Free on-the-go breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Free use of nearby fitness centre
  • Golfing nearby

Working away

  • 24-hour business centre
  • Conference space (3444 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Braille signage
  • Closed-captioned TV
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Parking

  • Self-parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Clarion Hotel Phoenix Tech Center
Clarion Hotel Tech
Clarion Phoenix Tech Center
Clarion Hotel Phoenix Chandler
Clarion Hotel Chandler
Clarion Phoenix Chandler
Clarion Chandler
Clarion Hotel Phoenix Tech Phoenix
Clarion Phoenix
Phoenix Clarion
Quality Phoenix Airport
Quality Hotel Phoenix Chandler
Quality Phoenix Phoenix
Quality Inn Phoenix Airport Hotel
Quality Inn Phoenix Airport Phoenix
Quality Inn Phoenix Airport Hotel Phoenix

Frequently asked questions

Is there a pool at Quality Inn Phoenix Airport?
Yes, there's an outdoor pool.
Are pets allowed at Quality Inn Phoenix Airport?
Yes, pets are welcome, with a limit of 2 total. Food and water bowls are available.
Is parking offered on site at Quality Inn Phoenix Airport?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Quality Inn Phoenix Airport?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at Quality Inn Phoenix Airport?
No, this hotel doesn't have a casino, but Lone Butte Casino (8-min drive) and Casino Arizona (16-min drive) are both nearby.
What is there to do at Quality Inn Phoenix Airport and nearby?
Quality Inn Phoenix Airport has an outdoor pool and a 24-hour fitness centre, as well as 1 hot tub.
Are there restaurants at or near Quality Inn Phoenix Airport?
Yes, there's an on-site restaurant.

Quality Inn Phoenix Airport Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Poor

Awful!!
Stayed here many times before. This time the front desk clerk was rude and I told her I didn't appreciate it. The tv and phone didn't work, maintenance never showed,bugs and clump of dark hair in the bathroom (We both have white hair), pool not open, and ice machine didn't work. Won't be staying here again. I heard it's under new management and it's a shame.
Judy, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

nothing abetting is nasty and dirty never. Again come to this place
1-night family trip
Verified Expedia guest review

10/10 Exceptional

I have a service dog and he had a lot of room to run around there
1-night business trip
Verified Expedia guest review

2/10 Poor

Horrible room dirty, etc.....k will never choose this hotel again
1-night trip
Verified Expedia guest review

6/10 Good

over all was not bad but the room was really outdated spiderwebs on walls behind counters and very dirty under bed other then that I loved that they have microwaves and coffee pot in room it was really Quiet too.
James, 1-night business trip
Verified Hotels.com guest review

6/10 Good

MARIA, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

It was terrible!! Would not recommend to ANYONE. Dirty rooms, unfriendly staff, elevator is super unsafe
3-night family trip
Verified Orbitz guest review

2/10 Poor

This was all but the Bates Motel. We got to check in at 4:00. They didn’t have our room ready. I waited 2 hours for my room to be ready. Michelle the receptionist was extremely rude. When we walked in our room I could tell it was not cleaned properly. It smelt like a dirty diaper. The dresser was broke. The counter at the vanity wasn’t even wiped down. We were just so tired and so hungry we decided to eat. After dinner my son opened the bathroom and a cockroach ran out. I stomped it and went down to the front desk. When I was in the lobby another woman was down there complaining that her “freshly” cleaned room had blood on the comforter. I told Michelle about the cockroach and she rudely responded that I would have to speak with her manager in the morning. My kids were asleep so I decided to stay the night and leave in the morning. We we’re supposed to stay 4 nights. I contacted Expedia and they tried to call the hotel on my behalf. The lobby refused to answer. I told myself I could tough this out for a night. I got up to go to the bathroom at 3:30am and there were 5-7 more cockroaches. I was packed by 6 am. I had to wait until 9:30am to speak with the manager. Michelle (rude receptionist from the night before) said I never complained about cockroaches last night. I told the manager and Michelle I was happy to bring the smashed up cockroaches down here for them to look at. The manager said I could leave early and they would refund me the other nights. I’m still waiting for i
4-night family trip
Verified Expedia guest review

2/10 Poor

We showed up at the hotel and checked in around 10:00. We got in the elevator to go to our room and the elevator stopped working. I was stuck in it for 5 minutes with my kids. My husband went to the lobby and it was all locked up and we couldn't get ahold of anyone. Luckily the elevator started working after 5 minutes. We went in to our room, there was blood on the sheet, a bug on the floor, and the fire alarm went off 3 different times. We stayed the night and checked out the next morning. We had already paid for the next night and asked for a refund. They told us Orbitz had to authorize the refund. I called Orbitz and they told us the general manager of the hotel had to authorize it. I have called the hotel multiple times in the last few days and haven't been able to speak to the manager. I'm not sure who to contact at this point because I keep getting the run around from both. This has been my worst hotel experience.
2-night family trip
Verified Orbitz guest review

4/10 Fair

Dirty and overpriced place. Unclean rooms, garbage everywhere outside, graffiti on the walls. Not worth the stay even for a night.
1-night family trip
Verified Expedia guest review

4/10 Fair

Never will come back again!
Stayed for 3 nights with kids, never had hot water, never had our waste baskets cleaned, received no service, the room was not clean. Will not stay here ever again.
3-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Misty, 1-night trip
Verified Hotels.com guest review

6/10 Good

Fire alarm went off both days that we stayed. Breakfast was terrible.. nothing like what’s on the pictures. The walls in bathroom are damp and peeling off. I stayed at this brand hotel before, never this bad.
2-night family trip
Verified Expedia guest review

2/10 Poor

Stain bed
Stain bed
Don’t what stains are from
Looks like blood
Luis, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I called to let the staff know that I would be arriving late and I was told that my room would be secure and to travel safely. When I got there another staff member told me my room was given away and I had to pay extra and book another room until the next day, then I would be able to have the room I booked previously. I chose this option only because I had my children with me. The room was disgusting! Stains were on EVERYTHING! The floor, chair, and the beds! Luckily my kids had throw blankets from home for them to lay on. I didn’t even sleep I was so grossed out. The people who work there should be ASHAMED of themselves. I would b to uuuuuuuuuuuuuuuuuuuuu
3-night trip
Verified Expedia guest review

6/10 Good

6-night trip
Verified Expedia guest review

4/10 Fair

The room was not clean rite pillow was dirty and the next day we clean back are room was not clean the bed was not fix.
Stephanie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Every day of the stay we had to get the key redone because it would expire itself so that was a pain. The bedding had rips and tears and the pillows were very very small-I’ve never seen hotel pillows like that. It looked like someone had kicked in the bathroom door at some point. The latch on the door was non existent.
Hannah, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Has potential if just put some work in the place
Hotel was very dirty. Rooms in need of a major renovation. Carpets stained, dripping shower, stained sheets, and bugs in the ceiling light glass cover. AC worked well and the mattress was comfy but sheets may have been washed (i hope) but had stains. key cards didn’t work the second day so had to walk to the front desk to get reset. You get what you pay for. But pics are definitely cat fishing you.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was pretty good
Constance, 1-night trip
Verified Hotels.com guest review

2/10 Poor

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1-night trip
Verified Orbitz guest review

2/10 Poor

AVOID!!
I was checked into a room that had blood and semen on the sheets. 1 out of 4 bathroom lights worked. It smelled and the furniture was heavily damaged. I asked for a new room. The new room was a cloud of smoke- even though the hotel is smoke free. I could barely breathe. The cleanliness was not much better in this new room. I did not feel safe either. Lots of yelling from other guests. I ended up leaving. The front desk apologized and refunded me my stay which I appreciated but I would never ever ever stay here or recommend this hotel to anyone.
Ellen, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Do I start with the cat urine smell in room, the absolute dirtiest carpet, the trash still in room, or maybe the death trap elevator...I work in the hotel business and have never left a bad review until now. This place is nasty..enough said
1-night romance trip
Verified Expedia guest review