Carretera Tlaxcala- Apizaco Km 10, Santa María Atlihuetzia, Yauhquemehcan, TLAX, 90459
What's nearby
Xicotencatl National Park - 4 min drive - 5.8 km
Centro de Convenciones de Tlaxcala - 8 min drive - 10.0 km
Basilica of Ocotlan - 9 min drive - 9.7 km
Xicotencatl Theater - 10 min drive - 11.4 km
Government Palace - 10 min drive - 11.4 km
Getting around
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive
Restaurants
Página 199 Café - 1 min drive
Tacos Oscar - 3 min drive
Pollos los Mismos - 18 min walk
Restaurante Plato Fuerte - 5 min drive
Las Ranas 4 - 5 min drive
About this property
Holiday Inn Tlaxcala, an IHG Hotel
When visiting Yauhquemehcan, Holiday Inn Tlaxcala, an IHG Hotel is a great choice to consider. Guests can visit the spa to indulge in hot stone massages, reflexology or manicures and pedicures, and international cuisine is served at Mayana, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
102 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 1:00 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–12:30 PM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Tennis
Ecotours
Hiking/biking trails
Ziplining
Access to nearby indoor pool
Working away
Business centre
5 meeting rooms
Conference centre (3500 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free food/drink shopping service
Luggage storage
Porter/bellhop
Romance packages
Facilities
Garden
Television in common areas
Fitness centre
An indoor pool
Shopping centre on-site
Full-service spa
Outdoor tennis court
Steam room
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Doorbell and phone notifications
Vibrating pillow alarm
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa ModelArt. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Mayana – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Aguamiel – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 220 to 290 for adults and MXN 150 to 220 for children
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Tlaxcala
Holiday Inn Tlaxcala, An Ihg
Holiday Inn Tlaxcala an IHG Hotel
Holiday Inn Tlaxcala, an IHG Hotel Hotel
Holiday Inn Tlaxcala, an IHG Hotel Yauhquemehcan
Holiday Inn Tlaxcala, an IHG Hotel Hotel Yauhquemehcan
Frequently asked questions
Does Holiday Inn Tlaxcala, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Tlaxcala, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Tlaxcala, an IHG Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Holiday Inn Tlaxcala, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Tlaxcala, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Tlaxcala, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1:00 PM.
What is there to do at Holiday Inn Tlaxcala, an IHG Hotel and nearby?
Have fun with on-site activities such as zip-lining and hiking, and practise your swing on the tennis courts. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Holiday Inn Tlaxcala, an IHG Hotel also has a steam room and spa services, as well as a garden and access to a nearby indoor pool.
Are there restaurants at or near Holiday Inn Tlaxcala, an IHG Hotel?
Yes, Mayana offers international cuisine.
Holiday Inn Tlaxcala, an IHG Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Aug 2024
Loved the staff’s friendly attitude , the customer service and amazing hotel conditions!
Louis
Louis, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
Maria
Maria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Great place. Very nice and quiet. Everyone is very friendly.
Daisy
Daisy, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
The personal was kindly and care to the us, Adriana in the restaurant was so nice always keeping us with hot coffee, the bedroom was so clean and nice I love the sheets and the white quilts on the beds, the view from my window was spectacular, the pool clean and warm all the time. Thank you so much for your service I enjoy a lot.
Teresa
Teresa, 4-night family trip
Verified Expedia guest review
2/10 Poor
30 Apr 2024
Everything was amazing until I came back home and realized THE CLEANING STAFF STOLE MY CLOTHES! The four days I stayed I never asked for cleaning service or anything but towels but to my surprise they still entered my room and took the liberty of taking my clothes counting on me not noticing because I had so much luggage what a disgrace everything was 10/10 but stealing my clothes degraded themselves to a 2/10 the staff should not be allowed in your room when you clearly stated you didn’t want them in there. Im never coming back and that’s a fact! Going to such an expensive hotel just to get robbed, what a joke!
Sweet
Sweet, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Apr 2024
ILIANA
ILIANA, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Feb 2024
Although the hotel is modern and clean, we were annoyed that key attractions, the suspension bridge over the waterfall, and the walking paths leading down to the river below the waterfall were closed after 3pm, the normal time for checking in.
Richard
Richard, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Feb 2024
Food and serving staff are the best things this hotel has. Front office staff needs customer service training. They are never able to do anything without a manager and the manager is never at the property (so they say). Room I recently was in had dead insects in bathroom and near door.
Tammy
Tammy, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jan 2024
Me fascinó la estancia, la cercanía a la naturaleza, la paz de los espacios exteriores, el Spa y la atención en general fue fenomenal!
Daniela
Daniela, 3-night trip
Verified Expedia guest review
6/10 Good
23 Dec 2023
Breakfast buffet and serving staff are excellent !
Tammy
Tammy, 4-night family trip
Verified Expedia guest review
8/10 Very good
30 Aug 2023
My husband and I have stayed at this property before and most staff goes out of their way to accommodate and make our stay very pleasurable, especially the restaurant staff. The buffet is excellent.
The front desk is probably the worst as customer service. My husband had work papers to scan and she was quite rude her name Salma.
It seems that everything you ask them to do is painful and tiring and interfering with the conversations they have amongst themselves and the concierge,
Other than that first impression, everyone else is outstanding!
Tammy
Tammy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Jun 2023
Beautiful and colonial property. Great food and friendly staff.
Ian
Ian, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2022
Antonio
Antonio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2022
Arpan
Arpan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2022
Awesome location and view
Arlo Arturo
Arlo Arturo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2022
Excellent view and stay
Arlo Arturo
Arlo Arturo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2022
Great hotel
Nice staff
Lovely place
RENE
RENE, 1-night family trip
Verified Expedia guest review
8/10 Very good
23 May 2022
It is comfortable. I did not like that I paid for the stay with breakfast, only to discover that is a limited breakfast option. I would had prefer to be charged more, to the unpleasant surprise that you can not do what you want, neither eat what you want. I had a meeting and wanted to have breakfast and have my meeting to save time. But it was not possible, even if you want to pay more, you would have to pay full amount and lose paid breakfast money. I will not go back. But despite that detail, it is a nice stay.
Samuel
Samuel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2024
Paulo
Paulo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Divertido
Es bonito el Hotel, el bufete del desayuno muy completo y la tirolesa y el puente increible
Haydee
Haydee, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
7 Oct 2024
HECTOR HERNANDEZ
HECTOR HERNANDEZ, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Excelente lugar, buena comida
JOSE LUIS
JOSE LUIS, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Nuestra estancia cumplió su objetivo. Descansar. El hotel muy bonito, limpio, con un bello paisaje, en general excelente. Mi único , pero es el tamaño de la habitación que reserve
ANA
ANA, 2-night family trip
Verified Hotels.com guest review
6/10 Good
18 Sep 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2024
Excelente lugar y servicio
Excelente experiencia para un final de semana en familia . Él buffet del desayuno delicioso y con amplia variedad
Sólo la tirolesa no estaba operando y eso frustró a los niños . Sería bueno avisar en la página web